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We Collect & Analyze Reviews

Jewelry and Findings
Experiences & Reviews

Jewelry and Findings is a supplier of jewelry components, beads, findings, packaging and related supplies for makers, designers and small businesses. The business typically lists product descriptions, quantity options (small-quantity and wholesale) and ships orders to individual and trade customers. People researching this retailer often look for product range, item descriptions, pricing and how the company handles orders, shipping and customer service.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 86%
Latest Review 149d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Most reviewers praise helpful, friendly service and repeat business; a minority report poor support during delivery or refund disputes.

Share of mentions
17%
Strong
💰

Value for money

Several reviewers highlight competitive pricing, discounts and affordable shipping; a few note value concerns tied to specific low-quality items.

Share of mentions
6%
Strong
⚡

User experience

Customers report a usable website, easy filtering and informative descriptions; fast delivery and neat packaging are also frequently mentioned positively.

Share of mentions
7%
Strong
🔧

Product quality

Most buyers describe consistent, good-quality beads, crystals and findings; isolated complaints mention broken items, missing pieces or lower-quality imports.

Share of mentions
23%
Strong
📞

Communication

Many reviews say emails are answered promptly and staff are helpful; a smaller set report poor responsiveness or unhelpful handling of courier issues.

Share of mentions
16%
Strong
⭐

Overall experience

Overall feedback is positive with repeat customers and recommendations; a minority of reviews describe serious problems with delivery or refunds.

Share of mentions
30%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

A
Anna Dream WarriorPrincess
External Source May 21, 2025

BUYER BEWARE Never received merchandise or refund

Never received merchandise or refund.They use Ontrac to deliver but Ontrac is refusing to deliver to the Post Office giving several excuses after they...

M
Melissa Wylie
External Source Jul 30, 2024

I love this company

I love this company! 95% of the time the product is excellent quality. Usually as described. My customers love the product. I have shared and promoted...

V
VB
External Source Jul 04, 2024

Excellent proReturning Customer

Excellent products. Responds quickly when I sent emails...

M
Michelle Mckenzie Mcardle
External Source Jun 14, 2024

Recommend highly

Great company, quality crystal bracelets. Customer...

J
Julie Scott
External Source May 23, 2024

I was extremely happy with my order

I was extremely happy with my order. I received everything in a timely manner. Huge variety of fin...

S
Shelly
External Source May 22, 2024

OUTSTANDING!!!!

First time customer and I'm very impressed with the service and quality of goods bought...

M
Mary Martina Wogan
External Source Mar 29, 2024

I love Jewelry and Findings

I love Jewelry and Findings, it's a treasure trove of jewelry, findings, packaging, decor. I've been sourcing items from them for quite a number of ye...

s
shu-ni chen
External Source Mar 29, 2024

Honestly one of my fav places to shop…

Honestly one of my fav places to shop for jewellery making supplies - I can fil...

K
Kiss my Butterfly Pty Ltd
External Source Mar 21, 2024

Excellent Customer Service and Very…

Excellent Customer Service and V...

L
Liz Spina
External Source Mar 15, 2024

Excellent products and customer…

Excellent products and cust...

V
Vicki L
External Source Oct 11, 2023

Very happy with this supplier

Very happy with this supplier, wide range of products and competitive pricing. I like the options to buy small quantities for...

M
Maria Anderson
External Source Sep 14, 2023

They have really great customer care…

They have really great customer care and service. Some of the products are of really g...

J
Joanna
External Source Sep 05, 2023

Great company!

Great company, wonderful products! I am very happy w...

S
Sheila Masters
External Source Sep 03, 2023

Poor customer service - please avoid

Ordered some spacer beads from this company with an address in Coventry, UK. The beads were coming from China!! Got as far as Evri on 15th August and...

T
Toni dawson
External Source Jul 23, 2023

Amazing service from this company

Amazing service from this company. Excellent quality products, fast and low cost ship...

p
pola
External Source Jun 25, 2023

Their products are made in CHINA!

Their products are made in CHINA!! the quality are very bad. I bought two packs of safety pin, there should be 100 pc each pack. BUT i found...

m
mary bonomo
External Source Apr 25, 2023

Excellent quality of everything I have…

Excellent quality of everything I have purchased! Not too bad ti...

E
Esther Clarke
External Source Mar 09, 2023

Excellent!

Excellent. I ca...

B
Becki Morgan
External Source Feb 22, 2023

I’m so glad I found this website

I’m so glad I found this website. I was a bit dubious at first but I have been so impressed with the prices and the service it’s my...

S
Steven Briggs
External Source Feb 09, 2023

Ordered numerous times from this site

Ordered numerous times from this site. Always arrive in...

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Conclusion

Reviews show a dominant pattern of satisfied customers praising product variety, consistent quality and responsive customer support. Multiple reviewers mention fast shipping, clear product descriptions and options for small or wholesale quantities. However, a minority of reviews document serious delivery failures, courier disputes and at least one case of missing or broken pieces; these reports include difficulty obtaining refunds. If you shop here, consider ordering a small test quantity first, check product descriptions carefully and keep shipment tracking and correspondence for dispute resolution.