Customers often say the website is easy to navigate and checkout is simple. Many reviews praise low prices, a wide selection, and fast ordering. Several reviewers mention long shipping times, items that look different from the photos, and inconsistent sizing. Some customers describe helpful support, while others report unresponsive service when handling returns or refunds.
Examples from available reviews (Nov 2021 – Feb 2026).
Online shopping was easy and better than in-store visits.
“Easy shopping...have ALOT of back issues so don't do well going to the stores to look for clothes....”
Long shipping and poor-quality item that didn't match description.
“Long ship time. Item not as pictured and described.”
Order significantly delayed and company gave runaround about delivery.
“Very disappointed with their shipping practices.”
Customer service was amazing and many styles to choose from.
“Your customer service is amazing !”
Several customers mention fast, helpful replies and being offered replacements or refunds. Others say support emails went unanswered and refunds were denied or only partially issued. Reviews show both quick fixes and issues that never get resolved.
Many comments point to low prices, on-trend styles, and a wide range of colors. Some customers mention high shipping or combined return costs that make the deal feel less worthwhile. A few buyers expected advertised discounts that did not show up at checkout.
Many reviewers say the site is easy to browse, order from, and check out on both desktop and mobile. Some shoppers could not find detailed product information or felt the sizing guidance did not line up. Ordering stays simple even when product details are sometimes missing.
Several customers say what arrived did not match the photos or descriptions. They mention low-quality materials, defects, and sizing that varies even across similar items. Other reviews compliment the fashion appeal and say some pieces have acceptable fabric quality.
Many reviews mention long delivery times with few or no shipping updates. Some buyers report missing items without any out-of-stock notice and status updates that are hard to follow. A smaller group says they received timely delivery confirmations and photos.
Many reviewers say they buy again because the site is easy to use and offers lots of choices. At the same time, some customers gave low ratings after late deliveries or receiving poor-quality items. Reviews show clear repeat-buying alongside distinct complaints about service and quality.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Materials were poor quality and one item was still outstanding.
“The material was of poor quality.”
Customer expected a first-time purchaser discount but did not receive it.
“Thought I was supposed to get a first time purchaser...”
Customer still has not received the white blouse ordered.
“I still have not received a white blouse I ordered.”
Customer service did not follow up, preventing exchange.
“Customer service never got back to me after saying they would.”
Return was easy and refund was processed without hassle.
“I returned it with no hassle and they refunded my money.”
Reviewer praised good materials like cotton and linen for European shoppers.
“with very good material such as cutton or linnen.”
One item missing from order with long delivery and no out-of-stock notice.
“Still not received all of my order”
Long delivery and poor quality with inconsistent sizing and defects.
“One sleeve had not been sewn at all.”
Product was misleading and did not meet expectations on arrival.
“Very misled by product on website very disappointed when it arrived not up to my expectations”
High postage deters reviewer from future purchases.
“Not a good one, it will not encourage me to purchase from you in the future.”
Service and delivery were good but product quality was average.
“Your service was excellent but the quality of your goods are average.”
Long-term customer finds sizing info helpful and orders usually fit.
“Easy to order, they usually fit as described.”
Tops received were poor quality and disappointing.
“Not good quality at all”
Sizes are inconsistent and returns are costly and inconvenient.
“the sizes are not consistent”
Reviewer likes products but struggles to find consistent sizing.
“Some fit me and some are too big.”
Return and combined shipping costs made trying the dress too expensive.
“Combined, it cost me about $20.”
Good prices, quality materials, accurate sizing, and timely delivery.
“Prices are wonderful, all quality materials”
Everything was fine aside from slow delivery times.
“time it takes for merchandise to get to me”
Purchase process is easy and customer remains a repeat shopper.
“Fantastic because it's easy.”
This is the worst online company I have ever purchased from I wish I can give a negative 5 star. When I received the items I had ordered they are nothing like the pictures online. I want to return them and what they don't disclose online is that you have to send them back to China on your cost! Otherwise they will just give you a refund of 15% of your cash and keep the items. Such a dishonest company. They said that they had sent the items I ordered. DO NOT BUY FROM THIS COMPANY when there are so many good ones out there with honest pictures of their products and upfront clear return policies.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
JustFashionNow runs an e-commerce site selling women’s clothing and accessories, including dresses, tops, bottoms, outerwear, and seasonal items. Product pages show photos, descriptions, and size charts to help shoppers compare styles. Customers order and pay through the online checkout. The site lists customer support options for order questions, returns, and refunds.