Reviews show a split between customers who report comfortable, supportive mattresses and those who report significant problems with product construction, incorrect dimensions, or misrepresented materials. Multiple reviewers describe poor customer responses or unresolved refund and replacement issues; others note helpful phone support. Several reviews specifically flag inconsistent website product specifications and unpublished or unaddressed questions. If you consider buying, inspect product details, ask for written material/spec confirmation, and confirm return and refund policies before purchase. Checking independent third-party reviews and asking direct questions about materials and sizing can reduce the risk of surprises.
Examples from available reviews (Apr 2022 – Feb 2026).
Natural latex mattress provided excellent comfort, support, and eco-friendly materials.
“The mattress itself has exceeded my expectations in terms of comfort and support.”
Friendly, efficient service; order took a couple weeks to ship.
“Surface was efficient and friendly”
Received wrong, poorly made mattress and never received promised credit.
“I received a poorly made product with the incorrect height.”
Website lists inconsistent mattress specifications and company didn't respond.
“never got a response, nor was my question posted.”
Some customers praise efficient, friendly staff and phone support, but several report unresolved refunds, poor replacements, and rude or unhelpful responses.
One reviewer noted affordability paired with quality; most reviews do not clearly address price or long-term value.
Reports conflict: one customer found the website easy to navigate, while others flagged inconsistent product specs and unanswered website questions.
Multiple reviewers describe poor pillow or mattress construction, incorrect dimensions, and material misrepresentation; a minority report comfortable, supportive mattresses.
Some reviewers received responsive, phone-based help; several others report no reply to inquiries, ignored posts, or dismissive customer responses.
Overall experiences vary widely: satisfied buyers report comfort and support, while many report dissatisfaction due to product issues and unresolved customer service problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Hybrid mattress lacked latex, felt coils, and failed on adjustable bed.
“The only “latex” on this mattress is the cover.”
Friendly, efficient service; order took a couple weeks to ship.
“Surface was efficient and friendly”
Received wrong, poorly made mattress and never received promised credit.
“I received a poorly made product with the incorrect height.”
Website lists inconsistent mattress specifications and company didn't respond.
“never got a response, nor was my question posted.”
Pillow caused neck and shoulder pain and customer service was dismissive.
“Well that sucks, good luck though.”
Purchased pillow lacked support, caused pain, and returns were refused.
“causing your head to immediately sink through the bottom while laying down.”
Cover concealed polyester despite being labeled organic cotton, causing offgassing.
“Nowhere on their website is it stated that the “organic cotton cover” is half polyester!”
I recently purchased a natural latex mattress from Latex For Less and I am extremely satisfied with my experience. The website was easy to navigate and I was able to quickly find the product I needed.
One thing that stood out to me about Latex For Less is their commitment to using high-quality, natural materials in all of their products. As someone who values sustainability and eco-friendliness, this was a big selling point for me.
The mattress itself has exceeded my expectations in terms of comfort and support. It conforms perfectly to my body shape, which has made a noticeable difference in how rested I feel when I wake up each morning.
Another aspect of my experience that impressed me was the customer service provided by Latex For Less. They were always available to answer any questions or concerns that came up during the purchasing process, which made everything go smoothly.
Overall, if you're looking for an affordable yet high-quality natural latex mattress or other bedding products, I would highly recommend giving Latex For Less a try!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Latex For Less is an online retailer that sells latex mattresses, pillows, and related bedding directly through its website. Consumers researching the brand should verify product specifications, materials, sizing, delivery timelines, and return policies on the company site and consult independent reviews for confirmation.