KARA New York
Experiences & Reviews
KARA New York is an online brand name consumers search when evaluating order fulfillment, payment processing, shipping and customer service. People looking for reviews typically want practical information on delivery reliability, refund handling, and responsiveness from the retailer.
Overview & Key Metrics
Our Analysis
Service quality
Single review reports slow order processing, changed payment handling, and unfulfilled orders, indicating fulfillment and refund process problems.
Value for money
No explicit comments on price or product value in the available review; payment flexibility is mentioned but not value judgment.
User experience
Reviewer notes a flexible payment system but describes later disorganized payment processing and delayed confirmation emails.
Product quality
No details on product condition or quality; the reviewer reports not receiving ordered items rather than product defects.
Communication
Reviewer reports unanswered refund requests, ignored emails, and unreturned phone calls, indicating poor responsiveness from support.
Overall experience
Reviewer expresses an overall negative shift in experience, saying the company declined from previously 'excellent' to merely an outlet.
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Camera bag & ipad accessories
"
Kara has moved from being an excellent online outlet to just a mere outlet. I ordered for my daughter's camera bag and some ipad accessories for my son. The payment system was very flexible. I must tell you that the products I bought for 2 month now I have not received. Not so long after that, I placed another order, and to my surprise it took a week to be processed and another week for the confirmation email to be sent. However, it was later processed with a changed and a grossly unorganised method of payment.
When I requested a refund, they went silent. I have sent countless emails but they donโt bother answering.
They donโt answer my calls either. I hope they will read this review and answer me ASAP.
"
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Camera bag & ipad accessories
Kara has moved from being an excellent online outlet to just a mere outlet. I ordered for my daughter's camera bag and some ipad accessories for my son. The payment system was very flexible. I must tell you that the products I bought for 2 month now I have not received. Not so long after that, I placed another order, and to my surprise it took a week to be processed and another week for the confirmation email to be sent. However, it was later processed with a changed and a grossly unorganised method of payment.
When I requested a refund, they went silent. I have sent countless emails but they donโt bother answering.
They donโt answer my calls either. I hope they will read this review and answer me ASAP.
Conclusion
The single available review highlights issues with order fulfilment, payment handling, and unresponsive customer support at KARA New York. The reviewer reports long processing times, a changed/unorganized payment method, and a lack of replies to refund requests and calls. There is no information here about product condition or pricing. Prospective buyers should verify shipping and refund policies, confirm payment and order confirmation before purchase, and retain records of communication.