Some customers say products failed right away and their service claim is still unresolved. Others report fast delivery and being happy with the purchase. Several reviewers mention unexpected extra costs on UK orders. Overall, the reviews show sharply different outcomes from one purchase to the next.
Examples from available reviews (Oct 2025 – Feb 2026).
Boot heel broke on first wear and customer service refused compensation.
“Leam offered no compensation and blamed the brand”
UK orders incur unexpected taxes and return customs charges.
“Don’t order from the UK!”
Customer received orders promptly and was satisfied with product quality.
“very happy with the shopping experience”
One reviewer says customer service refused compensation and placed the blame elsewhere. This comes up in a single account and does not repeat across the rest of the sample.
One reviewer reports unexpected taxes and customs charges when returning an order to the UK. It appears only once in the reviews provided, but it directly affects perceived value.
One review points to quick delivery and a smooth shopping experience. Other reviews describe friction after purchase around returns and service, so customer experiences vary.
One report says a boot heel broke on the first wear. Another review praises the product quality, contrasting an immediate failure with items that met expectations in the sample.
A reviewer says staff blamed the brand and declined compensation. This communication issue appears in just one review and matches the service_quality complaint.
Within a small set of reviews, shoppers describe both very good and very poor outcomes. Negative experiences appear more often than positive ones here, leaving a polarized overall picture.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Quotes shortened · As of: February 2026
Boot heel broke on first wear and customer service refused compensation.
“Leam offered no compensation and blamed the brand”
UK orders incur unexpected taxes and return customs charges.
“Don’t order from the UK!”
Customer received orders promptly and was satisfied with product quality.
“very happy with the shopping experience”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Leam runs an online retail site selling consumer goods and clothing. Product pages include photos, specifications, and size details. Shoppers can order through the website checkout and select international shipping. The site also lists policies for returns and payments, plus contact options for customer support.