The available review raises concerns about shipping delays, unresponsive customer service, and slow refund processing. The reviewer reported the received product as low quality and returned it, ultimately advising against purchase. Prospective buyers should verify Lesmart's shipping and return policies, keep order documentation, and look for multiple independent reviews before buying. If returns may be needed, confirm practical customer-service channels and expected refund timelines in advance.
Examples from available reviews (Jan 2020 – Feb 2026).
Shorts were low quality and shipping and service were delayed.
“the golf shorts that were delivered were of really low quality”
Reviewer reports delayed shipment and unresponsive support; refund took three weeks to process, leading to a negative service assessment.
Customer judged the delivered shorts as low quality and not worth the purchase, returning the items and requesting a refund.
Ordering and after-sale experience described as poor: delays, difficult contact with support, and slow refund handling affected the overall journey.
Product was specifically called "really low quality" by the reviewer, who returned the item immediately and sought a refund.
Customer service labelled "terrible and unresponsive"; communication around shipping and refund timelines was inadequate according to the review.
Reviewer describes the purchase as a "waste of time" and states they will not recommend Lesmart due to product and service issues.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product differed from pictures and seller did not respond to inquiries.
“They stole my money, will not return it”
Order never shipped and company did not respond to inquiries.
“never heard back.”
Did not receive ordered item and received no responses to emails.
“never received it.”
Customer had a horrible experience with their refund process.
“horrible experience regarding the refund process”
Product arrived damaged and reviewer alleges fake reviews and removed complaint.
“See the bent putting green I was sent.”
Contact form errors prevented contacting customer support; reviewer calls site a scam.
“Total scam site.”
Listed phone number and emails were bogus and customer service was unhelpful.
“the number that's listed is bogus!”
Long shipping times and alleged problematic return instructions to a personal address.
“told me to return the product to Just "Wendy at a house address in California".”
Received minimal response and no return address; phone goes to voicemail.
“they have failed to provide me with a return address.”
I was looking for a good quality golf shorts and I have been hearing a lot about the Lesmart brand. I ordered a set for myself and one as a gift. What a waste of time it turned out to be! First, my order was delayed after I was told it would be shipped in just 1-2 days. The customer service was terrible and unresponsive when I finally did get in touch with them. Also, Lesmart never delivered what they said they would because the golf shorts that were delivered were of really low quality I was so disappointed in the product that I returned it for a refund straight away. It took Lesmart 3 weeks to process the refund before I had my money back. Tbh, I will never recommend them at all.
Gift provided fun family competitions golfing on the lake during summer.
“many fun competitions on the boat this summer”
Net developed a hole after one month and company did not respond.
“Developed a hole in netting after using only one month.”
Pants are amazing, fit well, and have held up after washing.
“These pants are amazing.”
Manufacturer provided excellent customer service and repaired the worn net for free.
“Deena could not have been more helpful”
Shorts are very nice, comfortable, and keep you cool on hot days.
“Very nice and comfortable.”
Best golf net bought, easy to assemble and very sturdy.
“Easy to assemble.”
Net is versatile, easy to set up, and good value for money.
“Setup and pulldown only takes a few mins.”
Pants wash and wear well and feel great when worn frequently.
“WASHES WELL, WEARS WELL, AND MOST IMPORTANT IT FEELS GREAT”
Pants fit great and provided a quality product at lower cost.
“The pants fit great.”
Pants fit at the natural waist, are lightweight, and comfortable during rounds.
“They are actually made for playing golf!”
Jacket offers designer-like quality and warmth at an affordable price.
“Low price, but SUPERIOR quality!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lesmart is an apparel brand that sells clothing online through its own channels and third-party platforms. Shoppers investigating Lesmart typically search for product durability, shipping and return policies, and customer service responsiveness. This summary compiles available user feedback to inform purchase decisions and highlight common practical concerns.