Some customers praise fast shipping and flavors they find acceptable. Many others report poor quality, mentioning rancid smells, excessive sweetness, and what they see as low craftsmanship. Several reviewers describe customer service as combative or unresponsive. Overall, opinions split sharply between very satisfied buyers and strong complaints.
Examples from available reviews (Dec 2021 – Mar 2026).
Company resolved an issue; shipping was fast and flavor good.
“Shipping was super fast and the juice flavor was on point!”
Second order smelled rancid and customer service did not respond.
“What was supposed to be vanilla smelled rancid”
Customer service accused reviewer of scamming and return shipping was refused.
“accused me of trying to run a scam.”
Reviewer found the vape juice low-quality, overpriced, and customer service unprofessional.
“I just regret spending so much money on such low-quality vape juice.”
Several reviewers mention fast shipping, and at least one says an order issue was resolved. Others describe unanswered complaints, refusal to cover return shipping, or support staff who handled the situation with accusations. The feedback points to quick delivery but uneven help after purchase.
Some buyers say the juice met expectations and they would order again. Many comments describe it as low quality or overpriced and say they regret the purchase. Among unhappy reviewers, value is viewed mostly negatively.
A few reviews describe ordering and checkout as easy. Several users report unpleasant use, including a rancid odor and a very sugary feel that led to coughing. Experiences range from straightforward buying to health-related concerns during use.
Most quality feedback is negative, with complaints about a rancid smell, heavy thickness, and an overly sweet mix. Some customers still report flavors and performance they consider satisfactory. A portion of complaints raises health and safety concerns.
Customers report both quick, helpful replies and hostile responses from support. Complaints include no replies and claims they were accused of fraud. Most communication issues come up around returns and handling disputes.
Reviews show a clear divide between very positive and very negative experiences. Positive comments highlight fast shipping and acceptable flavors. Negative reviews focus on product problems, poor value, and unsettling exchanges with customer service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company resolved an issue; shipping was fast and flavor good.
“Shipping was super fast and the juice flavor was on point!”
Second order smelled rancid and customer service did not respond.
“What was supposed to be vanilla smelled rancid”
Customer service accused reviewer of scamming and return shipping was refused.
“accused me of trying to run a scam.”
Juice was overly sugary, viscous, and caused coughing and lung concerns.
“it's unbelievably sugary”
Transaction went smoothly and reviewer would order again despite flavor.
“I would order again.”
Kind Juice is so pricey for nothing, yet their vape juice isn't even that good. Their vape juice is unoriginal and overpriced, which is a complete waste of money. The customer service is a complete joke. They are so unprofessional and they don't seem to care about their customers at all. I just regret spending so much money on such low-quality vape juice.
To sum up, Kind Juice has no quality control or customer service. If you want to spend all your money on a good vape, don't bother with this company. They are only interested in getting as much money from you as possible and they simply don't provide you with the best vape juice on the market.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Kind Juice makes and sells e-liquid (vape juice) for electronic cigarettes and vape devices. It offers multiple flavors and several nicotine strength options. Customers can buy through the online store and retail channels. Product pages usually show SKU details, flavor notes, and nicotine concentration so shoppers can compare options.