Feedback centers on pricing and what happens after purchase. One submission flags customer support and checkout totals. The written comment is strongly negative even though the numeric rating is fairly high. No other themes show up in the sample.
Examples from available reviews (Feb 2026).
Customer support was unhelpful and checkout and pricing were inaccurate.
“Absolutely awful experience, do not recommend buying at all from this shop!”
Communication problems stand out in the sample. The review describes unhelpful support and issues during checkout that were not resolved.
The available feedback questions price accuracy. The reviewer says the listed prices did not match the totals at checkout, shaping their sense of value.
The comment portrays the buying experience as negative. There are no other notes about navigation, site speed, or returns.
No one mentions condition, packaging, or authenticity. Product quality does not come up in this sample.
The single review focuses on how responsive and clear customer support was. It ties support issues to checkout and price disputes.
The text is strongly critical, but the numeric rating is relatively high, creating a clear mismatch. With no other reviews, there’s nothing to confirm or challenge that contrast.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
Absolutely awful experience, do not recommend buying at all from this shop! They have all kinds of misleading campaigns and the answers of their customer support are just out of this world. There were a couple times when I check out, the promo codes don't work properly or I can't check out, period. Their prices also are not accurate. For instance, the poster had $74 for one of the products, but it was $89 in the check out. When I followed up with customer support, they said there's an error without providing me with any more information. As mentioned by many other online reviews, their support is not helpful at all. You really need to be careful when shopping on this site, especially if you’re checking out a bunch of products.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
iMomoko runs an online shop for anime and pop-culture collectibles, including scale figures, statues, and related accessories. Listings show photos, specs, and preorder information. Customers order through the website using common payment processors. The company ships internationally and usually offers order tracking through its platform.