Lensmart
Experiences & Reviews
We've collected and analyzed customer feedback for Lensmart to provide you with unbiased insights.
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Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – October 2025).
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
I loved my glasses!
I ordered the "Aubrielle" Cat-eye Glasses, and was not...
The service I got was wonderful
The service I got was wonderful, I mean it was painful losing my package in transit . But the assi...
Excellent quality products
Excellent quality product...
Easy to order, top quality glasses, very happy.
Very wide range of styles and sizes to suit everyone. Ordering easy. Very...
Fast replies and quick solutions.
Fast replies and...
I've got two glasses from lensmart…
I've got two glasses from lensmart through a partnership and I've been wearing them everyday since!...
Lensmart had my back
When I initially made my order, I triple check the prescription numbers to make sure everything was correct but for some reason mis...
Good value for money
Honestly, I’m so impressed with Lensmart! The quality of the specs is amazing, and they look even better in person than I expected. Commun...
Very Happy
It was very easy to order, everything was fast and efficient. The team was als...
Best service ever
Best service ever The lens, the frame, I'm extremely satisfied with the service, quality is best and...
Second to none customer service
I am completely impressed with their professional...
Awesome
Awesome! I received...
Great experience with LenVery Helpful and Responsive!
Great experience with Lensmart! Their customer servi...
Very good store
Very good store! E...
Pleased
They are quick to answer your questions should you need one and I received my glasses pretty quickly and...
The quality is amazing
The quality is amazing, everything l...
Fraudulent Company!
They do not deserve any stars at all. Do not buy from this company. Firstly, I received the glasses after more than a month. They are not professional...
I gave them the wrong prescription so…
I gave them the wrong prescription so my glasses weren’t right ( a fault of my own). They were very acc...
The customer service team was really…
The customer service team was really eager to help me out. The item I ordered came in great condition with its own pack and cloth. For the affordable...
Terrible Experience – Avoid This Store!
As an online store, they clearly do not care about customer satisfaction or your money. I ordered two pairs of glasses, and neither of them worked for...