LaBante London
Reviews & Experiences
We've collected and analyzed customer feedback for LaBante London to provide you with unbiased insights.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Jan 2023 – Feb 2026).
What reviewers often mention
All Reviews
For each review, the core experience based on original source reviews.
All Reviews
Sources: Trustpilot (8) · Quotes shortened · As of: February 2026
Bag materials peeled and clasps broke; company failed to replace straps.
“the material on one of the straps started peeling off and looking tatty”
Customer service was helpful, responsive, and facilitated an easy return.
“They made the whole process easy.”
Bag lining started tearing and customer service email bounced.
“the lining is tearing away and fraying at the seams”
Bag leather chipped and broke despite light use and careful storage.
“the leather is breaking and chipping off”
Beautiful products and fast, accessible customer service from an ethical company.
“Customer service were incredibly helpful.”
Reviewer accuses company of using AI art and banning critics on Instagram.
“a company that uses AI art”
Bag arrived missing shoulder strap and customer service portal is unresponsive.
“The only problem is it's missing a shoulder strap as advertised.”
Reviewer complains they keep receiving marketing emails despite unsubscribing.
“Never subscribed to their email”
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About LaBante London
We've collected and analyzed customer feedback for LaBante London to provide you with unbiased insights.