Reviews Analyzed
21
We Collect & Analyze Reviews
In Season Jewelry
Experiences & Reviews
In Season Jewelry is a consumer-facing online jewelry retailer selling items such as earrings, necklaces and charm bracelets. The brand markets directly to shoppers and gift buyers through its website and ships products to customers. This summary is intended to help people researching customer feedback on service, shipping, returns, product performance, and communication.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
19d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Most reviewers report fast, helpful customer service that resolves issues; one older review reports refusal to cooperate and unclear returns.
Share of mentions
Strong
25%
💰
Value for money
Few reviews explicitly mention price: one praises good pricing, one calls the company a scam, leaving mixed signals on value.
Share of mentions
Mixed
2%
⚡
User experience
Several shoppers note fast shipping, prompt address updates and quick problem resolution during ordering or delivery.
Share of mentions
Strong
14%
🔧
Product quality
Many customers find products attractive and child-safe; a minority report bent or defective pieces but often received replacements.
Share of mentions
Mixed
15%
📞
Communication
Reviewers frequently highlight rapid, clear responses by email/phone and timely follow-ups; one reviewer reports no reply.
Share of mentions
Strong
19%
⭐
Overall experience
Overall sentiment is positive: most reviewers recommend the brand after issues were resolved and cite repeat purchases.
Share of mentions
Strong
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Earrings
"I purchased a pair of earrings from this company. I could find no information on the site about the return policy and finally got through to customer service by phone so I sent an email to ask for a full refund or new pair. The seller refused to work with me, saying that I had to pay for shipping for a return which is not their fault. Afterwards, I never heard back from them and the negative reviews are buried on the page. This company needs a transparent return process and better customer service. Don’t buy here! They are a scam and they will send you fake products!
"
Kristin Henriksson
Collected.reviews
Dec 09, 2021
Featured for: older negative, return complaint
Fast, Friendly, and Reliable Service
"This was my first time ordering from In Season Jewelry, and I’m so impressed! The pieces are beautiful and exactly as described. One pair of earrings..."
Julissa P
Trustpilot
Oct 01, 2025
Featured for: product issue then swift replacement
Customer service is top notch!
"Customer service was very responsive when I encountered a couple issues. Rossgil was amazing with helping me rece..."
Erinn
Trustpilot
Oct 01, 2025
Featured for: rapid, helpful customer service example
They sell really good jewelry for a…
"They sell really good jewelry for a good price. I really love their earrings and necklaces. And..."
Yamileth Armendariz
Trustpilot
Oct 01, 2025
Featured for: mentions good price and quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Carissa Robertson
trustpilot.com
Oct 01, 2025
Quality company
I was very impressed with this company’s customer service. They were able to fix an issue that I had, quickly and efficient...
D
Diane Lowe
trustpilot.com
Oct 01, 2025
Exceptional Customer Service
My daughter was gifted earrings for her birthday after recommending the company to family. The posts of a pair of earrings significantly bent while sh...
V
Veronica Arie
trustpilot.com
Oct 01, 2025
Charm Bracelet Love
Love the Charm Bracelet! So many cute charms to choose from. Birthday gift for my 4 year old! My daughter was s...
E
Erinn
trustpilot.com
Oct 01, 2025
Customer service is top notch!
Customer service was very responsive when I encountered a couple issues. Rossgil was amazing with helping me rece...
J
Julissa P
trustpilot.com
Oct 01, 2025
Fast, Friendly, and Reliable Service
This was my first time ordering from In Season Jewelry, and I’m so impressed! The pieces are beautiful and exactly as described. One pair of earrings...
G
Gabriela Lopez
trustpilot.com
Oct 01, 2025
Friendly customer service
Friendly customer service, fast delivery, t...
I
Idalia Mendoza
trustpilot.com
Oct 01, 2025
I am so happy with the level of…
I am so happy with the level of customer service and quality of jewelry. My daughte...
T
Tammy Brown
trustpilot.com
Oct 01, 2025
The CUSTOMER SERVICE I received from IN…
The CUSTOMER SERVICE I received from IN SEASON JEWELRY was exceptional. I placed my first order and realized that I had not sent it to the correct add...
M
Marina
trustpilot.com
Oct 01, 2025
I need an update on the address as I…
I need an update on the address as I will not be home by the time the package arrives and it is a gift so I h...
A
Anna
trustpilot.com
Oct 01, 2025
I recommend In Season Jewelry
I just had such a great experience with the In Season Jewelry. The customer service is outstanding. I've faced a technical issue during placing my ord...
L
Lidia Barbon
trustpilot.com
Oct 01, 2025
5 Star Customer Service Team
I ordered earrings for my daughters and they arrived quickly. Both my girls loved them and have been wearing them non-stop for 2 weeks now. I contacte...
Y
Yamileth Armendariz
trustpilot.com
Oct 01, 2025
They sell really good jewelry for a…
They sell really good jewelry for a good price. I really love their earrings and necklaces. And...
A
Alexandra Capobianco
trustpilot.com
Oct 01, 2025
Great customer service
Great customer service, they fixed an issue I had...
M
Marleen Martinez
trustpilot.com
Oct 01, 2025
Such good customer service
Such good customer service. Fast reply! One of My daughter’s earings got lost and they replaced them f...
D
Danielle Morrison
trustpilot.com
Oct 01, 2025
Excellent customer service
Excellent customer service. Fast delivery. Products...
a
anonymous
trustpilot.com
Oct 01, 2025
I initially got the wrong package
I initially got the wrong package, I emailed them to let them know I got the wrong package and they emailed me that same moment back to r...
J
Jen
trustpilot.com
Oct 01, 2025
A++++
I love In Season Jewelry earrings and necklaces for my girls. Great quality and an awesome variety of choices. I recently utili...
M
Melissa Carder
trustpilot.com
Oct 01, 2025
I was worried I would not receive my…
I was worried I would not receive my bracelet I ordered in time to give as a gift, I received a prompt message f...
S
Skai Social
trustpilot.com
Oct 01, 2025
An incredible team
An incredible team, friendly and professional and...
B
Beverly Hill
trustpilot.com
Oct 01, 2025
Excellent customer service
Excellent customer service! They initially sent me the wrong item,...
Conclusion
Review content shows consistent praise for In Season Jewelry's customer service and communication: many customers report quick replies, same-day shipping, replacements, or corrected orders. Product impressions are largely positive—customers describe items as attractive and suitable for children—though a minority reported bent or incorrect items that were usually rectified. Value-for-money mentions are limited; a few customers note reasonable prices, while one older review questioned returns and authenticity. For prospective buyers: review the store's return policy before purchase and contact customer service promptly if an item arrives damaged or incorrect, as multiple reviewers report successful resolutions.