Reviews Analyzed
2
We Collect & Analyze Reviews
LA Wig Company
Experiences & Reviews
LA Wig Company is an online retailer offering wigs and hairpieces, including lace-front styles. The business operates an e-commerce website where customers can browse product listings and promotional deals, place orders, and receive shipped packages. Consumers searching reviews typically look for information about customer service, shipping reliability, returns, and product quality before purchasing.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
23d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Reviewers report responsive, problem-solving customer service; staff handled order mistakes and followed up to deliver the correct items and resolve issues.
Share of mentions
Strong
22%
💰
Value for money
Customers mention competitive prices and frequent deals on the site, describing a large selection and advertised discounts that influenced repeat purchases.
Share of mentions
Strong
22%
⚡
User experience
One review notes the website is easy to navigate, which supports repeat purchasing and finding advertised deals quickly on the e-commerce site.
Share of mentions
Strong
11%
🔧
Product quality
The provided reviews do not assess hair construction, longevity, or fit; there is no direct information about product durability or material quality.
Share of mentions
Mixed
0%
📞
Communication
Both reviews highlight quick email responses and timely communication, including a named staff member who personally addressed shipment errors.
Share of mentions
Strong
22%
⭐
Overall experience
Overall impressions in the reviews are positive: customers cite resolved order issues, prompt delivery, and repeat purchases based on their experiences.
Share of mentions
Strong
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (December 2021 – October 2025).
Natural Lace Front Wig
"LA Wig Company is a great company to do business with. Large vape selection at competitive prices. Customer service is top-notch. Responsive to e-mails and will work with you to resolve problems, instead of blowing you off. I was sent the wrong item. Twice! A quick e-mail and Gabby was on the case. Turned out to be some kind of warehouse problem and I finally got the right item. Great shipping and prompt delivery too. So far, I am happy with this company and have let all my friends know about it so that they can do business with you. A perfect experience."
Stacey
Collected.reviews
Dec 12, 2021
Featured for: Names staff (Gabby) resolving problem
Repeat Customer - Excellent Service
"I found this company online about 6 months ago and have been using them constantly since then. The website is easy to navigate, there are always good..."
Liz
Trustpilot
Oct 01, 2025
Featured for: Describes repeat purchasing and deals
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
L
Liz
trustpilot.com
Oct 01, 2025
Repeat Customer - Excellent Service
I found this company online about 6 months ago and have been using them constantly since then. The website is easy to navigate, there are always good...
S
Stacey
Collected.reviews
Dec 12, 2021
Natural Lace Front Wig
LA Wig Company is a great company to do business with. Large vape selection at competitive prices. Customer service is top-notch. Responsive to e-mails and will work with you to resolve problems, instead of blowing you off. I was sent the wrong item. Twice! A quick e-mail and Gabby was on the case. Turned out to be some kind of warehouse problem and I finally got the right item. Great shipping and prompt delivery too. So far, I am happy with this company and have let all my friends know about it so that they can do business with you. A perfect experience.
Conclusion
Reviews emphasize responsive customer support and timely communication; one reviewer names an employee who resolved a shipping error. Customers also note competitive pricing and site promotions, and another reviewer highlights an easy-to-navigate website that supports repeat purchases. There is praise for prompt shipping and delivery in the available reviews. However, the reviews do not provide specific information about wig construction, hair quality, or long-term durability—buyers seeking that detail should request product samples, material specs, or return policy details before purchasing.