This analysis is based on a single customer review. That reviewer reported an easy online purchase, affordable pricing, available personalization, fast shipping, and strong short-term product durability backed by a lifetime warranty. They also described helpful customer service and an efficient ordering process. Because the dataset is limited to one account, prospective buyers should consult additional reviews and verify warranty and return details before making a purchase.
Examples from available reviews (Mar 2020 – Feb 2026).
Bought a tungsten ring and was pleased with its quality.
“I was impressed by the quality and craftsmanship of the piece.”
Single reviewer praised customer service and efficient fulfillment, describing personal assistance as helpful but evidence is limited to one account.
Reviewer described pricing as affordable and said the product fit their budget, noting perceived value versus similar online options.
The online store was reported as easy to navigate with an efficient ordering process and available personalization (engraving).
Customer reported good craftsmanship and short-term durability (no scratches after weeks) and referenced a lifetime warranty for peace of mind.
Review mentioned fast, efficient shipping but did not provide details about messages, responsiveness, or customer notifications.
The single reviewer said their purchase exceeded expectations, citing price, product, delivery, and service in a broadly positive account.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Paid for two day shipping but delivery took a week and no refund.
“paid for 2 day shipping, took a week.”
Requested size 14 but company sent size 11.5 and wrong exchange.
“I was requesting a size 14 but was sent 11.5.”
Ring sent for resizing was not returned and company stopped communicating.
“They no longer answer my phone calls, emails, chats, anything...”
I recently purchased a tungsten ring from Larson Jewelers, and I am extremely satisfied with my experience. First of all, the website was easy to navigate and had a wide selection of products that fit my budget. The best part was the personalized engraving option which allowed me to add a special touch to my purchase.
The shipping was fast and efficient, and I received my ring within just a few days of placing the order. Upon opening the box, I was impressed by the quality and craftsmanship of the piece. It has been several weeks since I've started wearing it daily and so far there have been no scratches or signs wear-and-tear.
What really stood out to me though is their lifetime warranty for their product; this shows confidence in their own work while also providing peace-of-mind for customers like myself. Lastly, when looking elsewhere online trying to find similar rings at discounted prices - they really do break industry barriers on base pricing.
Overall, Larson Jewelers exceeded my expectations in every aspect – price range affordability, ordering process ease-of-use/efficiency & speediness once an order had been placed -- outstanding customer service personally speaking!
Replaced wife's lost wedding ring with a great experience.
“Great experience in replacing my wife's lost wedding ring.”
Ring inlay repeatedly breaks and company refuses refund or proper help.
“Inlay falls out, cracks and chips so easily (dinosaur bone).”
Tungsten ring scratched easily despite advertised scratch resistance.
“it had quite a few scratches.”
Order processed and exchanged quickly, arriving before the wedding.
“received the new order all before my wedding took place!”
Ordered ring arrived quickly and exchange for smaller size was smooth.
“The whole process was very smooth, I'm very satisfied with the ring.”
Pleasant in-store visit with quick engraving and friendly staff.
“Had them engraved while we waited.”
Happy with ring but received it back in a dime bag without box.
“only to receive it back in a dime bag.”
Company promptly sent a replacement after the ring chipped.
“They sent me a replacement no questions asked just like the original.”
Order met expectations and was finished, shipped, and received quickly.
“They were quick to finish it, ship it and for me to receive it”
Comfortable band with a beautiful, unique wood inlay loved by wearer.
“The wood inlay on the black metal is just beautiful & so unique.”
Order canceled two days before wedding without updates or notice.
“They didn't update me on anything just cancelled my order today and my wedding is in 2 days.”
Engraved wedding ring processed immediately and arrived within a few days.
“The ring and engraving are beautiful.”
Great customer service, easy to work with and large ring selection.
“Great customer service, real easy to work with.”
Needed an exchange but the company was unresponsive to contact attempts.
“no one answers the phone, email or the text option they have.”
Customer service helped swap sizes swiftly and shipping was super fast.
“Shipping was super fast too.”
Ring had great quality and was priced much better than stores.
“Ring was great quality. Excellent price.”
Great experience with very helpful staff.
“All of them were really helpful!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Larson Jewelers is a jewelry retailer that sells rings and related jewelry through an online storefront. People searching reviews typically look for information about product quality, pricing, customization options, shipping and warranty terms. This summary is intended to help consumers evaluate reported experiences and to identify areas to verify before purchase.