Reviews Analyzed
29
We Collect & Analyze Reviews
Jurllyshe
Experiences & Reviews
Jurllyshe is an e-commerce fashion retailer selling women's apparel and related accessories through an online storefront. Consumers commonly search for its product range, shipping policies, sizing, and customer-service responsiveness when researching Jurllyshe reviews. Independent reviewers and comparison sites often focus on delivery times, item accuracy versus photos, and return/refund procedures.
Overview & Key Metrics
Positive Sentiment
28%
Latest Review
26d
Overall Rating
2.1
Our Analysis
🎯
Service quality
Many reviewers report delayed or missing deliveries and unclear tracking; a small share report timely arrivals.
Share of mentions
Weak
14%
💰
Value for money
Multiple customers say items did not match photos or quality expectations and that refunds were difficult to obtain.
Share of mentions
Weak
17%
⚡
User experience
Reports vary: some praise site usability and fit, while others note account access, website problems, or sizing frustrations.
Share of mentions
Mixed
8%
🔧
Product quality
Product feedback is split: several buyers praise fit and appearance, while many report poor material or items differing from photos.
Share of mentions
Mixed
15%
📞
Communication
Frequent complaints describe unresponsive or unclear customer service, missing return instructions, and unanswered emails or calls.
Share of mentions
Weak
15%
⭐
Overall experience
Overall impressions skew negative, driven by delivery, refund and support issues, though some customers report satisfactory orders.
Share of mentions
Weak
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 29 verified reviews (November 2021 – October 2025).
5 weeks after ordering a dress from…
"5 weeks after ordering a dress from this website, still nothing received. I've sent 2 emails to customer service chasing the tracking, but haven't eve..."
carla hulse
Trustpilot
Oct 01, 2025
Featured for: Non-delivery, unacknowledged customer emails
Wig, tops and dresses
"
I would give no stars if I could. Ordered four different items 5 weeks ago and their definition of 5-10 days to deliver to the US customers is completely in correct. Customer service is not really bothered and just resulted in sarcastic responses. This company puts itself out there as high end, shame the experience wasn’t. Really disappointed and I don't see any signs of receiving my order very soon. I'm tired of calling and emailing them almost daily. I think it's time to demand a refund. Hoping they won't have an issue with that. I'll update my review as soon as I email them demanding my money back. But before then, just know this company doesn't deliver! They just there to take your money and nor keeping their word.
"
Jessica Malton
Collected.reviews
Nov 12, 2021
Featured for: Detailed complaint: delayed delivery, sarcastic service
Love this site
"Been buying clothes off of this site for about a yr or 2 now and I hv no complaints everything fits perfectly..."
SYNETTA JONES
Trustpilot
Oct 01, 2025
Featured for: Long-term positive customer, fits well
Terrible material
"Terrible material . The pants i bought looked nothing like what the..."
Nyliah Woods
Trustpilot
Oct 01, 2025
Featured for: Poor material, demands refund
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 29 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (9) · Quotes shortened · As of: October 2025
c
carla hulse
trustpilot.com
Oct 01, 2025
5 weeks after ordering a dress from…
5 weeks after ordering a dress from this website, still nothing received. I've sent 2 emails to customer service chasing the tracking, but haven't eve...
b
britney dinkins
trustpilot.com
Oct 01, 2025
I love their clothes...
I love their clothes.... but what's going...
J
Jayden
trustpilot.com
Oct 01, 2025
horrible didnt get anything
...
r
rockia guerra
trustpilot.com
Oct 01, 2025
I haven’t received my item since last…
I haven’t received my item since last month may , I have a clothes business and I spend over 1,300 i...
M
Marie Anderson
trustpilot.com
Oct 01, 2025
I ordered 2 different outfits over 3…
I ordered 2 different outfits over 3 months now and I have not received them I ne...
S
Shay
trustpilot.com
Oct 01, 2025
Bad I order red jump suit it didn’t…
Bad I order red jump suit it didn’t come loo...
L
Lacey
trustpilot.com
Oct 01, 2025
HORRIBLE
HORRIBLE ! FRAUD ! Don’t order from this site! I ordered on April 27 as of today May 23 still haven’t received my items. Email customer service I get...
n
natalie fakunle
trustpilot.com
Oct 01, 2025
I ordered a sweat shirt and the label…
I ordered a sweat shirt and the label was spelled all wrong. I still have it, because I wasn't provided wi...
D
Daijah
trustpilot.com
Oct 01, 2025
UPSET
I am highly upset I placed an order for about 3 weeks ago still to get have to received. When I called the support number they failed to answ...
D
Dominique Wilson
trustpilot.com
Oct 01, 2025
All I have to say is that I love this…
All I have to say is that I love this website and I don’t have any regrets about the...
t
taiena ortiz
trustpilot.com
Oct 01, 2025
horrible quality clothes and looks…
horrible quality clothes and looks nothing like the...
N
Nyliah Woods
trustpilot.com
Oct 01, 2025
Terrible material
Terrible material . The pants i bought looked nothing like what the...
L
LོAོ FོLོEོXོ
trustpilot.com
Oct 01, 2025
The clothing looks cheap
The clothing looks cheap. Poorly sized and designed. I’m 5’5 & 1/2 and my weight is 119lbs. I ordered all my clot...
K
Kierstien Moore
trustpilot.com
Oct 01, 2025
Love all of my items!
Love all of my items!...
S
SYNETTA JONES
trustpilot.com
Oct 01, 2025
Love this site
Been buying clothes off of this site for about a yr or 2 now and I hv no complaints everything fits perfectly...
D
Deanna Foster
trustpilot.com
Oct 01, 2025
Arrived on time clothing looks great…
Arrived on time clothing lo...
h
hudsonkatiegmail.com
trustpilot.com
Oct 01, 2025
FRAUD
I've been ordering stuff off here it's took my money stole it I should say and still have no...
L
Licia surgeon
trustpilot.com
Oct 01, 2025
Not worth it
Not worth it, quality of clothes chea...
A
Anna Whitehead
trustpilot.com
Oct 01, 2025
4 stars 4 stars 4 stars
...
V
Veronica S.
trustpilot.com
Oct 01, 2025
My outfits finally came next time I'll…
My outfits finally came ne...
Conclusion
Across the collected reviews, common issues cited are delayed or missing shipments, unclear tracking, and difficulty obtaining refunds or clear responses from customer service. At the same time, a subset of customers report positive experiences with product fit, timely delivery, and repeat purchases. If you are considering buying from Jurllyshe, review the seller’s shipping and return policies closely, keep order and payment records, and consider payment methods that allow dispute resolution. Look for recent reviews about shipping to your region and check sizing notes before ordering.