Reviews for KBO Bike show a clear split: many owners report solid ride quality, sturdy builds, and satisfactory long-term use (examples include multi-year, 1,000-mile reports and positive handling). However, a number of reviewers describe serious product failures (battery, throttle, brakes) and problematic sizing or shipping damage. Service interactions are inconsistent across reviews: some customers received prompt repairs and expense coverage, while others report slow responses, wrong parts, or delayed refunds. If you consider a KBO Bike, inspect delivered items immediately, confirm warranty and return procedures, and ask about controller/fit details before purchase.
Examples from available reviews (Nov 2021 – Feb 2026).
Two KBO eBikes failed within a year each, showing poor reliability.
“after two failures in two years”
Throttle malfunctioned and help desk failed to provide correct replacement.
“the throttle decides to take off at any time.”
KBO resolved a manufacturing defect and covered repair expenses.
“had KBO cover all the expenses.”
Three years and 1000 miles with no trouble; reviewer highly recommends.
“I have no trouble with this bike whatsoever.”
Reviewers report mixed service experiences: some describe quick, helpful warranty repairs and parts replacements, while others report slow responses or unresolved refund and warranty requests.
Many reviewers feel the bikes offer good value for the price, but a sizable portion highlight poor durability or sizing issues that reduce perceived value.
Riding feedback is generally positive for comfort, handling and battery range, yet some users report controller, fit or safety problems affecting day-to-day use.
Product quality receives mixed scores: many cite sturdy build and long-term reliability, while multiple reviews describe failures (battery, throttle, brakes) and shipping damage.
Communication experiences vary: several customers praise responsive help and clear follow-up, but others describe unanswered help-desk messages and incorrect replacement parts.
Overall impressions are split: numerous customers report long-term satisfaction, while a notable group report serious faults and poor post-sale resolution.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (19) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Replacement keys order was lost and customer service failed to resolve delivery.
“It is now the middle of February and I still don't have my keys.”
Two KBO eBikes failed within a year each, showing poor reliability.
“after two failures in two years”
KBO resolved a manufacturing defect and covered repair expenses.
“had KBO cover all the expenses.”
Brake pads and battery failed early and quality appears poor.
“Avoid this bike at all costs”
Throttle malfunctioned and help desk failed to provide correct replacement.
“the throttle decides to take off at any time.”
Bike returned due to damage but refund delayed pending shipment receipt.
“KBO will not refund me until they receive the box.”
They love their KBO Breeze; bikes are well built and easy to use.
“We love our KBO Breeze”
Sturdy, heavy bike described as built like a tank; buyer would repurchase.
“this thing is built like a tank”
After a delayed delivery, bike performed well with no issues and good value.
“500 miles on the bike now and have not had any issues.”
Despite shipping damage, customer service resolved issues and buyer loves the bike.
“their customer service was spot on”
Compact folds well, but controller's low speed mode is uncomfortably fast.
“Mode 1, low speed is 12 MPH.”
After over a year, owner enjoys a sturdy bike with no maintenance complaints.
“love the Quality and sturdiness of the bike.”
Breeze over two years old with no issues; owner pleased with quality.
“i am very pleased with the quality of the bike.”
Frame is too large for stated fit range, making the bike unusable for the reviewer.
“Frame is like 19 inch.”
Bike is rugged, reliable, easy to assemble, and handles varied terrain well.
“It is rugged, reliable, easy to assemble and maintain.”
KBO provides good value and is easy to deal with according to reviewer.
“KBO is easy to deal with”
Owners love their two KBO bikes and praise responsiveness and functionality.
“KBO was also very responsive with questions”
Three years and 1000 miles with no trouble; reviewer highly recommends.
“I have no trouble with this bike whatsoever.”
Battery died early and customer support's replacement process was slow and error-prone.
“Waited 15 days only to receive the wrong battery.”
I love the KBO Breeze, it's so easy to use, intuitive and feels very natural while riding. I find it to be an excellent eBike for commuting to work. It's super quick to charge, and I can get almost 30 miles out of a single charge. The battery takes about 1 hour to charge. The bike itself is really great for the price. I was very impressed with the overall quality of this bike. I could not believe it at first. It even arrived 90% assembled, sparing me the hassle. I also appreciate the tools and a comprehensive assembly video they sent alongside. I also like the fact that it's lightweight. It's a great choice for people who are looking for a reliable commuter eBike.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
KBO Bike is an electric bicycle brand selling consumer e-bikes online. People researching KBO Bike commonly look for information about ride quality, battery range, build durability, warranty handling, shipping and assembly when comparing e-bike options.