Reviews for Jebwa show a clear pattern: some buyers receive items quickly and as described, while others report damaged or incomplete merchandise and missing authentication documents. Multiple customers cite slow or absent responses from the seller and problems with live-sale presentation that masked item condition. Before buying, request clear condition photos, an authentication certificate (COA/auth card) and documented shipping details; save all correspondence. If possible, use payment methods with buyer protection and confirm the return policy and any live-sale terms in writing.
Examples from available reviews (Jun 2020 – Feb 2026).
Product matched description, had excellent quality, and seller provided fast shipping.
“I LOVE this LV keepall bag!”
Bag arrived without strap and seller later tried to sell the strap separately.
“They sold me a $1500 Louis Vuitton 2 way carry bag with no strap.”
Hosts were unprofessional, rude, and showed inappropriate behavior on live shows.
“Change your hosts. Unprofessional.”
Order was charged but vendor delayed responses before delivery.
“Order placed, charged and no response from merchant.”
Multiple reviews report unhelpful or unresponsive staff, disputed fixes and perceived dishonesty; a smaller set praises helpful employees and positive interactions.
Some buyers report fair pricing or good deals, while numerous reviews state items were overpriced for their condition or resell value, noting poor returns on investment.
Live-sale presentation and the buying flow are cited as problematic by several reviewers: lighting or hosts masked defects and auction practices felt misleading to buyers.
Reports vary: many customers received items as described and in good shape, while numerous others received damaged, incomplete or misrepresented goods and authentication issues.
Frequent complaints describe slow or absent responses, missing COAs/authentication documents and unanswered inquiries; a subset of buyers report prompt updates and tracking.
Overall impressions are mixed but skew negative: satisfied buyers note good shipments and merchandise, while many report unresolved problems and poor post-sale support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Sitejabber (4) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Received bags with gouges and other undisclosed damage.
“there were gouges on both sides of the patent leather”
Received bags with gouges and other undisclosed damage.
“there were gouges on both sides of the patent leather”
They resell bags well above market prices and pressure customers.
“resell a lot of their bags for WAY over market value”
They resell bags well above market prices and pressure customers.
“resell a lot of their bags for WAY over market value”
Reviewer says the company are thieves and will screw customers.
“They are thieves and will screw you over.”
Reviewer says the company are thieves and will screw customers.
“They are thieves and will screw you over.”
They received broken items and the company refused to fix them.
“was sent broken items.”
Staff were helpful and ensured a wonderful customer experience.
“The staff at JEBWA is great”
They received a Chanel bag defaced with a giant red X.
“GIANT RED X THROUGH THE CHANEL LOGO.”
Order was charged but vendor delayed responses before delivery.
“Order placed, charged and no response from merchant.”
Live show lighting hid defects, and returns were not allowed.
“Those show bags on live and the way the light hits”
They did not include the original authentication card, so it was requested.
“I had to request an authentication card since I never received the original”
Seller kept me updated about authentication and shipping steps.
“Great communication!”
Chains peeled and tarnished after minimal use and received poor follow-up.
“Both chains pealed and started to tarnish with in 2 times wearing.”
Received an LV bag in poor condition that was misdescribed.
“The LV bag I received is in a very bad shape”
They have not received the order or any correspondence.
“I have not received my order”
They loved their purchase and enjoyed the seller's energy.
“You guys are awesome!”
Items arrived quickly and matched the description with great quality.
“items are as described, great quality”
They delayed providing the COA and stopped responding to inquiries.
“I’ve been asking for the COA for 2 months already and they still haven’t given it to me.”
Purchasing from them was easy and straightforward.
“Was easy to purchase what I needed”
Bag arrived without strap and seller later tried to sell the strap separately.
“They sold me a $1500 Louis Vuitton 2 way carry bag with no strap.”
Merchandise arrived in great condition, reasonably priced, and shipped quickly.
“Merchandise was in great shape”
The purse matched their expectations and was exactly what they wanted.
“The purse is exactly what I wanted”
They failed to respond and delayed sending authentication and shipment.
“I never had anyone respond.”
Poshmark live show misrepresented a bag's condition and hid defects.
“defects were not visible under the bright lights of the Poshmark show”
Hosts were unprofessional, rude, and showed inappropriate behavior on live shows.
“Change your hosts. Unprofessional.”
Live show lighting made items appear better and returns weren't allowed.
“Those show bags on live and the way the light hits the back”
Bag arrived without strap and seller allegedly sold the strap separately.
“They sold me a $1450 Louis Vuitton 2 way carry bag with no strap.”
I was very impressed with the quality of my recent order of Louis Vuitton CABAS PIANO TOTE BAG and KEEPALL 50 TRAVEL BAG . They were as described and I would order from this seller again. The shipping was fast and tracking was accurate. I am very happy with this purchase, especially for the price! I LOVE this LV keepall bag! It is so perfect for traveling. I have gotten so many compliments on it and have been asked where I got it from. The seller was excellent to work with and made sure that I was 100% happy with my purchase. I would definitely buy from this seller again and recommend it to others!
Item arrived promptly and matched the description; reviewer was very satisfied.
“Item is as described and looks beautiful!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Jebwa is an online seller operating in the luxury resale market, offering designer handbags, accessories and jewelry through marketplace listings and live sales. Consumers researching Jebwa commonly seek information on item condition, authentication documentation (COA/auth cards), shipping and return policies, and host or seller behaviour during live events. Independent buyers typically check photos, provenance and seller responsiveness before purchasing from secondary-market sellers like Jebwa.