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We Collect & Analyze Reviews

iKamper
Experiences & Reviews

iKamper is a manufacturer of roof-top tents and vehicle camping accessories aimed at overland and car-based camping. The brand is known in outdoor retail and online channels for integrated tent-and-base systems and add-on accessories for vehicle mounting. Consumers researching iKamper commonly compare build durability, weather performance, setup convenience, and after-sale support before purchase.

Overview & Key Metrics

Reviews Analyzed 8
Positive Sentiment 50%
Latest Review 28d
Overall Rating
2.9

Our Analysis

🎯

Service quality

Several reviewers report slow, absent, or unhelpful customer service and rigid return policies; a minority describe helpful interactions.

Share of mentions
19%
Weak
💰

Value for money

Multiple reviewers question price versus features, calling some products overpriced or offering limited value for the cost paid.

Share of mentions
10%
Weak
⚡

User experience

Consistent praise for easy setup, compact transport, roomy interiors and reliable performance in rain and wind during regular use.

Share of mentions
13%
Strong
🔧

Product quality

Many users describe durable, waterproof construction and solid feel; a smaller group report failures or concerns about build quality.

Share of mentions
19%
Mixed
📞

Communication

Several reviewers highlight poor responsiveness, no phone contact and long wait times; one or two reviewers found support responsive.

Share of mentions
13%
Weak
⭐

Overall experience

Overall impressions are split: some report frequent, positive use and reliability; others cite negative buying or service experiences.

Share of mentions
26%
Mixed

View all 8 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 8 reviews

All Customer Reviews

Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Mette Sørensen
trustpilot.com Oct 01, 2025

Got the HC Steps from iKamper

Got the HC Steps from iKamper. Great product, very solid an wellmade. Use it for my two dogs to get them up...

s
sjay
trustpilot.com Oct 01, 2025

Horrible and inflexible return policy

They are unreasonable in regards to the return policy. IF something is not as it says it is, they should take it...

R
Raj Kumar
trustpilot.com Oct 01, 2025

Extremely poor and absent customer service

iKamper Korea HQ had sent my iKamper shipment to the wrong address (even to the wrong state in Australia). Having iKamper arrange for a pickup from th...

A
Alex J
trustpilot.com Oct 01, 2025

awful customer service

awful customer service. blamed me for their horrid product failing within 3 months. thankfully i purchased from REI and was able to return to them for...

G
Gabrielle Duarte
trustpilot.com Oct 01, 2025

Ikamper 3.0

After spending 5 thousand dollars in a tent, you expect great customer service if you have any issues. Ikamper doesn't give a damn about their custome...

S
Sam Claassen
trustpilot.com Oct 01, 2025

LOVE my iKamper

LOVE my iKamper. I use it literally every weekend. Bombpr...

T
Tone Williams
trustpilot.com Oct 01, 2025

1st Gen iKamper Rocks

I have their first gen iKamper and my family loves the ease of setup an...

B
Bert D.
Collected.reviews Nov 05, 2021

Tent

Wow! Amazing customer service, fantastic products exceeding my expectations. The Ikamper quality is by far the roof tent I have ever purchased. Though, it’s slightly more expensive than other brands. They have brought camping outdoors into our lives, an awesome experience. We have camped in severe rains without any leaks. I love how easily I can set it up in a few mins, the compact design makes our traveling effortless. It’s so nice, the tent's two-layer system is one of the functional features and sets it apart. Thank you Ikamper for bringing a new adventure to our lives, we're grateful! Looking forward to purchasing another one.



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Conclusion

Reviews show a clear split: many buyers praise iKamper tents for easy setup, weather resistance and family-friendly interior space, with multiple mentions of reliable performance in rain and wind. At the same time, a notable portion of reviewers report poor post-purchase experiences: slow or absent customer service, difficult returns, and concerns about value for the price paid. If reliability and fast setup are your top priorities, the product feedback is often positive; if responsive after-sales support and easy returns matter more, reviews indicate you may encounter inconsistent service. Prospective buyers should weigh product durability against reported service and return issues, and consider buying through a retailer with a clear return policy when possible.