Reviews Analyzed
1
We Collect & Analyze Reviews
JACHS New York
Experiences & Reviews
JACHS New York is a U.S.-based apparel brand selling men's and women's clothing and accessories through its website and select retail partners. The brand offers contemporary casual and tailored pieces and maintains an online storefront with product listings and customer support. Consumers researching JACHS New York commonly look for information about fit, fabric quality, shipping times, and support responsiveness.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1422d
Overall Rating
4.0
Our Analysis
🎯
Service quality
A reviewer experienced a significant shipping delay: order took almost three weeks versus an expected 3–7 business days, affecting delivery perception.
Share of mentions
Mixed
20%
💰
Value for money
Price or perceived value was not addressed in the available review, so there is no basis to assess cost versus quality.
Share of mentions
Mixed
0%
⚡
User experience
The website sizing chart matched the customer's measurements; reviewer recommended trying a similar style in person to ensure proper fit.
Share of mentions
Mixed
20%
🔧
Product quality
The reviewer described the denim pants as great and expressed satisfaction with the purchase and fit, indicating positive product quality.
Share of mentions
Mixed
20%
📞
Communication
Customer support responded to emails within 24 hours and was described positively, showing responsive communication despite delivery problems.
Share of mentions
Mixed
20%
⭐
Overall experience
Overall impression was positive: the reviewer was happy with the item and recommended the site, though delivery delays tempered the experience.
Share of mentions
Mixed
20%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Denim Pants
"My new denim pants just came and they are, indeed, great! I'm still quite happy with the purchase. The sizing chart on the website was accurate, but it might be wise to go ahead and try on a pair of jeans that are similar in style to yours just to make sure you're not getting an ill-fitting pair. My only issue is that It took almost 3 wks to receive them (advised it would be 3-7 business days); however, JACHS NY Customer Support was great in responding to my emails & questions always within 24 hours. I've already recommended this website to friends and hope that they have a better experience than I did.
"
Zachary C.
Collected.reviews
Nov 27, 2021
Featured for: recommends despite delay
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
Z
Zachary C.
Collected.reviews
Nov 27, 2021
Denim Pants
My new denim pants just came and they are, indeed, great! I'm still quite happy with the purchase. The sizing chart on the website was accurate, but it might be wise to go ahead and try on a pair of jeans that are similar in style to yours just to make sure you're not getting an ill-fitting pair. My only issue is that It took almost 3 wks to receive them (advised it would be 3-7 business days); however, JACHS NY Customer Support was great in responding to my emails & questions always within 24 hours. I've already recommended this website to friends and hope that they have a better experience than I did.
Conclusion
In the available review, a customer reported a positive product experience: denim pants were described as great and the sizing chart matched measurements. The same reviewer experienced a lengthy shipping delay—nearly three weeks versus an advertised 3–7 business days—but found customer support responsive, with replies within 24 hours. For shoppers concerned about fit, the reviewer advised trying on a similar style before purchasing. Prospective buyers should weigh the likely accurate sizing information and responsive support against the potential for slower-than-promised delivery when deciding to order.