Review data shows consistent praise for Idrese's materials, craftsmanship and overall fit, with many buyers reporting comfortable, well-made shoes. At the same time, multiple reviews flag inconsistent production timelines, limited order updates, and restrictive return policies for custom items. Consumers considering Idrese should confirm sizing guidance and return or exchange rules before ordering, and consider contacting the team with specific fit or color requests prior to production. For buyers with uncommon sizes or custom requests, confirmed pre-production communication (photos or owner confirmation) can reduce risk; weigh the product quality reports against the documented service and communication variability.
Examples from available reviews (Jan 2023 – Feb 2026).
Company misled about production times and provided poor, misleading communication.
“This company is deceitful and unethical in its marketing and advertising.”
Ordered size 16.5 loafers; one pair too tight and returns refused.
“They won’t take them back because they are customized”
Excellent end-to-end experience with beautiful custom shoes and responsive service.
“Idrese has been an EXCELLENT EXPERIENCE from beginning to end.”
Boots comparable to a higher-end brand while offering much better value.
“comparable in quality to Crockett & Jones (Coniston)”
Many customers report helpful, responsive staff and problem resolution, but a notable portion describe poor support, returns refusals, or unresolved issues.
Several reviewers call the shoes a good value compared with higher-end brands; a few feel stuck with costly custom orders when fit or returns fail.
Most buyers describe an easy design process, good fit and comfortable wear; some report long waits, scarce updates, or sizing surprises.
Reviews frequently praise materials, craftsmanship and comfort, with many calling the shoes durable and well-made; a small number note construction or fit issues.
Some customers report prompt, photo-confirming responses and helpful owner contact; others describe automated messages, poor order updates, and misleading timelines.
The majority report a positive final experience—pleased with fit, look and comfort—while a minority report major issues with delivery, refunds, or transparency.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Sizing was completely wrong; shoe arrived at least one size too big.
“The sizing is completely wrong.”
Smooth, transparent process and Magellan boots fit like a glove.
“they just fit perfect.”
Excellent-quality shoes delivered quickly and fit perfectly for wide feet.
“Idrese has excellent quality and workmanship.”
Customer service was great and boots were comfortable and stylish.
“Great customer service.”
Ordered size 16.5 loafers; one pair too tight and returns refused.
“They won’t take them back because they are customized”
Customized Magellan boots are top-notch with beautiful leather and perfect fit.
“The pair of customized Magellan boots that I received are top-notch.”
Company misled about production times and provided poor, misleading communication.
“This company is deceitful and unethical in its marketing and advertising.”
Custom Chelsea boots arrived in five weeks with evident high quality and affordability.
“my boots were at my door in 5 weeks made from scratch”
Quality and craftsmanship were fantastic despite minor fit and communication issues.
“The quality and craftsmanship is fantastic.”
Found on YouTube; shoes arrived early and materials felt high quality.
“Shoes are soft and do not require posting.”
Premium-quality, comfortable shoes with prompt, helpful customer service.
“really amazed by the excellent premium quality”
Three pairs took seven weeks to arrive but were exceptional quality.
“All good things come to those who wait”
Shoes are high quality but customer service needs significant improvement.
“The shoes are high quality, however, the customer service can improve a lot.”
Idrese was responsive and confirmed custom color; shoes fit like a glove.
“The shoes arrived in just under 28 days and they fit like glove.”
Initially skeptical, boots arrived with perfect fit and good quality.
“The fit was perfect and the quality seems very good.”
Boots comparable to a higher-end brand while offering much better value.
“comparable in quality to Crockett & Jones (Coniston)”
Product quality good but logistics and ordering had issues initially.
“I would say the company has great quality products, but needs to work on its logistics a bit.”
Shoes look stunning but make loud, embarrassing noises while walking.
“Even when I walk the shoe makes incredibly loud noises”
Quality is wonderful and shoes are very comfortable.
“The quality is wonderful.”
Reviewer calls Idrese a game changer and recommends them to others.
“IDRESE is a game changer.”
Excellent end-to-end experience with beautiful custom shoes and responsive service.
“Idrese has been an EXCELLENT EXPERIENCE from beginning to end.”
Poor order updates and incorrect sizing advice caused inconvenience despite good craftsmanship.
“Nearly no updates given on my order”
I recently had the pleasure of purchasing a pair of custom-made shoes from Idrese and I am extremely satisfied with my experience! The process was simple and straightforward, allowing me to design my own unique pair of sneakers that perfectly matched my personal style.
The quality of the materials is outstanding- premium Italian leather and suedes that are handmade in Spain using their handcrafted Goodyear method. This ensures that the shoes are not only stylish but also long-lasting, making it a great investment for any individual looking for durable footwear.
In addition to their high-quality product, customer service was exceptional throughout the whole process. The staff at Idrese were knowledgeable about all aspects of their products and made sure to address any concerns or questions promptly.
Overall, I highly recommend Idrese to anyone who is searching for uniquely designed custom-made shoes that deliver on both quality and style.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Idrese is an online footwear brand focused on custom and made-to-order men's shoes. Consumers researching Idrese should verify production times, sizing options, shipping and return policies, and official contact channels on the company's website or customer service pages before purchasing.