Jildor
Experiences & Reviews
Jildor is a footwear retailer that sells shoes and related accessories through online and retail channels. Consumers researching Jildor typically look for product details (materials, sizing), shipping and return policies, and customer-service practices. This overview is intended to help shoppers find and interpret customer feedback about Jildor before a purchase.
Overview & Key Metrics
Our Analysis
Service quality
Single review reports return handling failure: customer used provided return label, company said it never received the shoes and refund was not issued.
Value for money
Reviewer says shoes were expensive and the quality did not match the price, prompting a return request and dissatisfaction with the purchase value.
User experience
No comments about website, checkout, or app experience in the available review; there is insufficient data to assess user experience.
Product quality
Product judged as poor quality on arrival despite appearing good online; this mismatch led the reviewer to return the item.
Communication
Reviewer reports a communication breakdown: after returning the shoes using the supplied label, the company said it never received them.
Overall experience
Overall negative outcome: reviewer lost money after a return dispute and advises others against ordering from the site.
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Shoes
"I ordered a pair of shoes from this company that looked great online. When I received them they appeared to be of poor quality. I decided to return them, since they were very expensive and the quality didn't match the price. I sent them back using their provided return label and when I contacted them to have it taken care of they said that they never received the shoe. So basically I end up paying to send the shoes back and I got screwed out of my money and the shoes. Do not order from this site unless you want to risk getting ripped off."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Shoes
I ordered a pair of shoes from this company that looked great online. When I received them they appeared to be of poor quality. I decided to return them, since they were very expensive and the quality didn't match the price. I sent them back using their provided return label and when I contacted them to have it taken care of they said that they never received the shoe. So basically I end up paying to send the shoes back and I got screwed out of my money and the shoes. Do not order from this site unless you want to risk getting ripped off.
Conclusion
The available review highlights problems with product quality, return handling, and company communication. A shopper reported that shoes looked good online but were poor on arrival, and that a return using the provided label resulted in a disputed or missing refund. If you consider buying from Jildor, review the posted return and shipping policies carefully, keep tracking and proof of shipment, and document communications. For additional protection, use a payment method with buyer protection and check multiple reviews to verify consistency in service and product quality.