Across the collected reviews, common issues cited are delayed or missing shipments, unclear tracking, and difficulty obtaining refunds or clear responses from customer service. At the same time, a subset of customers report positive experiences with product fit, timely delivery, and repeat purchases. If you are considering buying from Jurllyshe, review the seller’s shipping and return policies closely, keep order and payment records, and consider payment methods that allow dispute resolution. Look for recent reviews about shipping to your region and check sizing notes before ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
After five weeks they received nothing and customer service didn't respond.
“5 weeks after ordering a dress from this website, still nothing received.”
Order not delivered on promised timeline and customer service unhelpful.
“This company doesn't deliver!”
Longtime customer; clothes fit well and receives compliments.
“everything fits perfectly”
Pants looked nothing like pictures and reviewer demands a refund.
“The pants i bought looked nothing like what the picture looked like.”
Many reviewers report delayed or missing deliveries and unclear tracking; a small share report timely arrivals.
Multiple customers say items did not match photos or quality expectations and that refunds were difficult to obtain.
Reports vary: some praise site usability and fit, while others note account access, website problems, or sizing frustrations.
Product feedback is split: several buyers praise fit and appearance, while many report poor material or items differing from photos.
Frequent complaints describe unresponsive or unclear customer service, missing return instructions, and unanswered emails or calls.
Overall impressions skew negative, driven by delivery, refund and support issues, though some customers report satisfactory orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
After five weeks they received nothing and customer service didn't respond.
“5 weeks after ordering a dress from this website, still nothing received.”
Loves the clothes but experienced website problems and wants more.
“I love their clothes.... but what's going on with their websites...”
Did not receive order and had a horrible experience.
“horrible didnt get anything”
Spent over $1,300 and hasn't received items or delay notifications.
“I haven’t received my item since last month may”
Ordered two outfits three months ago and still hasn't received them.
“I ordered 2 different outfits over 3 months now and I have not received them”
Received a red jumpsuit that didn't match the picture and returns refused.
“Bad I order red jump suit it didn’t come looking like picture now they won’t send return”
Order not received, unclear tracking, and no refund or shipment.
“still haven’t received my items.”
Received a sweatshirt with a misspelled label and no return information.
“the label was spelled all wrong.”
Order placed three weeks ago with no delivery and support unreachable.
“They deleted my account I cannot access my account to even track my clothing”
Happy with products that fit well and plans to order again.
“All I have to say is that I love this website and I don’t have any regrets about the product.”
Clothes were poor quality, not like pictures, and refund not received.
“horrible quality clothes and looks nothing like the pictures”
Pants looked nothing like pictures and reviewer demands a refund.
“The pants i bought looked nothing like what the picture looked like.”
Clothing looked cheap, poorly sized, and differed from description.
“The clothing looks cheap.”
Loves all items and intends to shop again.
“Love all of my items!!”
Longtime customer; clothes fit well and receives compliments.
“everything fits perfectly”
Order arrived on time and clothing was well packaged and looked great.
“Arrived on time clothing looks great and packaged well”
Reviewer claims money taken with no items sent and no email replies.
“still have not send me my items”
Clothes quality cheap and not as pictured.
“quality of clothes cheap. Not what described in the picture..”
Outfits finally arrived and reviewer will order a larger size next time.
“My outfits finally came next time I'll order an XL 🙄”
I would give no stars if I could. Ordered four different items 5 weeks ago and their definition of 5-10 days to deliver to the US customers is completely in correct. Customer service is not really bothered and just resulted in sarcastic responses. This company puts itself out there as high end, shame the experience wasn’t. Really disappointed and I don't see any signs of receiving my order very soon. I'm tired of calling and emailing them almost daily. I think it's time to demand a refund. Hoping they won't have an issue with that. I'll update my review as soon as I email them demanding my money back. But before then, just know this company doesn't deliver! They just there to take your money and nor keeping their word.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Jurllyshe is an e-commerce fashion retailer selling women's apparel and related accessories through an online storefront. Consumers commonly search for its product range, shipping policies, sizing, and customer-service responsiveness when researching Jurllyshe reviews. Independent reviewers and comparison sites often focus on delivery times, item accuracy versus photos, and return/refund procedures.