Review content shows a pattern: many buyers report durable, well-fitting accessories and straightforward installations, and several highlight responsive support that ships replacements quickly (for example, damaged mirrors and a travel bag were replaced promptly). Multiple reviewers also praised competitive pricing and satisfactory shipping times. However, a subset of reviews describe problems with order tracking, backorders, lost shipments, or slow/no responses from support, which produced strongly negative impressions for those customers. Consumers considering Kemimoto should weigh commonly reported good product fit and responsive issue resolution against occasional communication or stock-management problems when deciding on larger or time-sensitive purchases.
Examples from available reviews (Dec 2022 – Feb 2026).
High-quality products, reasonable prices, timely delivery, and easy installation.
“their products are top-notch.”
Long delays, lost shipment, and poor resolution frustrated the customer.
“Kemimoto simply stole my money”
Damaged delivery replaced quickly by Kemimoto with no hassle.
“Kemimoto had replacement mirrors in the mail within 2 days.”
Item went out of stock without notification and support was unhelpful.
“nobody bothered to tell me.”
Most reviewers describe responsive, helpful support and quick resolutions for damaged or incorrect items; a minority report poor handling.
Several reviewers cite competitive prices and good value; one reviewer explicitly rejected a small delay-related discount as inadequate.
Some customers praise the website and product pages, but others report slow order updates, a non-responsive chatbot, or unclear video/instruction emphasis.
Many customers report sturdy, well-fitting parts and easy installs; a notable minority describe fit issues, defects, or items arriving damaged.
Frequent reports of timely replies and replacement shipments contrast with several reports of delayed or missing notifications about backorders.
Most reviewers report positive overall experiences and repeat purchases after resolutions; a few describe severe delays or unresolved order problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Received defective glove but customer service quickly sent a working replacement.
“sending me a new pair that works great!”
Received defective glove but customer service quickly sent a working replacement.
“sending me a new pair that works great!”
Part didn't fit but customer service resolved the issue quickly.
“customer service was quick to try and help correct the issue.”
Part didn't fit but customer service resolved the issue quickly.
“customer service was quick to try and help correct the issue.”
Quality product at a good price, arrived quickly and fit perfectly.
“quality product at an unbelievable price.”
Quality product at a good price, arrived quickly and fit perfectly.
“quality product at an unbelievable price.”
Initial shipment was destroyed but Kemimoto quickly replaced it.
“they quickly replaced my order, no problem.”
Initial shipment was destroyed but Kemimoto quickly replaced it.
“they quickly replaced my order, no problem.”
Customer experienced poor returns process, bad service, and late shipping.
“Trouble with returns, poor customer service, product was previously owned by someone else.”
Customer experienced poor returns process, bad service, and late shipping.
“Trouble with returns, poor customer service, product was previously owned by someone else.”
Defective heated jacket was replaced promptly with responsive service.
“they replied to all inquiries in less than 24 hours”
Defective heated jacket was replaced promptly with responsive service.
“they replied to all inquiries in less than 24 hours”
Damaged item replaced quickly with fast, responsive customer service.
“Customer service responded in less then 24hrs and the replacement arrived faster than the original!”
Damaged item replaced quickly with fast, responsive customer service.
“Customer service responded in less then 24hrs and the replacement arrived faster than the original!”
Company replaced broken turn signal free as a warranty replacement.
“Kemimoto treated it like a warranty replacement at no cost to me.”
Company replaced broken turn signal free as a warranty replacement.
“Kemimoto treated it like a warranty replacement at no cost to me.”
Product matched description and works very well; reviewer recommends it.
“Product was as described and works very very well.”
Product matched description and works very well; reviewer recommends it.
“Product was as described and works very very well.”
Great customer service resolved the issue after ordering wrong size.
“Kemimoto has great customer service.”
Great customer service resolved the issue after ordering wrong size.
“Kemimoto has great customer service.”
Repeated tracking delays and unclear responses caused prolonged shipping delay.
“received a response it was "lost”
Order experienced delays and repeated requests for a tracking number.
“The Jacket did finally arrive on January 8th.”
Jacket's three zones and controls provide good warmth and comfort.
“I really like that the jacket has 3 zones and 3 levels.”
Jacket has three zones and levels with warm sleeves and thumb holes.
“I really like that the jacket has 3 zones and 3 levels.”
Repeat customer praises service, prices, and fast delivery.
“they have the best Prices and really FAST delivery”
Repeat customer praises best service, prices, and fast delivery.
“there service is one of the best”
Product matched description, arrived quickly, and fit well after installation.
“Product was exactly how it was described and showed up very quickly.”
Product matched description, arrived quickly, and fit well after installation.
“Product was exactly how it was described”
Reviewer states great parts and customer service.
“Great customer service”
Reviewer states customer service was great.
“Great customer service”
Multiple purchases met expectations and company resolved a small issue.
“Every item has been just as described and great quality.”
Multiple purchases matched descriptions and were good quality; issue was resolved.
“Every item has been just as described and great quality.”
Customer service rep Jabz helped resolve a bad battery issue quickly.
“Jabz, customer service rep helped resolve an issue with a bad battery.”
Customer service rep resolved a bad battery issue and was very helpful.
“Jabz, customer service rep helped resolve an issue with a bad battery.”
Back fenders didn't line up and took almost two months to arrive.
“back fenders dont line up”
Back fenders did not line up and delivery took almost two months.
“the back fenders dont line up”
Company responsive with great customer service and well-packaged, quality bags.
“They are very responsive when contacting them.”
Company was responsive, bags seem superior and packaging was very good.
“They are very responsive when contacting them.”
Company responded immediately and replaced soft door skins.
“Responded immediately when I had issues with my soft doors and they replaced my skins.”
Company responded immediately and replaced soft door skins after issues.
“Responded immediately when I had issues with my soft doors and they replaced my skins.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Kemimoto is an online retailer that sells aftermarket parts and accessories for powersports vehicles (UTVs, ATVs, side-by-sides and similar). Consumers researching Kemimoto commonly look for information about product fit and durability, pricing and shipping, and how the company handles returns and customer support.