Many reviewers praise the guided travel service for strong organization and knowledgeable leaders. Others report order and delivery breakdowns, including delays, missing items, and refunds that never get resolved. Fit and sizing issues come up repeatedly for bras and briefs. Experiences differ sharply between travel bookings and product orders.
Examples from available reviews (Feb 2009 – Mar 2026).
Had the best time; trip ran like clockwork.
“Had the best time would definitely use again ran like clockwork”
Shipping was delayed and customer service was unresponsive and poor.
“No return labels or instructions for returning so I will eat the loss”
Purchased bras were not true to size and returns were costly.
“One too big, one too small, both the same size.”
Custom measurements produced a perfectly fitting, high-quality dress and prompt support.
“the dress arrived to be a perfect fit!”
Most negative comments focus on order fulfillment. Reviewers mention late deliveries, orders cancelled over billing issues, and missing items that led to returns. A few travel reviews, though, highlight helpful local representatives and supportive staff on the ground.
Value impressions hinge on getting the right item and the right fit. Buyers who received correct, well-fitting products called the purchase acceptable value. Others rated value poorly after dealing with returns, added costs, or cancelled orders.
Sizing and fit drive most usability complaints. Several customers say new briefs feel too tight, and multiple reviewers report bras with inconsistent cup sizing. Some shoppers also mention fast delivery and items that met expectations.
Reviews split between clear fit wins and clear fit problems. One reviewer says a custom-measured garment arrived as a perfect fit, and others describe items as well made. Still, several reviews point to bras with cups that were too large and briefs that felt very tight.
On the travel side, reviewers mention itinerary cuts made at the last minute and missing information about landmarks. On the shopping side, they cite difficulty reaching the company, long waits for customer service, and unclear return instructions. These gaps make shipping and refund issues harder to resolve.
Feedback falls into two clear groups: very positive travel experiences and negative shopping experiences. Better outcomes show up when shipments are correct, on-site staff are helpful, or garments fit as expected. The main problems are orders that never arrive, unreachable customer service, and inconsistent sizing.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Enjoyable tour with a great guide and lovely group.
“Great guide lovely group delightful country”
Tour guide made everyone feel welcome, reflecting the company's mission.
“Making everyone feel welcome as demonstrated by the tour guide”
Amazing Kerala holiday with outstanding guide and perfect itinerary.
“an absolutely amazing holiday to Kerala”
Overall good experience but limited seasonal closures and walking challenges.
“The overall experience was really good.”
Brian provided a very good and positive experience.
“Brian was very good and a good experience”
Amazing cultural experience visiting Christmas markets in Vienna and Bratislava.
“Had an amazing time experiencing a different culture at Christmas time”
Paid-for additional tour was canceled and promised refund hasn't arrived.
“still waiting for the refund”
Brilliant experience but itinerary was intense with limited free time.
“A brilliant and life enhancing experience.”
Had the best time; trip ran like clockwork.
“Had the best time would definitely use again ran like clockwork”
Absolutely fabulous holiday with knowledgeable tour manager and great time.
“Had a fantastic time.”
Wonderful Sri Lanka trip with excellent hotels and exceptional tour manager.
“the star of this trip was our tour manager, Ravi, who was just amazing.”
Local rep Leigh was supportive, helpful, and checked visa paperwork.
“Leigh - our rep in St Lucia was supportive and super helpful.”
Unbelievable Norway tour with Northern Lights and generally top quality arrangements.
“We had an unbelievable tour in Norway and saw the Northern Lights two days in a row.”
Glacier Express journey was shortened and key landmark omitted without clear notice.
“the evening before the historic journey had been reduced by half”
Great escorted tour with good group dynamic, pace, and hotels.
“Great escorted tour.”
Very good tour manager and enjoyable company with good hotel.
“Very good tour manager and good company.”
Marsha was knowledgeable, caring, and made the holiday much more fun.
“Marsha was very knowledgeable, caring & fun.”
Well-organised Switzerland tour with an experienced guide and major attractions visited.
“AN EXCELLENTLY ORGANISED TOUR”
Well organised holiday with excellent food and helpful staff.
“The hotel food was excellent, plenty of drinks, nice, helpful staff.”
Hotel rooms were hot and itinerary omitted key landmark information.
“this wasn't mentioned in the itinerary or on the website.”
New briefs were too tight and difficult to pull up despite weight loss.
“they are very tight.”
I am a plus size girl and I had been looking for a dress to wear during my birthday for months but I couldn't find any in my size until I found Just You Size. They have so many choices, sizes, colors and styles. I ordered a dress from Just You Size in the beginning of October. I was nervous because I didn't know how it would turn out. I took my measurements and sent them in, and the dress arrived to be a perfect fit! It was exactly what I wanted. The color, the quality, everything! They were prompt with responses to my questions and concerns before ordering, so I was able to get exactly what I wanted! Thank you Just You Size for making me feel beautiful on my birthday
Purchased bras were not true to size and returns were costly.
“One too big, one too small, both the same size.”
Received items quickly and everything fit as expected.
“everything fit like I wanted.”
Shipping was delayed and customer service was unresponsive and poor.
“No return labels or instructions for returning so I will eat the loss”
Only one of three bras arrived and customer service was nonexistent.
“I have only received ONE of the THREE bras I ordered and paid for.”
Order cancelled for alleged billing issue and customer service had long waits.
“they had cancelled due to billing issue”
Order delayed over two weeks with no reachable customer service.
“There is NO way to contact customer service!”
Item didn't ship correctly and customer service failed to cancel orders.
“Horrible customer service!”
Received incorrect items twice and had to return them.
“They sent me out the same thing still incorrect!”
New bras' cup sizes were much larger than expected, prompting returns.
“every bra's cup size is HUGE (one size larger)”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Just You Size runs an online store for intimate apparel and related bodywear. It sells items such as bras and briefs, with product pages listing materials and sizing details. Customers order online and receive shipments through standard delivery services. Customer service contacts handle order help, exchanges, and returns.