Reviews Analyzed
21
We Collect & Analyze Reviews
Joyshoetique
Experiences & Reviews
Joyshoetique is an online fashion retailer selling footwear and apparel directly to consumers through a web storefront and social media. People researching Joyshoetique commonly look for product images, sizing accuracy, shipping times, return policies, and customer support options. When evaluating the brand, verify shipping origin, refund and returns terms, and available contact methods to assess risk before purchasing.
Overview & Key Metrics
Positive Sentiment
52%
Latest Review
23d
Overall Rating
2.8
Our Analysis
🎯
Service quality
Delivery and fulfilment reports are split: many customers report slow, delayed or missing shipments while others received prompt, timely delivery.
Share of mentions
Mixed
23%
💰
Value for money
Perceived value varies: some buyers say items were worth the price, while others cite poor quality, unreimbursed return costs, or missing refunds.
Share of mentions
Weak
11%
⚡
User experience
Site images, sizing and item descriptions produce mixed results: some orders match photos and sizing, others arrive smaller or different than pictured.
Share of mentions
Mixed
6%
🔧
Product quality
Product quality is inconsistent: multiple reports of poor materials, wrong sizes or chemical odors coexist with reviews describing well-made items.
Share of mentions
Mixed
22%
📞
Communication
Customer support experiences vary: several customers praise prompt replies, but many report ignored messages, ended chats, or refusal to refund.
Share of mentions
Weak
13%
⭐
Overall experience
Overall experiences are split: a notable share report satisfactory purchases and delivery, while many describe unfulfilled orders, refund problems, and quality issues.
Share of mentions
Mixed
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Glitter Semi Sheer Mesh Party Dress
"I have to say that I am VERY pleased with my purchase! The dress is true to size and the material is very light but does not look cheap or shiny and holds its shape well. The glitter on the dress is so subtle and beautiful, and the cut is very flattering. I am 5'2, 105 lbs and a 32A and ordered a small. It fits perfectly! Thank you so much for your prompt replies to my emails. Fantastic communication, shipping was fast, and alterations are easy if you need to make. If you want to be the hit at a party, this dress is it! I wore it for my friend's wedding and got so many compliments. It's absolutely stunning. The quality is above standard, it's well-made and strong.. This was worth every penny."
Amelia Bobby
Collected.reviews
Dec 16, 2021
Featured for: Positive product and communication
Absolutely shocking company
"Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arri..."
Christopher Burton
Trustpilot
Oct 01, 2025
Featured for: Complains shipping, returns, and support
Some of the items are much smaller than…
"Some of the items are much smaller than I expected despite my ordering the correct size. For example the size 6 boots are far too small and I have tak..."
Elizabeth Sargeantson
Trustpilot
Oct 01, 2025
Featured for: Mixed quality, timely delivery example
Fast delivery and product was…
"Fast delivery and product was..."
Consumer
Trustpilot
Oct 01, 2025
Featured for: Fast delivery and accurate product
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
E
Eileen
trustpilot.com
Oct 01, 2025
Ordered shoes on 27/12 nothing yet
Ordered shoes on...
M
Ms Barbara Walton
trustpilot.com
Oct 01, 2025
Terrible service
Terrible service. Ordered shoes April 28th, still Witing delivery! Claim been sent and in UK now since May. Not even re...
K
Karen Garner
trustpilot.com
Oct 01, 2025
AVOID AVOID AVOID
Absolutely awful quality and customer service they refuse to tell you how t...
O
Olga
trustpilot.com
Oct 01, 2025
Missing an item in my order
Missing an item in my order. Clothing smells like some form...
C
Christopher Burton
trustpilot.com
Oct 01, 2025
Absolutely shocking company
Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arri...
C
Cristina Grigorescu
trustpilot.com
Oct 01, 2025
I will not order never to them
I will not order never to them , i m very dissapointed!!! The order came after almost 3 weeks and they send me the wrong size ( i ve orde...
K
Kerri flannigan
trustpilot.com
Oct 01, 2025
Theives
Theives. Do not order from this website. They send you terrible clothing in awful condition. Then when you want to send it back. They make it very dif...
B
BriaD
trustpilot.com
Oct 01, 2025
I never received my order
I never received my order. I ordered on 10/31, it was shipped on 11/6, and I notified the company multiple times that I was leaving the country on 12/...
C
Cristina Hobeychi
trustpilot.com
Oct 01, 2025
Great service thank you!
...
L
Lindsay May
trustpilot.com
Oct 01, 2025
I though the clothing would fit small…
I thought the clothing would fit small being that it was from overseas, so I ordered...
L
Lynette Esposito
trustpilot.com
Oct 01, 2025
Not what I thought
The actual product took rather long to arrive although the customer service response was ef...
C
Consumer
trustpilot.com
Oct 01, 2025
Fast delivery and product was…
Fast delivery and product was...
A
Angela
trustpilot.com
Oct 01, 2025
Perfect fit
Perfect fit ! Thinner than I thought but comforta...
M
Michelle Hill
trustpilot.com
Oct 01, 2025
I received my shoes and they fit…
I received my shoes and the...
E
Eden Zurlent
trustpilot.com
Oct 01, 2025
Good shoes and prompt delivery im…
Good shoes and prompt...
E
Elizabeth Sargeantson
trustpilot.com
Oct 01, 2025
Some of the items are much smaller than…
Some of the items are much smaller than I expected despite my ordering the correct size. For example the size 6 boots are far too small and I have tak...
S
SLPFI27
trustpilot.com
Oct 01, 2025
Was a bit worried this was going to be…
Was a bit worried this was going to be a Scam. Turned out awesome...
J
Jana Bellanca Shubat
trustpilot.com
Oct 01, 2025
2 out of 3 masks were OK
2 of the 3 masks that I ordered were really nice. The clear mask does not look like the pi...
G
Gerry Verest
trustpilot.com
Oct 01, 2025
nice clothes and shoes
...
N
Nadine Siebelt
trustpilot.com
Oct 01, 2025
They do not refund me
They do not refund me, they can't send me any confirmation that they will, if i asked them they can't give me an answer. the will constantly say tomor...
Conclusion
Customer feedback for Joyshoetique shows a clear pattern of mixed outcomes. Many reviews highlight delivery and refund issues—late or missing shipments and difficulty obtaining returns or reimbursements are recurring themes. Product reports are inconsistent: some customers received items as described and well-made, while others received poor-quality, mis-sized, or odorous items. Communication is uneven; a number of buyers praise quick replies, but several describe unanswered messages or closed chats. Consumers should check sizing details, confirm shipping origin, review return/refund policies, and use payment protection (for example PayPal) before ordering.