Reviews indicate consistent strengths in fast shipping, proactive order checks and helpful phone or email communication for many buyers. Several customers note good pricing and the ability to source hard-to-find models, and multiple reviewers describe quick, accurate deliveries. However, a subset of reviewers report problems with returns, refunds or rejected return claims for damaged items. If you consider purchasing, review the store’s return and refund policy, document item condition on arrival, and confirm shipping and customs expectations before ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Purchased at a much lower price and received fast free shipping.
“it took less than 4 days to hit my mail box”
Company failed to refund and did not respond to emails.
“NO SIGN of a refund.”
Product arrived with noticeable wear and return was denied.
“the sandblast came with noticeable wear when I got it.”
Helpful staff confirmed details and delivered a very good buying experience.
“customer service is next level.”
Most reviewers describe helpful, polite staff and attentive service, though a minority report denied returns or perceived unfair treatment.
Several customers highlight competitive pricing and deep discounts; a few complain about discount tactics or pricing transparency.
Buyers report straightforward ordering and assistance with address issues or purchase restrictions, enabling purchases of hard-to-find models.
Many items arrive as expected and in good condition, but some customers received worn or defective pieces and faced return denials.
Frequent praise for prompt emails, proactive calls and order updates contrasts with complaints about unreturned emails and slow responses.
Most reviews describe positive ordering and delivery experiences, while a noticeable minority report issues with refunds, returns or pricing disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (12) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company failed to refund and did not respond to emails.
“NO SIGN of a refund.”
Reviewer stopped buying because discounts were misleading and noncompetitive.
“Their pricing tactics are manipulative at best.”
Product arrived with noticeable wear and return was denied.
“the sandblast came with noticeable wear when I got it.”
Purchased at a much lower price and received fast free shipping.
“it took less than 4 days to hit my mail box”
Staff assisted pre-release purchase and offered free express shipping.
“they let me get a knife before the drop time”
Company had excellent email communication and very fast delivery.
“Excellent communication through email and VERY fast delivery.”
Great pricing and fast shipping enabled purchase of a hard-to-find item.
“Pricing was great and shipping was incredibly fast!”
Company refused to accept defective returns and staff were rude.
“This company does not back up their return policy for defective items”
Company corrected a shipping address error and maintained constant contact.
“They did everything they could to fix the situation for me.”
Staff were friendly, knowledgeable, and treated the reviewer like family.
“you get this sense of family”
Helpful staff confirmed details and delivered a very good buying experience.
“customer service is next level.”
Order handled quickly with good email communication and reliable service.
“kept me well informed with good email comms”
I think your company is the best, especially when it comes to customer service. Knives Ship Free hasn't got a bad reputation though it's not as popular as others. One of Spyderco's best knives, the Manbug features a flat-ground Wharncliffe style blade. The FRN handle has a black molded crosshatch texture, and is set on a full flat-ground drop-point blade of VG-10 stainless steel. It also has Spyderco's non-locking, ambidextrous tip-up pocket clip.Besides, the products that they offer have fair prices and there are lots of options. I got exactly what I paid for and they didn't try to scam me or my money. Their staff is nice, polite and friendly. They never let me down and always provide good service so it's all good in my book.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Knives Ship Free is an online retailer specializing in knives and related accessories. Consumers visit the site to compare brand availability, pricing and shipping options for production and collectible knives. When researching this seller, shoppers commonly review inventory, delivery speed, return policies and customer support.