Reviewers frequently praise Instasmile for realistic-looking veneers, straightforward at-home impression steps and quick delivery compared with traditional dental routes. Many customers report increased confidence, repeat orders and good fit after the initial adjustment period. However, a subset of reviews raise concerns about warranty handling, requests for extensive evidence, and specific delivery or refund disputes. Consumers considering Instasmile should read the terms and warranty details carefully, follow impression instructions precisely, and keep photographic records if issues arise.
Examples from available reviews (Dec 2021 – Feb 2026).
Excellent service and communication increased my confidence in my smile.
“Wow from start to finish excellent service”
Veneer broke and warranty claim stalled due to unreasonable video requirement.
“veneer broke in 2 pieces between front and fang tooth.”
Warns that refund policy denies refunds after receiving the impression kit.
“If you request a refund after receiving the kit, they will refuse.”
Longtime customer reports seamless process and fast delivery.
“Re-ordered recently - seamless process!”
Most reviewers report a fast, easy process and quick delivery. A minority note service friction around warranty handling or specific delivery options.
Several customers compare cost favorably to dental alternatives and call the product good value; a few mention disappointment over specific fees or unpaid express charges.
Users describe straightforward impression instructions and an easy fitting process; some report initial tightness, a learning curve for removal, or issues redoing impressions.
Many reviews describe lifelike, well-fitting and durable veneers that boost confidence; a smaller set report breakage or items that did not fit as expected.
Customers often praise proactive updates and helpful contact; however, multiple complaints describe automated replies, slow responses or demanding evidence for warranty claims.
Most reviewers report positive outcomes: improved confidence, repeat purchases and satisfaction. A notable minority report unresolved warranty or fit-related disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Natural-looking snug fit that allows eating and receives compliments.
“Natural looking snug fit.”
Affordable solution that feels comfortable when worn.
“this was so affordable”
Staff, especially Becky, provided great support throughout the process.
“Becky especially,she made sure all my questions were answered”
Initial rude representative but a different agent handled matters professionally.
“I spoke with someone named Liz who was extremely unprofessional and rude.”
Reviewer says customer service is poor and payment options misleading.
“Customer service is very bad.”
Unable to make a successful mold and refund was refused.
“I attempted to complete the molding process five separate times”
Replacement set broke after five days and manufacturer denied defect.
“part broke off while removing”
Company charged fees and refused requested item, forcing return costs.
“that I now have to pay to ship back and pay to put back on a shelf.”
Timely and thorough service; reviewer would refer others.
“Timely -Thorough - Would refer to anyone I know”
Support guided me and the final product matched expectations.
“The guys were great talking me through the process”
Professional communication; product took time to get used to.
“Very professional and great communication.”
Perfect experience from start to finish.
“Absolutely perfect from start to finish”
Needed several attempts but staff were patient and helpful.
“team were very patient and explained different things to try”
Product increased my confidence dramatically.
“Love them so much the confidence they have given me is beyond this world x”
Custom veneers looked and felt good after adjusting to them.
“how well the looked and felt”
Increased confidence enabled going out in public again.
“Changed my life.”
Helpful customer service assisted with impressions leading to successful fit.
“Lovely people in customer service, friendly and efficient with my order.”
Impressions are difficult and phone or video support unavailable.
“It's really hard to get the impressions right.”
Clear step-by-step instructions ensured good impressions and smooth experience.
“The step by step instructions to guarantee a good impression”
New teeth fit perfectly and are comfortable once clipped.
“Really impressed with my new teeth they fit perfect cannot feel them once they are clipped into place”
I was apprehensive about buying veneers. I wasn’t convinced they’d last, and I even worried that they might damage my teeth. Luckily, this hasn’t been the case, and I’m so relieved. I have been using my veneers for a year now and they are still going strong. The quality is good and durable. I have been able to eat rocky and chewy foods without damaging them at all. In addition, they are the only thing that has ever made me feel confident enough to be photographed and allow those photos to be posted online for the world to see. I wish I had done this sooner! Though they were expensive compared to other sellers, I am so glad I bought them and would recommend them to anyone looking for a long lasting, inexpensive way to fix their smile.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Instasmile is a direct-to-consumer company that produces removable cosmetic veneers using an at-home impression kit and online ordering. The brand markets custom-fit clip-on or snap-on veneers as a non-permanent alternative to dental procedures and distributes products through its website. Consumers researching Instasmile commonly look for information on impression kits, manufacturing turnaround, warranty and customer support.