The single available review highlights multiple after-sales issues: a reported faulty replacement bulb, a $199 price concern, paid returns, and a refund that took four weeks to initiate. Communication and customer service were described as unhelpful or nonresponsive in the refund process. If you are considering LED Light Street, review the returns and refund policy carefully, document all communications, and compare prices and warranty terms with other retailers. For higher-risk or expensive purchases, consider asking for written warranty details or buying from sellers with faster documented refund histories.
Examples from available reviews (Nov 2021 – Feb 2026).
They sent a faulty bulb and took weeks to refund.
“you have to pay for your returns and it takes WEEKS to receive your refund.”
Reviewer reports a 4-week refund delay and a rigid returns policy; customer service replies described as repetitive and unhelpful.
Reviewer states the replacement bulb was not worth the $199 price tag and advises others to avoid future purchases.
No comments about website usability or ordering interface; review contains no data on on-site user experience.
Reviewer received a faulty replacement bulb and returned it, raising concerns about product reliability for the reported price.
Reviewer reports emailing repeatedly with some messages unanswered and others met with templated policy responses during the refund process.
Reviewer will not risk buying again and explicitly advises others to avoid the company after refund and product issues.
For each review, the core experience based on original source reviews.
Sources: bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
LED bulbs produced poor beam pattern and had CANBUS compatibility issues.
“The beam patter is horrible because the led chips are too large and mounted vertically.”
Missing essential cables and customer service demanded return fees.
“I received order and the most important cables were missing.”
Sent defective light back and received neither replacement nor refund.
“never received a new unit or a refund”
Reviewer alleges product failure and refusal to refund customers.
“These people are scamming people out of money”
Front driver's side light failed and the company did not respond to warranty claims.
“I have tried to contact them through email twice with no answer”
Headlights failed within a year despite advertised lifetime warranty.
“They dont even last a year”
Sent multiple emails about returns and received no response.
“I have sent plenty of Emails on how to go about making a return no response !”
Returned product but company ignored requests for a refund.
“Returned product and theyre ignoring my refund.”
Company did not respond to emails or calls prompting fraud filing.
“They wont even return my email or call”
Returned order but did not receive any refund from the company.
“they took it without giving a refund at all.”
Be very aware when you’re ordering from this site that you have to pay for your returns and it takes WEEKS to receive your refund. The sent me a faulty replacement bulb but definitely not worth the $199 price tag.
After returning the defective product, they took 4 weeks for them to initiate a refund. This is after emailing them countless times with some getting no response. Other retailers refund within a day or two, this is ridiculous. Their customer services response is repeatedly just cut and paste banal repetition of their "policy".
I will not risk buying from Led Light Street in the future and I advise anyone else to avoid them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LED Light Street is an online retailer focused on LED lighting fixtures, replacement bulbs, and related accessories for commercial and residential applications. Consumers commonly search for its product range, pricing, warranty and return policies when evaluating purchases. This summary is intended for people researching reviews of LED Light Street to assess reliability, product quality and after-sales service.