Alexander McQueen - I purchased the Alexander McQueen from KicksCrew and the quality was amazing, and they look authentic. The shoes came in the original box, everything looks good. Only reason for only a 4-star review is that the sizing was small and to change the size through KicksCrew I had to pay another fee. I felt disappointed, but since I know the shoe stretchers can damage the quality of the shoes and the way they were expensive, I had to do as they say. In my opinion, if you’re buying a pair of McQueens from this site, make sure you pick at least half a size or you’ll cough up some extra fee to get an exchange even though the sizing discrepancy isn’t your fault.
KicksCrew
Reviews & Experiences
Reviews show clear patterns: many customers report receiving authentic, well-presented items and fast deliveries, but a notable portion encounter high import duties and unexpected fees. Several buyers experienced slow or unhelpful customer support, especially around returns, exchanges and defects. Before ordering, check size guidance, the seller’s exchange/return fees, and your country’s customs and VAT rules to estimate total landed cost. If you rely on quick resolution for lost or incorrect orders, consider payment protections or verifying seller shipping timelines in advance.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Nov 2021 – Oct 2025).
Ordered from this website paid full price for training shoes plus delivery The trouble is you then have to pay 16% duty on the purchase price Then ano...
disappointed - I ordered this product (Order [KS1977663]) and received a pair with a clear defect. When I contacted customer service, they refused to acknowledge the...
quick, and flawless. - Very efficient, and shoes...
What reviewers often mention
Service quality
Several reviewers report poor support for exchanges and returns: slow replies, refusal to accept defects, and extra fees for size changes.
Value for money
Multiple customers report unexpectedly high import duties, VAT and added fees that significantly increase total cost; a minority highlight good product prices.
User experience
Users cite a solid product selection and generally trustworthy listings; some mention limited transparency on product origin and sizing guidance.
Product quality
Many buyers describe authentic-looking, well-conditioned items on arrival; a smaller share report defects or items that feel inauthentic.
Communication
Shipping and delivery reports are mixed: numerous fast, on-time deliveries versus several accounts of delays, stuck packages or rude couriers.
Overall experience
Overall impressions are split: many customers praise quick delivery and satisfactory products, while others highlight duties, shipping issues or unresolved support cases.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (2) · Quotes shortened · As of: October 2025
Delivery is so rude and VAT is so expensive import duty is 30% i was shock i was pay after bought 37% a...
Shoes are the perfect color and size. - Shoes are the perf...
Ordered from this website paid full price for training shoes plus delivery The trouble is you then have to pay 16% duty on the purchase price Then ano...
Terrible experience, they take long to reply, take long to ship and are not helpful at all, they said my order would ship within 7-10 business days, t...
Product doesnt feel like a real one - Product doesnt fe...
I love it my shoes. That’s de...
Great selection and prompt delivery - Great selection a...
I did not get the product I ordered and there’s no custome...
Order still hasn’t arrived!! - Ordered two pairs of shoes 3 weeks ago and shoes have been stuck in Jamaica NY with no movement. Reached out to customer support for more answers or t...
Love my kicks. - ...
Nike air max plus - My boy happy with his trainer's recei...
Package arrived on time. Love the sneakers. I probably...
Great shoesshoes - ...
great product, great price - great product quality… got my crazy picky child’s *favorite* hoodie here. and she has like 40 hoodies honestly so that’s saying a LOT. so worth the sh...
Fast delivery, receive...
The shoes I ordered arrived quickly and…
quick, and flawless. - Very efficient, and shoes...
disappointed - I ordered this product (Order [KS1977663]) and received a pair with a clear defect. When I contacted customer service, they refused to acknowledge the...
👌👌👌👌🙏🙏🙏🙏🙏🙏🙏🙏 - ...
Its sometimes difficult to trust online sites when making purchases especially ones without a store. Kicks crew is NOT one of them. Totally trusted an...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About KicksCrew
KicksCrew is an online retailer and reseller focused on sneakers and streetwear, offering brand-name and limited-edition footwear through its website. The platform lists products for international customers and arranges shipping and returns online. Prospective buyers should review shipping, returns, exchange fees, and customs policies before purchasing.