Several customers say they paid for orders that never arrived and got no follow-up from the company. Some deliveries showed up incomplete, with belts, tags, or accessories missing. One reviewer praised a high-quality cashmere poncho and described the service as excellent. Most feedback focuses on breakdowns in fulfillment and replies, with positive comments limited to that single review.
Examples from available reviews (Nov 2021 – Mar 2026).
They took my money but never shipped the bags.
“Took my money, never sent the bags”
I ordered a bag that never arrived and received no response.
“I ordered a bag that was never delivered.”
Received an incomplete purse missing belt and accessories.
“there’s no purse belt, locker and its tag.”
Customer received a high-quality cashmere poncho with excellent service.
“The whole experience was perfect!”
Multiple reviewers describe payments going through without the order being shipped or completed. One person reports timely delivery and excellent service, but that view appears only once.
Several customers say they paid for items or special delivery and never received anything. One reviewer says the product quality met expectations, but positive value comments are rare.
Customers describe failed fulfillment and follow-up that stalled after purchase. One review calls the entire buying process perfect, which stands apart from the other accounts.
At least one delivered item arrived without a belt, tag, or accessories. One reviewer singled out a cashmere poncho as high quality, and that praise appears in only one review.
Several reviews say messages and emails got no answer and that the company stopped responding. Positive notes about communication show up only in the single favorable review.
Most comments describe low-rated experiences centered on non-delivery and poor responses. One high-rating review sharply contrasts with the rest, pointing to polarized outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: March 2026
They took my money but never shipped the bags.
“Took my money, never sent the bags”
I ordered a bag that never arrived and received no response.
“I ordered a bag that was never delivered.”
Ordered a bag and did not receive it, company stopped replying.
“They have now stopped replying to messages”
Received an incomplete purse missing belt and accessories.
“there’s no purse belt, locker and its tag.”
Paid for special delivery but never received the bag and ignored.
“I have sent emails asking where the bag is and they have ignored me .”
Excellent Services!!! I am in love with my purchase! I ordered a cashmere poncho for my aging mom from Le Mien and had it shipped to her doorstep. She is thrilled with it and she tells me that she gets many compliments on the look and the feel of it every time. The quality is amazing and the color I chose was even better than expected! Thank you so much Le.Mien Designs for your excellent service, but also for keeping on top of my special request for a speedy delivery. The whole experience was perfect! I will recommend your services to all of my family and friends.
Shira, New York
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Le Mien runs an online store selling fashion and accessories. Its product pages list materials, sizing, and care details. Customers place orders on the site and choose shipping at checkout. The company offers standard support options such as email and help pages for order questions and returns.