Natural Cultured Freshwater Pearl Beads and Transparent Resin Cabochons - With all the local jewelers in town, I always come to Jewelry and Findings. They are friendly, reliable, and always provide you with advice for any of your purchases. They offer a variety of beads and styles, that's why 9/10 I end up making my purchases here. I just love their displays and so many unique pieces that captivate my eyes. I seriously love coming here to splurge on myself or give a gift to a special someone. The delivery is quick and convenient! Very helpful, friendly, and helpful customer support staff. Their products are exactly as advertised and arrived neatly packaged. The discounts offered to make the products affordable and the discount on shipping was absolutely wonderful!
Jewelry and Findings
Reviews & Experiences
Reviews show a dominant pattern of satisfied customers praising product variety, consistent quality and responsive customer support. Multiple reviewers mention fast shipping, clear product descriptions and options for small or wholesale quantities. However, a minority of reviews document serious delivery failures, courier disputes and at least one case of missing or broken pieces; these reports include difficulty obtaining refunds. If you shop here, consider ordering a small test quantity first, check product descriptions carefully and keep shipment tracking and correspondence for dispute resolution.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Oct 2021 – Oct 2025).
BUYER BEWARE Never received merchandise or refund - Never received merchandise or refund.They use Ontrac to deliver but Ontrac is refusing to deliver to the Post Office giving several excuses after they...
I love Jewelry and Findings, it's a treasure trove of jewelry, findings, packaging, decor. I've been sourcing items from them for quite a number of ye...
Their products are made in CHINA!! the quality are very bad. I bought two packs of safety pin, there should be 100 pc each pack. BUT i found...
What reviewers often mention
Service quality
Most reviewers praise helpful, friendly service and repeat business; a minority report poor support during delivery or refund disputes.
Value for money
Several reviewers highlight competitive pricing, discounts and affordable shipping; a few note value concerns tied to specific low-quality items.
User experience
Customers report a usable website, easy filtering and informative descriptions; fast delivery and neat packaging are also frequently mentioned positively.
Product quality
Most buyers describe consistent, good-quality beads, crystals and findings; isolated complaints mention broken items, missing pieces or lower-quality imports.
Communication
Many reviews say emails are answered promptly and staff are helpful; a smaller set report poor responsiveness or unhelpful handling of courier issues.
Overall experience
Overall feedback is positive with repeat customers and recommendations; a minority of reviews describe serious problems with delivery or refunds.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
BUYER BEWARE Never received merchandise or refund - Never received merchandise or refund.They use Ontrac to deliver but Ontrac is refusing to deliver to the Post Office giving several excuses after they...
I love this company! 95% of the time the product is excellent quality. Usually as described. My customers love the product. I have shared and promoted...
Excellent proReturning Customer - Excellent products. Responds quickly when I sent emails...
Recommend highly - Great company, quality crystal bracelets. Customer...
I was extremely happy with my order. I received everything in a timely manner. Huge variety of fin...
OUTSTANDING!!!! - First time customer and I'm very impressed with the service and quality of goods bought...
I love Jewelry and Findings, it's a treasure trove of jewelry, findings, packaging, decor. I've been sourcing items from them for quite a number of ye...
Honestly one of my fav places to shop for jewellery making supplies - I can fil...
Excellent Customer Service and Very…
Excellent products and customer…
Very happy with this supplier, wide range of products and competitive pricing. I like the options to buy small quantities for...
They have really great customer care and service. Some of the products are of really g...
Great company, wonderful products! I am very happy w...
Poor customer service - please avoid - Ordered some spacer beads from this company with an address in Coventry, UK. The beads were coming from China!! Got as far as Evri on 15th August and...
Amazing service from this company. Excellent quality products, fast and low cost ship...
Their products are made in CHINA!! the quality are very bad. I bought two packs of safety pin, there should be 100 pc each pack. BUT i found...
Excellent quality of everything I have purchased! Not too bad ti...
Excellent. I ca...
I’m so glad I found this website. I was a bit dubious at first but I have been so impressed with the prices and the service it’s my...
Ordered numerous times from this site. Always arrive in...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Jewelry and Findings
Jewelry and Findings is a supplier of jewelry components, beads, findings, packaging and related supplies for makers, designers and small businesses. The business typically lists product descriptions, quantity options (small-quantity and wholesale) and ships orders to individual and trade customers. People researching this retailer often look for product range, item descriptions, pricing and how the company handles orders, shipping and customer service.