Many customers praise KGorge for sturdy materials, weather resistance, and good looks. Several buyers say shipping was fast and installation was simple for standard orders. A recurring issue is incorrect sizing and trouble getting refunds or credits. Some customers call out helpful staff on custom orders, while others say support channels don’t respond.
Examples from available reviews (Jan 2023 – Mar 2026).
Shelia provided exceptional help customizing project; patio now enjoyable in winter.
“Shelia was amazing , she went above and beyond to help customize our project .”
Shade sails are thick, sturdy, well-stitched and excellent quality.
“The shade sails are excellent quality — thick, sturdy, and well stitched. We couldn’t be happier.”
Custom sun shade wrong by over a foot and no support response.
“The one sent was off by over a foot.”
Customer waited months and still hasn't received refund after return.
“I still haven’t gotten my refund.”
Several reviewers say orders shipped on time and arrived as expected. Many others describe items in the wrong size, deliveries sent to the wrong place, and long waits for credits or refunds. Some custom orders went smoothly, but order mistakes come up often.
Many customers describe the products as affordable and a good value for outdoor use. A small number question the value after sizing errors or damage that couldn’t be fixed. Some buyers point to durable materials and competitive prices as clear cost advantages.
Reviewers often mention a good-looking website, large fabric samples, and shade products that are easy to install. Several say they enjoyed their patio space right away after putting items up. Only a few comments mention confusing steps during ordering.
Many reviews praise thick, well-stitched fabrics, waterproof tarps, and clear vinyl that stays transparent. A separate set of reviewers reports fading, sagging, ripping, or parts that feel cheaply made. Accounts include both long-lasting performance and early failures, depending on the item and how it’s used.
Some customers say support responds quickly and mention staff by name who helped fix custom-measurement issues. A strong negative theme includes calls that aren’t returned, phone numbers that don’t work, returns that are refused, and disputes left unresolved. A few reviewers mention helpful chat or email exchanges, but those appear less often than complaints about not being able to reach anyone.
Many 5-star reviews highlight satisfaction with the products, ease of use, and repeat purchases. At the same time, many 1-star reviews focus on sizing problems and refund issues. Overall, product praise sits alongside frequent frustration with service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Product is waterproof and color remained after a year of sun.
“Great product! Waterproof and color hasn’t faded that much after a year of California sun.”
Waiting weeks for a credit while packages were being examined.
“I have been waiting for a credit to my credit card for what seems like weeks.”
Phone number doesn't work and orders shipped from China despite claims.
“Phone number doesn't work so I did an online chat to find out where my "rush" order was.”
Order delivered promptly, correct, and quality met expectations.
“The order was promptly delivered, the was correct, and quality is what I expected.”
Curtains measured perfectly and are fantastic; durability to be seen.
“These curtains are fantastic. They were measured perfectly. Now I will see how long they last.”
Order showed delivered to wrong city/state and company unresponsive.
“My order was delivered to the wrong city/state.”
Paid for expedited shipping; poor communication and difficulty obtaining returns.
“No working phone number.”
Products are cheaply made and company refused refund after mistakes.
“All of this companies products are from China and Cheaply made and after they messed up my order they refuse to give me a refund!”
Rug is very soft, velvety, comfortable and machine-washable.
“This rug is incredibly soft! The texture is velvety and I love the pattern of the modern gray.”
Rug looks great, feels high quality, and everyone approves.
“It looks great and I was pleasantly surprised at how soft and comfortable it is.”
Rug stays in place, feels soft, and color matches decor.
“The rug stays in place on my tile floor”
Soft, absorbent rug that cleans well and keeps its color.
“This rug is very soft and absorbent, perfect for when you get out of the shower.”
Made-to-order curtains with excellent materials, workmanship, and fast delivery.
“The material choices are outstanding and the workmanship fantastic.”
Shade sail provides shade, pest protection, and was easy to install.
“We really love our Shade Sail for the patio.”
Durable product provides shade and withstands strong winds.
“it also holds up to tornado alley winds.”
Well-made shade sail that endures strong mountain winds.
“Great product that is very well made.”
Provides sun protection, easy to hang, true to size, durable.
“Easy to hang and true to size.”
Affordable, durable patio shade that withstands sun and storms.
“This is an awesome shade at a great price.”
Received wrong-sized sun sail and got no helpful customer service.
“Ordered a sun sail 12X14 and got 11X13.”
Sun shade expanded outdoor living, blocked sun, and kept house cooler.
“This sun shade has helped to create extra outdoor living space for us to enjoy.”
I recently purchased curtains from Kgorge and I must say, it was a delightful experience. The website is user-friendly and it was easy for me to browse through their collection of outdoor, blackout, and velvet curtains.
What stood out to me was the quality of the products they offer. I bought a set of blackout curtains and they have exceeded my expectations in terms of blocking out light and sound from outside. Not to mention, they look elegant in my living room.
The shipping process was also smooth as their team kept me updated on the status of my order throughout its journey until delivery.
Overall, I am very pleased with my purchase at Kgorge and highly recommend them for anyone looking to buy curtains online. Their top-quality products will not disappoint!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
KGorge sells outdoor living and shade products for homes and businesses. Its range includes shade sails, patio curtains, clear vinyl tarps, and indoor rugs. The company offers made-to-measure options and fabric swatches to help customers choose colors and textures. Orders go through an online store with listed sizes, materials, and shipping details. KGorge also shares product specs and measurement guides to help with custom orders.