The provided reviews show a clear split between an older positive testimonial and multiple recent complaints. Several reviews dated October 1, 2025 report orders that were not delivered and difficulty obtaining responses or refunds. One 2021 review praises product feel, color and attentive handling of a special delivery request. If you consider buying, verify current shipping and refund policies, use a payment method with buyer protection, and document correspondence in case follow-up is needed.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer received a high-quality cashmere poncho with excellent service.
“The whole experience was perfect!”
I ordered a bag that never arrived and received no response.
“I ordered a bag that was never delivered.”
Received an incomplete purse missing belt and accessories.
“there’s no purse belt, locker and its tag.”
Paid for special delivery but never received the bag and ignored.
“I have sent emails asking where the bag is and they have ignored me .”
Most reviews describe order fulfillment failures: multiple customers report paid orders that were not shipped or not received, creating a pattern of delivery problems.
Several reviewers say they paid (including for expedited shipping) but did not receive products or full refunds, raising concerns about transaction value.
Limited data: one reviewer reports a smooth, fast purchase and delivery, while most recent reviews focus on order and shipping failures rather than site usability.
Reports are mixed: one customer praises a cashmere poncho for feel and color, while another received an incomplete purse with missing parts.
Most reviewers describe unresponsive or stopped replies from the company; a single older review cites proactive handling of a special delivery request.
Overall trend in these reviews is negative: multiple customers report non-delivery and lack of follow-up; one earlier review gives a wholly positive experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They took my money but never shipped the bags.
“Took my money, never sent the bags”
I ordered a bag that never arrived and received no response.
“I ordered a bag that was never delivered.”
Ordered a bag and did not receive it, company stopped replying.
“They have now stopped replying to messages”
Received an incomplete purse missing belt and accessories.
“there’s no purse belt, locker and its tag.”
Paid for special delivery but never received the bag and ignored.
“I have sent emails asking where the bag is and they have ignored me .”
Excellent Services!!! I am in love with my purchase! I ordered a cashmere poncho for my aging mom from Le Mien and had it shipped to her doorstep. She is thrilled with it and she tells me that she gets many compliments on the look and the feel of it every time. The quality is amazing and the color I chose was even better than expected! Thank you so much Le.Mien Designs for your excellent service, but also for keeping on top of my special request for a speedy delivery. The whole experience was perfect! I will recommend your services to all of my family and friends.
Shira, New York
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Le Mien (also seen as Le.Mien Designs) is an online fashion retailer selling accessories and apparel through an e-commerce website and social channels. Shoppers typically research product details, shipping policies and customer support experiences when evaluating purchases from the brand.