Customer feedback for Joyasdechina is divided. Many reviewers praise low prices, satisfactory product quality and timely deliveries. At the same time, a substantial number report missing or wrong items, slow refunds, and unresponsive customer support. If you consider buying, keep order records, inspect shipments on arrival, and use payment methods with buyer protection; contact the seller in writing and retain timestamps for any dispute.
Examples from available reviews (Mar 2023 – Feb 2026).
Customer received fast delivery and high-quality jewelry exceeding expectations
“The quality of each piece exceeded my expectations”
Multiple orders had wrong or missing items and customer service stopped responding
“I’m completely missing 23 items”
Received wrong products and company refused return label or proper resolution
“Wrong products received.”
Customer received all items promptly and had good communication
“all items received in a reasonable time”
Some reviewers praise fast delivery; many report missing items, delayed refunds, and unresolved order issues.
Several reviewers report low prices and good value; a smaller group complains about misleading pricing or unsatisfactory refunds.
Some buyers find the website easy to navigate and praise selection; a few report misleading listings or ordering problems.
Multiple buyers report satisfactory, sturdy items; others report wrong, faulty, or substituted products on arrival.
A portion of customers describe helpful, responsive staff; many others report slow or no replies and inconsistent support.
Reviews are mixed: many customers note good prices and acceptable quality, while many others report fulfillment or support failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Seller canceled stock and refused refund, citing a 30% cancellation fee
“SCAMMERS! Run away!”
Bracelet fell off due to a faulty clasp and customer service ignored me
“has fallen off my wrist due to a faulty clasp”
Customer waited since April for purchased items and received no resolution
“I have been waiting for them to correct my issue since April”
Order missing items, misleading pricing, and customer service refused refunds
“they forgot several items in my order”
Customer had a great experience and plans to order again
“a GREAT experience with your company”
Reviewer praised the company's prices and product selection
“Great prices and selection”
Company was helpful and reviewer expressed gratitude
“thank you for being so helpful.”
Refund credited only for merchandise, shipping refund still pending
“Only credit the amount of merch but not the shipping.”
Order arrived with missing items and no response from support
“no communications back to fix the issue”
Customer received all items promptly and had good communication
“all items received in a reasonable time”
One order never arrived and shipping overall was very slow
“Overall, very slow shipping.”
Second shipment missing for over a month and no refund offered
“will not refund me or ship me the product missing still.”
Reviewer states the product had great quality
“Great quality”
Good price and sturdy, high-quality kubatons appreciated
“Love the quality of these kubatons.”
Reviewer expresses that they love the product
“Love the product”
Received wrong products and company refused return label or proper resolution
“Wrong products received.”
Multiple orders had wrong or missing items and customer service stopped responding
“I’m completely missing 23 items”
Product was good but communication with the company was difficult
“communication is a bit hard”
Customer received their package and is confirming delivery
“I have my package”
Wrong items sent and company offered discount instead of refund
“they sent several of the WRONG items.”
Reviewer has not received their order at all
“I have not received anything”
I recently purchased some jewelry and accessories from Joyasdechina, and I must say that it was a delightful experience. As a content customer, I feel compelled to write this review to express my satisfaction with the products and services offered by Joyasdechina.
The website is user-friendly and easy to navigate. I was able to search for the items that I wanted in just a few clicks. The variety of options available was impressive, which made it difficult for me to decide which ones to purchase! However, once I had chosen my items, the payment process was straightforward.
Shipping was quick; my order arrived within the expected timeframe.Best of all - everything looks great!. The quality of each piece exceeded my expectations - they were beautifully crafted and looked expensive.
Overall, my experience shopping at Joyasdechina has been exceptional from start-to-finish—the ordering process is effortless through their user-friendly interface—couple with affordable pricing plus excellent product quality equals happiness!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Joyasdechina is a jewelry and accessories seller known under that name online. Consumers searching reviews should verify current shipping, returns and contact channels before ordering. When assessing sellers like Joyasdechina, check product listings, payment protections, and the company’s stated refund and dispute procedures.