Reviews Analyzed
21
We Collect & Analyze Reviews
Joyasdechina
Experiences & Reviews
Joyasdechina is a jewelry and accessories seller known under that name online. Consumers searching reviews should verify current shipping, returns and contact channels before ordering. When assessing sellers like Joyasdechina, check product listings, payment protections, and the company’s stated refund and dispute procedures.
Overview & Key Metrics
Positive Sentiment
52%
Latest Review
29d
Overall Rating
3.0
Our Analysis
🎯
Service quality
Some reviewers praise fast delivery; many report missing items, delayed refunds, and unresolved order issues.
Share of mentions
Weak
22%
💰
Value for money
Several reviewers report low prices and good value; a smaller group complains about misleading pricing or unsatisfactory refunds.
Share of mentions
Mixed
9%
⚡
User experience
Some buyers find the website easy to navigate and praise selection; a few report misleading listings or ordering problems.
Share of mentions
Mixed
6%
🔧
Product quality
Multiple buyers report satisfactory, sturdy items; others report wrong, faulty, or substituted products on arrival.
Share of mentions
Mixed
15%
📞
Communication
A portion of customers describe helpful, responsive staff; many others report slow or no replies and inconsistent support.
Share of mentions
Weak
16%
⭐
Overall experience
Reviews are mixed: many customers note good prices and acceptable quality, while many others report fulfillment or support failures.
Share of mentions
Mixed
32%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2023 – October 2025).
High-quality Jewellery delivered fast
"I recently purchased some jewelry and accessories from Joyasdechina, and I must say that it was a delightful experience. As a content customer, I feel compelled to write this review to express my satisfaction with the products and services offered by Joyasdechina. The website is user-friendly and easy to navigate. I was able to search for the items that I wanted in just a few clicks. The variety of options available was impressive, which made it difficult for me to decide which ones to purchase! However, once I had chosen my items, the payment process was straightforward. Shipping was quick; my order arrived within the expected timeframe.Best of all - everything looks great!. The quality of each piece exceeded my expectations - they were beautifully crafted and looked expensive. Overall, my experience shopping at Joyasdechina has been exceptional from start-to-finish—the ordering process is effortless through their user-friendly interface—couple with affordable pricing plus excellent product quality equals happiness!!!"
Darwin Treutel
Collected.reviews
Mar 01, 2023
Featured for: Positive: product, shipping, UX
Missing product, no refund, SCAM!!
"I’ve made 3 large orders with this company ($100-$300 USD) and I will never order from them again. The first 2 orders had issues of them switching pro..."
Danielle Jones
Trustpilot
Oct 01, 2025
Featured for: Missing items; unresponsive support
Wrong products received
"Wrong products received. Refuses to provide return shipping label. Will be filing dispute with PayPal today. Thanks for asking me for a review. It rem..."
UC
Trustpilot
Oct 01, 2025
Featured for: Wrong items; return label refused
Joyasdechina
"Great company, all items received in a reasonable time Communicati..."
Uk buyer
Trustpilot
Oct 01, 2025
Featured for: Positive: timely delivery and communication
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jekaterina JR
trustpilot.com
Oct 01, 2025
I had a diamond bracelet as a gift…
I had a diamond bracelet as a gift bought in a Barcelona store which has fallen off my wrist due to a faulty clasp, i I...
S
Sharie Pierson
trustpilot.com
Oct 01, 2025
I have been waiting for them to correct…
I have been waiting for them to correct my issue since April and still nothing I nev...
T
Thrifty Bella Boutique
trustpilot.com
Oct 01, 2025
This wholesaler is the worst
This wholesaler is the worst. There site and pricing is misleading and they forgot several items in my order and have refused to...
c
customer
trustpilot.com
Oct 01, 2025
a GREAT experience with your company
a GREAT experience with your company. Gr...
T
Tammy
trustpilot.com
Oct 01, 2025
Great prices and selection
...
A
Amy Freese
trustpilot.com
Oct 01, 2025
Amazing Company thank you for being so…
Amazing Company thank y...
S
Shawty
trustpilot.com
Oct 01, 2025
Taking to long to credit your $ when…
Taking to long to credit your $ when not receiving the merch. Only credit the amount of merch but not the...
D
Dorothy
trustpilot.com
Oct 01, 2025
I received my order but items was…
I received my order but items was missing I also rea...
U
Uk buyer
trustpilot.com
Oct 01, 2025
Joyasdechina
Great company, all items received in a reasonable time Communicati...
B
Brenda B
trustpilot.com
Oct 01, 2025
I placed 2 orders…one never arrived at…
I placed 2 orders…one never arrived at my home, I blame Fe...
T
Tracy Cooley
trustpilot.com
Oct 01, 2025
I have been dealing with this issue way too long
I have been dealing with issues regarding my first order shipped into two parts 1 part received wonderfully, 2nd part is still on goi...
E
Eugenia Harkey
trustpilot.com
Oct 01, 2025
Great quality
...
D
DEBRA GREGORY
trustpilot.com
Oct 01, 2025
The price was very good
The price was very good. Love the qu...
T
Tiffany Harris
trustpilot.com
Oct 01, 2025
Love the product
...
U
UC
trustpilot.com
Oct 01, 2025
Wrong products received
Wrong products received. Refuses to provide return shipping label. Will be filing dispute with PayPal today. Thanks for asking me for a review. It rem...
D
Danielle Jones
trustpilot.com
Oct 01, 2025
Missing product, no refund, SCAM!!
I’ve made 3 large orders with this company ($100-$300 USD) and I will never order from them again. The first 2 orders had issues of them switching pro...
r
robert waag
trustpilot.com
Oct 01, 2025
product was good but communication is a…
product was good but com...
M
Mario Obregon
trustpilot.com
Oct 01, 2025
I have my package
...
U
Unhappy Customer
trustpilot.com
Oct 01, 2025
Bait and Switch with Poor Customer Service
I placed my first order with this coming at the end of February and they sent several of the WRONG items. When I emailed support, they said the items...
L
Lori J
trustpilot.com
Oct 01, 2025
I have not received anything
...
Conclusion
Customer feedback for Joyasdechina is divided. Many reviewers praise low prices, satisfactory product quality and timely deliveries. At the same time, a substantial number report missing or wrong items, slow refunds, and unresponsive customer support. If you consider buying, keep order records, inspect shipments on arrival, and use payment methods with buyer protection; contact the seller in writing and retain timestamps for any dispute.