Reviews Analyzed
6
We Collect & Analyze Reviews
Kind Juice
Experiences & Reviews
Kind Juice is a retailer of flavored e-liquids (vape juice) sold to consumers online. People researching the brand commonly check flavor variety, ingredient transparency, shipping and return policies, and customer support responsiveness. When reading reviews, look for details about batch consistency, refund or guarantee handling, and shipping timelines to evaluate reliability.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
19d
Overall Rating
3.0
Our Analysis
🎯
Service quality
Customers report both fast shipping and staff who resolved issues, and equally strong complaints about unprofessional or unhelpful customer service.
Share of mentions
Mixed
22%
💰
Value for money
Multiple reviewers say prices are higher than alternatives and that product performance did not justify the cost for them.
Share of mentions
Weak
11%
⚡
User experience
Site navigation and ordering were described as easy by a few reviewers, but sample size is small to generalize confidently.
Share of mentions
Mixed
7%
🔧
Product quality
Several customers reported bad batches, overly sweet or viscous liquid, and breathing irritation; a minority praised flavor quality.
Share of mentions
Weak
22%
📞
Communication
There are repeated reports of unanswered emails, accusatory replies from support, and difficulty obtaining return shipping assistance.
Share of mentions
Weak
15%
⭐
Overall experience
Overall impressions lean negative for many reviewers due to product or support issues, though some customers reported positive transactions.
Share of mentions
Weak
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 6 verified reviews (December 2021 – October 2025).
Vape Juice
"Kind Juice is so pricey for nothing, yet their vape juice isn't even that good. Their vape juice is unoriginal and overpriced, which is a complete waste of money. The customer service is a complete joke. They are so unprofessional and they don't seem to care about their customers at all. I just regret spending so much money on such low-quality vape juice.
To sum up, Kind Juice has no quality control or customer service. If you want to spend all your money on a good vape, don't bother with this company. They are only interested in getting as much money from you as possible and they simply don't provide you with the best vape juice on the market.
"
Talia Hanson
Collected.reviews
Dec 01, 2021
Featured for: price, product, service complaints
Love this company they went out of…
"Love this company they went out of their way to fix an issue I had that was not even their fault. Shippi..."
Jacobs
Trustpilot
Oct 01, 2025
Featured for: positive: issue resolved, fast shipping
Accused me of being a scammer because I don't feel I should pay postage 3 xs
"I ordered after reading an article online about them .The flavor Pirate's Gold sounded delicious unfortunately instead of being like banana bread with..."
Cag
Trustpilot
Oct 01, 2025
Featured for: detailed returns and communication dispute
Nopity nopity nopity no
"I wish there was a star for "between 2 and 3". But since there is not, and I don't find this average, my review stays at 2 stars. Initially when you o..."
Sarah
Trustpilot
Oct 01, 2025
Featured for: site ease, price note, health concern
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 6 reviews
All Customer Reviews
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jacobs
trustpilot.com
Oct 01, 2025
Love this company they went out of…
Love this company they went out of their way to fix an issue I had that was not even their fault. Shippi...
R
R D
trustpilot.com
Oct 01, 2025
Smelled Rancid
My first order from them was good, The second order was awful. What was supposed to be vanilla smelled rancid and absolutely nothing like vanilla. I f...
C
Cag
trustpilot.com
Oct 01, 2025
Accused me of being a scammer because I don't feel I should pay postage 3 xs
I ordered after reading an article online about them .The flavor Pirate's Gold sounded delicious unfortunately instead of being like banana bread with...
S
Sarah
trustpilot.com
Oct 01, 2025
Nopity nopity nopity no
I wish there was a star for "between 2 and 3". But since there is not, and I don't find this average, my review stays at 2 stars. Initially when you o...
E
EVAN JONES
trustpilot.com
Oct 01, 2025
Would order again
Awaiting first order. Site is easy to use. If the product is what is says, should be awesome. I'll update when I receive my order. received order as p...
T
Talia Hanson
Collected.reviews
Dec 01, 2021
Vape Juice
Kind Juice is so pricey for nothing, yet their vape juice isn't even that good. Their vape juice is unoriginal and overpriced, which is a complete waste of money. The customer service is a complete joke. They are so unprofessional and they don't seem to care about their customers at all. I just regret spending so much money on such low-quality vape juice.
To sum up, Kind Juice has no quality control or customer service. If you want to spend all your money on a good vape, don't bother with this company. They are only interested in getting as much money from you as possible and they simply don't provide you with the best vape juice on the market.
Conclusion
Reviews show inconsistent experiences with Kind Juice. Several reviewers report poor product consistency (rancid or overly sugary/viscous batches) and health-related concerns after use, while a minority praise flavors and timely shipping. Customer support and communication appear variable: some customers received helpful resolutions or refunds, others reported unanswered emails or aggressive replies and difficulty with return shipping. Many reviewers also mention higher-than-expected prices compared with alternatives. If you consider ordering, check the company’s guarantee and return policy, start with a small purchase, and document communications in case you need a refund or replacement.