Reviews for Jennifer Zeuner show a mix of praise for design and quality alongside reports of inconsistent product feel, poor packaging and customer service concerns. Multiple customers flagged return-window limits and undisclosed international fees as practical issues to check before ordering. If you are considering a purchase, review product photos closely, read the returns and international shipping policy, and consider contacting customer service about duties or packaging options. For international buyers especially, confirm potential border charges before completing checkout.
Examples from available reviews (Nov 2021 – Feb 2026).
Earrings arrived poorly packaged and appeared to be very low quality.
“The earrings are very poor quality and not worth the $100+ amount I paid for them.”
Reviewer praises the products' beautiful design and great quality.
“They are very beautiful, nice design and great quality.”
Reviewer warns against purchasing due to poor service and misleading practices.
“Do not purchase from Jennifer Zeuner.”
At least one reviewer reports rude or unhelpful customer service when raising issues, describing direct negative interactions during problem resolution.
Multiple reviewers questioned whether price matched quality, reporting pieces that felt inexpensive or not worth the amount paid.
Customers noted a restrictive returns window and difficulties returning items, which negatively affected the post-purchase experience.
Product reports are mixed: some praise design and perceived quality, while others call pieces cheap, plastic-like, or inconsistent with photos.
Issues mentioned include poor packaging on delivery and undisclosed international charges, leading to extra costs or damaged items on arrival.
Overall impressions vary: some customers express clear satisfaction with products, while others report quality, service and fees that caused strong dissatisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer praises the products' beautiful design and great quality.
“They are very beautiful, nice design and great quality.”
Reviewer warns against purchasing due to poor service and misleading practices.
“Do not purchase from Jennifer Zeuner.”
I bought these earrings for my daughter as a birthday present. She was so excited to get them, until she got them. They were delivered by USPS but they were very poorly packaged and not secured in the box at all. When my daughter opened them they fell out of the bottom of the box. The earrings are very poor quality and not worth the $100+ amount I paid for them. They look like they are made out of plastic. I am not sure if the seller is just not good at describing how poor the quality of the earrings are or if they are just trying to rip me off. Either way, do not buy from this seller!!!!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Jennifer Zeuner is a jewelry designer brand offering minimalist gold, gold-plated and fine-jewelry pieces such as necklaces, earrings, rings and bracelets. The brand primarily sells direct-to-consumer online and through select retailers, with product pages and return policies available on its website. Consumers researching Jennifer Zeuner commonly look for information on product quality, pricing, returns and international shipping before purchase.