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We Collect & Analyze Reviews

Inkkas
Experiences & Reviews

Inkkas is a consumer footwear brand selling patterned and casual shoes direct-to-consumer online. Typical search topics for Inkkas include product fit and comfort, return and refund policies, shipping times, and customer support responsiveness. Consumers comparing reviews often look for information on sizing, material quality, and how the company handles exchanges or refunds.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 33%
Latest Review 24d
Overall Rating
2.4

Our Analysis

🎯

Service quality

Delivery and order handling are inconsistent: some customers report quick shipments, but many describe lost returns, delayed processing, and prolonged refunds.

Share of mentions
20%
Weak
💰

Value for money

Perceptions of value vary: a few buyers say the shoes are good for the price, while several report cheap materials, decreased quality, or losing money in returns.

Share of mentions
7%
Weak
⚡

User experience

User comfort is mixed: multiple reviewers praise comfort and fit, but many report narrow sizing, rubbing, lack of padding, or shoes that cause pain.

Share of mentions
14%
Weak
🔧

Product quality

Product quality receives both praise and criticism: reviewers highlight unique designs and good workmanship, yet others report synthetic smells, weak materials, and durability issues.

Share of mentions
19%
Mixed
📞

Communication

Communication is a frequent concern: many reviewers describe slow, automated, or non-responsive support around returns, while some note prompt, helpful replies.

Share of mentions
19%
Weak
⭐

Overall experience

Overall experiences are split: a minority of repeat customers are very positive, but most reports describe frustrating returns, refund delays, and poor service interactions.

Share of mentions
22%
Weak

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

s
sonic style
trustpilot.com Oct 01, 2025

You will NOT get a full refund

You will NOT get a full refund, no matter what. I ordered three pairs, returned one pair...

T
Trisha M
trustpilot.com Oct 01, 2025

Worst customer service ever

Worst customer service ever. Although they write to you through AI artificial intelligence. Their real name is global footwear and they will lose your...

L
Lindsey Hauser
trustpilot.com Oct 01, 2025

The shoes are cheap and fit poorly

The shoes are cheap and fit poorly. They had an overwhelming smell of plastic/synthetic materia...

F
Frustrated
trustpilot.com Oct 01, 2025

Poor customer service

I ordered Mohave Runners on 8/13 that were quick to come. However, they did not match the photo. The laces were light gray as opposed to the black one...

J
Joe Busby
trustpilot.com Oct 01, 2025

I've worked with Inkas for several…

I've worked with Inkas for several years...

D
Disgrunted Puffin
trustpilot.com Oct 01, 2025

STAY AWAY .... terrible

Sure they have cute shoes .... but save your sanity and step away. This company is TERRIBLE. I ordered shoes in April as they showed as being in stock...

J
Jacquie Real
trustpilot.com Oct 01, 2025

I'm so disappointed

I'm so disappointed. I bought these shoes as a gift for myself for my birthday, I was so excited to finally have cute footwear. They are agony on my f...

B
Barbara
trustpilot.com Oct 01, 2025

I think with the price of shoes being ridiculous. This is a good shoe for the money for dad. Gum sure❤️☮️🦋

I just got my shoes today and I absolutely love them although I wish the shoelaces were not gray. It’s such a pretty shoe to have a gray shoelace. I’m...

M
Mandy M
trustpilot.com Oct 01, 2025

Refund process is awful

I requested a return for unworn shoes. It was a two-day process to get the return "approved" even though the shoes were still in their original packag...

C
Cheyenne Foti
trustpilot.com Oct 01, 2025

I had a problem with my backpack strap…

I had a problem with my backpack strap coming apart. I emailed them and within a couple hours I got an email back apolo...

c
customer
trustpilot.com Oct 01, 2025

Painful to wear…

Very cute but the most uncomfortable shoe I have ever tried. The sneakers are too narrow for my narrow feet and there is no padding in the sole. I tri...

D
Debbie Marsee
trustpilot.com Oct 01, 2025

Returned hiking boot that was too…

Returned hiking boot that was too narrow in toe area, it has been over a month and still no refun...

L
Lauren Tancona
trustpilot.com Oct 01, 2025

Poor customer service

Quick shipment. Terrible customer service! Return policy a hack. Never respond to emails or phone calls....

i
issa
trustpilot.com Oct 01, 2025

Customer service sends you in circles

I've purchased a few pairs of shoes from Inkkas. They're cute and mostly comfortable (the joggers are a bit too narrow). However, they don't last as l...

N
Nicole Wilkerson
trustpilot.com Oct 01, 2025

serious dip in quality

These shoes used to be great but have gone seriously down in quality and the customer service is wild. I had six pairs of these shoes, but the most re...

R
Ronit Maman
trustpilot.com Oct 01, 2025

New Review

I had given this one star but will update to five. Finally a rep got back to me and they are shipping out replacements. It took a week of email back a...

S
Shannyn Strebe
trustpilot.com Oct 01, 2025

Returns are a hassle. Still waiting...

I ordered 2 pairs of sneakers from Inkkas on 2/4/24. Received about 2 weeks later. Too small. They don’t offer half sizes, so I read through reviews w...

D
Dina Addabbo Zel
trustpilot.com Oct 01, 2025

Approximately one month ago I purchased…

Approximately one month ago I purchased the Spirit Bear Runner V.2 and love the art work, fit and quality. The customer service was excellent. Genesis...

I
Inkkas Is A Scam
trustpilot.com Oct 01, 2025

Their return policy is a scam

Their return policy is a scam. They say free returns but you have to “request” a return. I’ve contacted them four times now and th...

J
Johanna
trustpilot.com Oct 01, 2025

I LOVE this brand

I LOVE my Inkkas. Beautiful designs, unlike any others I've seen, and they are very comfortable. I was drawn to them a few years ago because of their...

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Conclusion

Reviews show a clear split between product appreciation and service problems. Many customers praise Inkkas designs, comfort, and fit, and some report successful exchanges or prompt support. However, a larger number of reviewers report recurring issues: inconsistent fit, perceived drops in material quality, slow or non-responsive customer service, and prolonged or incomplete refunds. Prospective buyers should check size guidance carefully, document return shipments, and review the posted return process before purchasing.