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We Collect & Analyze Reviews

Lesmart
Experiences & Reviews

Lesmart is an apparel brand that sells clothing online through its own channels and third-party platforms. Shoppers investigating Lesmart typically search for product durability, shipping and return policies, and customer service responsiveness. This summary compiles available user feedback to inform purchase decisions and highlight common practical concerns.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1403d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Reviewer reports delayed shipment and unresponsive support; refund took three weeks to process, leading to a negative service assessment.

Share of mentions
17%
Weak
💰

Value for money

Customer judged the delivered shorts as low quality and not worth the purchase, returning the items and requesting a refund.

Share of mentions
17%
Weak
⚡

User experience

Ordering and after-sale experience described as poor: delays, difficult contact with support, and slow refund handling affected the overall journey.

Share of mentions
17%
Weak
🔧

Product quality

Product was specifically called "really low quality" by the reviewer, who returned the item immediately and sought a refund.

Share of mentions
17%
Weak
📞

Communication

Customer service labelled "terrible and unresponsive"; communication around shipping and refund timelines was inadequate according to the review.

Share of mentions
16%
Weak
⭐

Overall experience

Reviewer describes the purchase as a "waste of time" and states they will not recommend Lesmart due to product and service issues.

Share of mentions
16%
Weak

View all 1 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

W
William J.
Collected.reviews Dec 16, 2021

Golf Shorts

I was looking for a good quality golf shorts and I have been hearing a lot about the Lesmart brand. I ordered a set for myself and one as a gift. What a waste of time it turned out to be! First, my order was delayed after I was told it would be shipped in just 1-2 days. The customer service was terrible and unresponsive when I finally did get in touch with them. Also, Lesmart never delivered what they said they would because the golf shorts that were delivered were of really low quality I was so disappointed in the product that I returned it for a refund straight away. It took Lesmart 3 weeks to process the refund before I had my money back. Tbh, I will never recommend them at all.

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Conclusion

The available review raises concerns about shipping delays, unresponsive customer service, and slow refund processing. The reviewer reported the received product as low quality and returned it, ultimately advising against purchase. Prospective buyers should verify Lesmart's shipping and return policies, keep order documentation, and look for multiple independent reviews before buying. If returns may be needed, confirm practical customer-service channels and expected refund timelines in advance.