Reviews Analyzed
1
We Collect & Analyze Reviews
iMomoko
Experiences & Reviews
iMomoko is an online e-commerce retailer selling imported beauty, fashion, and lifestyle items through a direct-to-consumer website. Consumers searching for iMomoko reviews commonly evaluate product assortment, pricing transparency, checkout reliability and customer support before buying.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1445d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Single review reports customer service as unhelpful and vague; support responses did not resolve reported issues with orders or pricing.
Share of mentions
Mixed
20%
💰
Value for money
Reviewer describes price discrepancies between product pages and checkout, and malfunctioning promo codes, leading to unexpected higher charges.
Share of mentions
Mixed
20%
⚡
User experience
Checkout problems and failing promo codes are reported, preventing completion of purchase in some cases and creating friction for the buyer.
Share of mentions
Mixed
20%
🔧
Product quality
No information about product condition, performance, or authenticity is provided in the available review.
Share of mentions
Mixed
0%
📞
Communication
Customer describes responses from support as inadequate and lacking detail, leaving questions about errors and pricing unresolved.
Share of mentions
Mixed
20%
⭐
Overall experience
The reviewer gives an overall negative impression, advising caution when placing multiple items due to the issues encountered.
Share of mentions
Mixed
20%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Cleansing water
"Absolutely awful experience, do not recommend buying at all from this shop! They have all kinds of misleading campaigns and the answers of their customer support are just out of this world. There were a couple times when I check out, the promo codes don't work properly or I can't check out, period. Their prices also are not accurate. For instance, the poster had $74 for one of the products, but it was $89 in the check out. When I followed up with customer support, they said there's an error without providing me with any more information. As mentioned by many other online reviews, their support is not helpful at all. You really need to be careful when shopping on this site, especially if you’re checking out a bunch of products. "
Charlene L.
Collected.reviews
Nov 07, 2021
Featured for: Gives an explicit negative overall recommendation
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Charlene L.
Collected.reviews
Nov 07, 2021
Cleansing water
Absolutely awful experience, do not recommend buying at all from this shop! They have all kinds of misleading campaigns and the answers of their customer support are just out of this world. There were a couple times when I check out, the promo codes don't work properly or I can't check out, period. Their prices also are not accurate. For instance, the poster had $74 for one of the products, but it was $89 in the check out. When I followed up with customer support, they said there's an error without providing me with any more information. As mentioned by many other online reviews, their support is not helpful at all. You really need to be careful when shopping on this site, especially if you’re checking out a bunch of products.
Conclusion
The single available review reports multiple issues: misleading promotions, promo codes that failed at checkout, price changes between product page and checkout, and unhelpful customer support. Based on this review, verify the final checkout price and test promo codes before completing an order, especially for multiple items. Contact support and document screenshots if you see discrepancies. Keep in mind this analysis is based on one review; additional reviews would be needed for a more reliable assessment of iMomoko's typical performance.