Customers often praise iKamper tents for solid build quality and dependable weather protection. Many say setup is simple and the interior works well for families. Several reviews point to problems with order fulfillment and post-sale support. Overall, people describe strong products but repeat complaints about service.
Examples from available reviews (Nov 2021 – Feb 2026).
Very durable and reliable in rain and wind, used every weekend.
“Bombproof in rain, wind, you name it!”
First-generation tent is easy to set up and spacious for family.
“Has been a great roof top camper for our family of four!”
Company's return policy considered unreasonable for unused items.
“They are unreasonable in regards to the return policy.”
Product failed within three months and customer service was poor.
“awful customer service.”
Several reviews describe shipping mistakes, long pickup windows, and the company refusing returns of unused items. Others mention slow or unhelpful help when they needed parts or repairs. One higher-rated review compliments customer service, but it stands out against the larger group of service complaints.
Only a few reviewers mention price. One calls the tents slightly expensive, while others point to high build quality without discussing cost. Most comments about value connect to durability more than price itself.
Users describe quick setup and usable space for families. Reviewers also mention heavy weekend use and accessories that help pets get in. These points show up mostly in positive reviews.
Multiple reviews say the tents and accessories feel well made and hold up in rain and wind. Several customers call out sturdy steps and solid construction. One review reports a failure within months, suggesting a single defect in the sample.
Reviews mention slow replies, long waits for parts, and one shipment sent to the wrong address. One reviewer calls the return policy unreasonable. While a single review praises communication, most comments describe weak follow-up after the sale.
Reviews show a clear split: strong satisfaction with how the products perform, and frequent frustration with fulfillment and support. Positive notes center on durability and easy setup. Negative ones focus on returns, shipping errors, and slow customer service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Solid, well-made steps that work for the user's dogs.
“Great product, very solid an wellmade.”
Company's return policy considered unreasonable for unused items.
“They are unreasonable in regards to the return policy.”
Shipment sent to wrong address and pickup took three weeks.
“sent my iKamper shipment to the wrong address”
Product failed within three months and customer service was poor.
“awful customer service.”
Slow, unhelpful customer service and delays obtaining necessary parts.
“Ikamper doesn't give a damn about their customers.”
Very durable and reliable in rain and wind, used every weekend.
“Bombproof in rain, wind, you name it!”
First-generation tent is easy to set up and spacious for family.
“Has been a great roof top camper for our family of four!”
Wow! Amazing customer service, fantastic products exceeding my expectations. The Ikamper quality is by far the roof tent I have ever purchased. Though, it’s slightly more expensive than other brands. They have brought camping outdoors into our lives, an awesome experience. We have camped in severe rains without any leaks. I love how easily I can set it up in a few mins, the compact design makes our traveling effortless. It’s so nice, the tent's two-layer system is one of the functional features and sets it apart. Thank you Ikamper for bringing a new adventure to our lives, we're grateful! Looking forward to purchasing another one.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
iKamper designs and sells rooftop tents and vehicle camping accessories. Its lineup includes pop-up hard-shell rooftop tents that mount to roof racks and come with integrated mattresses and mounting hardware. The company sells through its website and authorized dealers. iKamper also offers replacement parts and add-on accessories for vehicle-based camping setups.