Customer feedback for Larroude shows recurring operational issues buyers should consider before purchasing. Multiple reviews report long pre-order and shipping delays, frequent lack of tracking or shipping confirmations, and difficulties obtaining refunds. Product feedback is mixed: some buyers praise fit and materials, while others report damaged items, poor construction, or soles failing after few wears. Communication and customer support responsiveness are commonly cited as problems; several reviewers describe unanswered emails and phone calls. If you plan to buy, check the product return and refund policy carefully, monitor tracking closely, and consider payment methods with dispute protections.
Examples from available reviews (Nov 2022 – Feb 2026).
Smooth shopping, fast free shipping, and comfortable high-quality shoes.
“I couldn't be more satisfied!”
Shoes matched photos and fit well but shipping took much longer.
“Whew - that's just too long!”
Unable to apply store credit due to website errors and unresponsive support.
“Sorry, your giftcard can't be applied now that your order has been fulfilled.”
Order never arrived and company refused refund until bank dispute.
“my order never came”
Reviews most often cite long shipping delays, late pre-orders, and refund/return processing problems; a small number report timely delivery.
Several customers describe items as overpriced relative to materials and durability, citing cheap-feeling construction and poor longevity.
Some reviewers praise site navigation and images, while others report checkout issues, gift-card failures, and inconsistent shipping information.
Customer reports are mixed: a few note comfortable, well-made shoes, but many describe damaged items, poor materials, and soles detaching.
Frequent reports of unresponsive customer service across email, phone and messaging; a minority report timely or helpful replies.
Overall impressions skew negative: many customers report unresolved orders, delayed shipments, refund problems and product issues, few positives.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently purchased a pair of shoes from Larroudé and I couldn't be more satisfied! The website was easy to navigate with clear pictures and descriptions of each product. Shipping was free and my order arrived in just a few days.
The quality of the shoes is outstanding, they are comfortable and stylish, which makes them perfect for any occasion. Another great aspect of Larroudé is the variety they offer, not only with their shoe collection but also their handbags and jeans.
Larroudé's dedication to customer satisfaction is evident in their hassle-free returns policy. They make it easy to return products if necessary, though I doubt you’ll want to part with your purchase!
Overall, my experience with Larroudé has been exceptional. From browsing the website to receiving my order - everything went smoothly. I will definitely be purchasing from them again in the future.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Larroude is an online fashion brand focused on women’s footwear and accessories, selling primarily through its e-commerce store. Shoppers researching Larroude commonly look for product durability, shipping and return policies, and customer support responsiveness.