Reviewer received an unexpected UPS bill and criticizes courier and delivery costs.
“received a bill from ups wanting me to pay another ยฃ52.19 for them to deliver the parcel!!”
Reviews show consistent praise for Kbeadsโ product quality, clear photos and generally reliable fulfillment, with many customers reporting repeat purchases. Multiple reviewers mention helpful, prompt customer service and successful refunds when items were defective or orders needed correction. Fast shipping and reasonable prices are recurring positives, but one detailed complaint flags unexpected courier broker fees and delivery delays. Consumers comparing suppliers should review available shipping options and customs policies before ordering and note that most reviewers recommend Kbeads while checking courier fees for higher-value orders.
Examples from available reviews (Feb 2021 โ Feb 2026).
Reviewer received an unexpected UPS bill and criticizes courier and delivery costs.
“received a bill from ups wanting me to pay another ยฃ52.19 for them to deliver the parcel!!”
Frequent buyer praises communication, customer service, quality, and prices.
“Great communication. Superior customer service.”
A three year customer praises excellent quality, service, and experience.
“The quality is excellent, the value unbeatable”
Customer service responded quickly and issued a full refund same day.
“Customer service were quick to get back to me the next morning”
Most reviewers report responsive, helpful customer service with quick refunds or order corrections; a small number mention curt or unsatisfactory replies.
Many reviewers note competitive prices, discounts and loyalty points with good perceived value; one reviewer reported unexpected extra delivery charges.
Customers describe straightforward online ordering, clear product listings and generally timely delivery; one review highlights a courier delay and extra fees.
Product photos and descriptions are commonly cited as accurate and bead quality is frequently praised; occasional defective items are reported but sometimes refunded.
Reviewers frequently highlight quick replies and clear communication from staff; a single review reports a curt response in a shipping dispute.
Most reviewers recommend Kbeads, report repeat purchases and overall satisfaction; a minority describe a negative courier/customs billing experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) ยท Sitejabber (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Repeat orders; finds quality across budgets and efficient professional processes.
“Customer service is very good and fast.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Kbeads is an online supplier of beads and jewelry-making components serving hobbyists and small-scale makers. The retailer is known for a broad selection of beads and findings, aimed at people assembling necklaces, earrings and other handmade jewelry. Information-seeking shoppers typically look for product photos, pricing, shipping options and customer-support policies when comparing bead suppliers.