Reviews Analyzed
3
We Collect & Analyze Reviews
Kirna Zabête
Experiences & Reviews
Kirna Zabête is a fashion retailer referenced in these customer reviews. Shoppers researching the brand typically look for information about sizing, returns, delivery times, and customer service. This summary aggregates reviewer comments to help potential buyers evaluate those practical considerations.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
19d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Some reviewers describe helpful, attentive staff and sizing assistance; another reviewer reports a rushed, unfriendly phone interaction and no follow-up.
Share of mentions
Mixed
17%
💰
Value for money
One reviewer questioned price competitiveness and said they would return only if prices are better; others did not comment on pricing.
Share of mentions
Mixed
8%
⚡
User experience
Customers note easy browsing, ordering and returns plus quick delivery; one reviewer called shipping speed 'normal' without enthusiasm.
Share of mentions
Mixed
17%
🔧
Product quality
Several buyers reported items fitting well and being satisfactory; one called the merchandise 'fine' and not particularly special.
Share of mentions
Mixed
17%
📞
Communication
In-person or staff communication was praised by a reviewer, while another reported a curt phone conversation and lack of promised follow-up.
Share of mentions
Mixed
17%
⭐
Overall experience
Overall impressions are mixed: two reviewers gave positive overall feedback, one described the experience as merely 'okay' with service concerns.
Share of mentions
Mixed
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (November 2021 – October 2025).
Off shoulder Mini Dress & shoulder bag
"My daughter ordered her shoulder bag and dress here and was so happy with the selection of dresses for her to choose from. The staff was very helpful in assisting us in making sure she ordered the right size dress perfect for her body type. We received the dress very quickly and it was a perfect fit! I really like the way the store has been set up. It's easy to find what you're looking for and it's so easy to order and return things. Thanks so much for making this a special event in my daughter's life to remember. It was a pleasure working with you."
Dina Banks
Collected.reviews
Nov 17, 2021
Featured for: Positive in-store help example
Meh, it was okay
"I was skeptical to this website, and I called before I actual made my purchase. The lady who answered the phone call was rush and unfriendly. She made..."
JW
Trustpilot
Oct 01, 2025
Featured for: Mentions shipping and merchandise quality
Everything is great and I will…
"Everything is great and I wi..."
Grace evans
Trustpilot
Oct 01, 2025
Featured for: Short positive overall endorsement
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
JW
trustpilot.com
Oct 01, 2025
Meh, it was okay
I was skeptical to this website, and I called before I actual made my purchase. The lady who answered the phone call was rush and unfriendly. She made...
G
Grace evans
trustpilot.com
Oct 01, 2025
Everything is great and I will…
Everything is great and I wi...
D
Dina Banks
Collected.reviews
Nov 17, 2021
Off shoulder Mini Dress & shoulder bag
My daughter ordered her shoulder bag and dress here and was so happy with the selection of dresses for her to choose from. The staff was very helpful in assisting us in making sure she ordered the right size dress perfect for her body type. We received the dress very quickly and it was a perfect fit! I really like the way the store has been set up. It's easy to find what you're looking for and it's so easy to order and return things. Thanks so much for making this a special event in my daughter's life to remember. It was a pleasure working with you.
Conclusion
Customer feedback for Kirna Zabête in these reviews is mixed. One reviewer praised helpful staff, fast delivery, easy ordering/returns, and a good fit, showing strengths in in-store assistance and product fit. Another reviewer described a rushed, unfriendly phone experience, lack of follow-up, and conditional willingness to repurchase based on price. A brief third review gave an overall positive recommendation. Prospective buyers should confirm sizing and return details, compare prices, and consider contacting support in writing if phone responsiveness matters.