Most reviewers say their refund requests stayed unresolved after returns, with long delays. Several customers report headlights failing early and orders arriving with missing parts. One review rates the company highly but still mentions slow refunds and return fees.
Examples from available reviews (Nov 2021 – Feb 2026).
Sent defective light back and received neither replacement nor refund.
“never received a new unit or a refund”
Headlights failed within a year despite advertised lifetime warranty.
“They dont even last a year”
LED bulbs produced poor beam pattern and had CANBUS compatibility issues.
“The beam patter is horrible because the led chips are too large and mounted vertically.”
They sent a faulty bulb and took weeks to refund.
“you have to pay for your returns and it takes WEEKS to receive your refund.”
Several reviews say returned items never led to a refund. Customers also report being told to cover return shipping and then waiting a long time for any refund to be processed.
Many reviewers say the value feels poor because products fail within months despite advertised warranties. At least one reviewer mentions paying extra out of pocket for returns, which further lowers the value.
Some users report a poor beam pattern and CANbus compatibility issues that affect driving performance. Others say kits arrived incomplete, missing essential cables and blocking a normal install.
Reviews repeatedly describe headlights and bulbs failing within a year. Some also say units arrived defective or didn’t work out of the box.
Many reviewers say the company did not answer their emails or calls. At least one reviewer says they filed a fraud complaint after getting no response.
Most feedback is negative and focuses on failed parts, missing components, and support that doesn’t respond. One higher-rated review points mainly to slow refund handling, standing out from the many low-rated complaints.
For each review, the core experience based on original source reviews.
Sources: bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
LED bulbs produced poor beam pattern and had CANBUS compatibility issues.
“The beam patter is horrible because the led chips are too large and mounted vertically.”
Missing essential cables and customer service demanded return fees.
“I received order and the most important cables were missing.”
Sent defective light back and received neither replacement nor refund.
“never received a new unit or a refund”
Reviewer alleges product failure and refusal to refund customers.
“These people are scamming people out of money”
Front driver's side light failed and the company did not respond to warranty claims.
“I have tried to contact them through email twice with no answer”
Headlights failed within a year despite advertised lifetime warranty.
“They dont even last a year”
Sent multiple emails about returns and received no response.
“I have sent plenty of Emails on how to go about making a return no response !”
Returned product but company ignored requests for a refund.
“Returned product and theyre ignoring my refund.”
Company did not respond to emails or calls prompting fraud filing.
“They wont even return my email or call”
Returned order but did not receive any refund from the company.
“they took it without giving a refund at all.”
Be very aware when you’re ordering from this site that you have to pay for your returns and it takes WEEKS to receive your refund. The sent me a faulty replacement bulb but definitely not worth the $199 price tag.
After returning the defective product, they took 4 weeks for them to initiate a refund. This is after emailing them countless times with some getting no response. Other retailers refund within a day or two, this is ridiculous. Their customer services response is repeatedly just cut and paste banal repetition of their "policy".
I will not risk buying from Led Light Street in the future and I advise anyone else to avoid them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LED Light Street sells LED lighting for cars, trucks, and motorcycles. Its lineup includes replacement headlight bulbs, LED conversion kits, and auxiliary driving lights. Product pages usually list specs like lumen output, color temperature, beam pattern notes, and CANbus compatibility. Customers buy through the website and can view specs and fitment details online.