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We Collect & Analyze Reviews

Juice Store
Experiences & Reviews

Juice Store is an online retailer selling apparel and streetwear. Shoppers researching the brand typically look for information on product quality, shipping and return policies, payment and refund handling, and customer support responsiveness.

Overview & Key Metrics

Reviews Analyzed 2
Positive Sentiment 50%
Latest Review 14d
Overall Rating
2.4

Our Analysis

🎯

Service quality

Reviews describe long delivery times, delays in refund processing, and unresolved return handling, leaving orders and reimbursements unsettled for weeks.

Share of mentions
22%
Weak
💰

Value for money

At least one reviewer reports poor product condition and a denied or delayed refund, raising concerns about perceived value and money-back outcomes.

Share of mentions
11%
Mixed
⚡

User experience

There are no specific comments about website or app usability in the available reviews.

Share of mentions
0%
Mixed
🔧

Product quality

Multiple reviewers report receiving faulty or incorrect items, prompting returns and refund requests rather than satisfactory replacements.

Share of mentions
22%
Weak
📞

Communication

Both reviews describe unresponsive customer service after returns: emails ignored, difficulty reaching staff, and slow or absent follow-up.

Share of mentions
22%
Weak
⭐

Overall experience

Overall impressions in the provided reviews are negative: unresolved refunds, product problems, and poor post-purchase support.

Share of mentions
22%
Weak

View all 2 public customer reviews – filtered by relevance →

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We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 2 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025

S
Soulcha
trustpilot.com Oct 01, 2025

Still no refund after return – Avoid this store

I returned an item to JUICESTORE after receiving the wrong product. They provided a DHL return label, and the return was delivered and signed for on M...

S
Schematic
Collected.reviews Dec 14, 2021

streetwear sweatshirts

I ordered a sweatshirt and it took six weeks to come. When it eventually arrived it was awful, the quality was terrible and I wanted my money back. Now I'm still waiting for them to get back to me but can never seem to get through. It is taking ages and I think the company should be investigated for everything they are doing. I don't recommend this company as a decent business partner due to the following reasons: The products were all faulty, the return policy is extremely restrictive, and I am still waiting for a refund after 5 weeks. Do not engage this company whatsoever!

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Conclusion

The available reviews indicate recurring problems with order fulfilment, product correctness/condition, and refund handling. Multiple customers reported unresponsive support after returning items, with at least one escalating the case through their card provider. If you consider purchasing from Juice Store, review the written return and refund policies carefully and retain shipping and return documentation. Paying with a card or payment method that supports disputes may provide additional protection if a refund is delayed.