Many customers mention low prices, fast shipping, and a simple online ordering process. Several also describe prompt, attentive help when orders go smoothly. Other reviews point to major fulfillment and billing problems, such as wrong prescriptions, missing packs, and slow refunds. Communication ranges from clear tracking updates to long gaps when issues come up.
Examples from available reviews (Mar 2024 – Mar 2026).
Fourth order; prices about half optometrist's and very satisfied.
“Cost was about half what my optometrist wanted to charge.”
First time order; pleased with price and quick delivery.
“I was very happy with the price and quick delivery.”
Received incorrect prescription lenses and did not receive promised callback.
“I received the wrong prescription!!”
Only two of three paid packs were delivered and company didn't respond.
“I paid for 3 "90" packs and only 2 were delivered.”
Many reviews describe quick shipping and careful handling. Another set points to breakdowns such as partial shipments, wrong items, and support that did not fix the problem. These issues show up repeatedly, even alongside otherwise positive experiences.
Multiple reviewers highlight low prices and specific savings compared with buying through an optometrist. Both first-time and repeat buyers call it cost-effective. One reviewer said they received less product than they paid for, which runs against most of the value feedback.
Several customers say the website is easy to use and ordering is straightforward. Some want clearer order confirmations and shipping dates before delivery. A few reviews tie their frustration to missing or late order updates.
Most comments focus on fast delivery rather than defects. A small number report serious problems, including the wrong prescription lenses and incomplete packs. These errors appear less often than praise for on-time delivery but hit hard for the customers affected.
Many reviews mention helpful updates, quick delivery, and secure packaging. Others describe weak communication during delays and customer service replies that did not help. The pattern suggests messaging depends on whether the order moves through without issues.
Feedback splits between repeat buyers who describe smooth, low-cost orders and customers who ran into fulfillment or billing problems that were not resolved. Positive reviews stress speed and price, while negative ones focus on incorrect shipments and refund trouble. Overall, many orders appear to go well, with a noticeable share of disruptive failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: March 2026
First time order; pleased with price and quick delivery.
“I was very happy with the price and quick delivery.”
Company provided timely updates, clear instructions, and secure packaging.
“keeping me updated on the status of my order”
Order went smoothly and reviewer expressed thanks.
“Everything went great!”
Reviewer praised the company's service and price.
“Great service and great price!”
Provided informative updates and faster-than-expected delivery.
“Arrived very fast alot faster than I anticipated.”
Reviewer noted great communication and an easy-to-use website.
“Great communication, easy to use website”
Order shipped late with poor communication and unhelpful customer service.
“It took about 10 days before my order finally shipped.”
Fourth order; prices about half optometrist's and very satisfied.
“Cost was about half what my optometrist wanted to charge.”
Received only a two-pack instead of the expected six-month supply.
“I paid hundreds of dollars only to receive a 2 month supply”
Quick response and easy shipment; reviewer hopes for continued relationship.
“I appreciate the quick response & easy shipment of my contacts.”
Company charged before shipping and delayed promised refund, requiring bank reversal.
“they still charged me for the contacts even though they couldn't send them to me”
Company sent partial, incorrect order and refused to resolve missing prescription issues.
“Sent me half of my order and didn't verify the prescription.”
Reviewer wanted order confirmation and shipping date information.
“Would have been nice to get a confirmation on our order and when it would be shipped.”
Only two of three paid packs were delivered and company didn't respond.
“I paid for 3 "90" packs and only 2 were delivered.”
Reviewer praised swift, excellent service and thanked the company.
“Best service ever Thank you for your swift service 😊”
Order arrived correctly on time without hassles or delays.
“Received just what we were looking for without hassles or delays.”
Product arrived quicker than expected and ordering was easy.
“Received product quicker than I expected and it was easy to do.”
Ordering process was easy and the product was cost-efficient.
“The ordering process was easy and very cost-efficient.”
Received incorrect prescription lenses and did not receive promised callback.
“I received the wrong prescription!!”
Company provided careful, attentive service and fulfilled the contacts perfectly.
“Your company is the best ever!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lenses for Less is a U.S.-based online seller of prescription contact lenses. It carries branded and generic lenses, with ordering through an account and prescription upload. The company offers standard shipping and sends sealed products in protective packaging. Customers can reach support by email or phone with order and prescription questions.