Order never shipped and company did not respond to inquiries.
“never heard back.”
Reviewers often praise Lesmart apparel and golf gear for good fit, easy washing, and simple assembly. Several customers also call jackets, pants, and nets good value. Another recurring set of reviews describes unresponsive support, fake contact details, and refunds or returns that never get resolved. Overall, reviews split between satisfaction with the products and breakdowns in service.
Examples from available reviews (Jan 2020 โ Mar 2026).
Order never shipped and company did not respond to inquiries.
“never heard back.”
Product arrived damaged and reviewer alleges fake reviews and removed complaint.
“See the bent putting green I was sent.”
Pants are amazing, fit well, and have held up after washing.
“These pants are amazing.”
Best golf net bought, easy to assemble and very sturdy.
“Easy to assemble.”
Several reviews describe failed refund attempts and long waits to close out returns. Some customers say they were given a private address for returns, while others say they never received a return address. One review mentions a successful manufacturer repair, but that kind of response shows up far less often than the problems.
Many reviewers point to low prices along with what they see as strong quality in jackets and pants. Others describe low-quality shorts or items arriving damaged. Value feedback is split between praised affordability and a smaller set of disappointing deliveries.
Customers describe nets as quick to set up and easy to assemble, with positive family use. Reviewers also say the clothing holds up well through washing and frequent wear. A separate group mentions missing shipments and delivery delays, but those comments do not dominate usability feedback.
Many reviewers report apparel that fits well, feels durable, and nets that seem sturdy and meet expectations. A smaller set describes items arriving damaged, components bent, or nets developing holes after short use. Positive comments about apparel are common, while damage and early failures recur in separate reviews.
A large cluster of reviews says emails go unanswered, contact forms do not work, and phone numbers are fake. Multiple customers report leaving voicemails with no callback and having questions ignored. One review notes helpful communication with the manufacturer, but that case is unusual.
Reviews show a sharp split between high satisfaction with the products and serious failures in service or communication. Some customers describe enjoyable use and long-lasting apparel, while others report orders not arriving and refunds that never get resolved. This gap largely determines whether buyers describe the experience as positive or negative.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
Product differed from pictures and seller did not respond to inquiries.
“They stole my money, will not return it”
Order never shipped and company did not respond to inquiries.
“never heard back.”
Did not receive ordered item and received no responses to emails.
“never received it.”
Customer had a horrible experience with their refund process.
“horrible experience regarding the refund process”
Product arrived damaged and reviewer alleges fake reviews and removed complaint.
“See the bent putting green I was sent.”
Contact form errors prevented contacting customer support; reviewer calls site a scam.
“Total scam site.”
Listed phone number and emails were bogus and customer service was unhelpful.
“the number that's listed is bogus!”
Long shipping times and alleged problematic return instructions to a personal address.
“told me to return the product to Just "Wendy at a house address in California".”
Received minimal response and no return address; phone goes to voicemail.
“they have failed to provide me with a return address.”
I was looking for a good quality golf shorts and I have been hearing a lot about the Lesmart brand. I ordered a set for myself and one as a gift. What a waste of time it turned out to be! First, my order was delayed after I was told it would be shipped in just 1-2 days. The customer service was terrible and unresponsive when I finally did get in touch with them. Also, Lesmart never delivered what they said they would because the golf shorts that were delivered were of really low quality I was so disappointed in the product that I returned it for a refund straight away. It took Lesmart 3 weeks to process the refund before I had my money back. Tbh, I will never recommend them at all.
Gift provided fun family competitions golfing on the lake during summer.
“many fun competitions on the boat this summer”
Net developed a hole after one month and company did not respond.
“Developed a hole in netting after using only one month.”
Pants are amazing, fit well, and have held up after washing.
“These pants are amazing.”
Manufacturer provided excellent customer service and repaired the worn net for free.
“Deena could not have been more helpful”
Shorts are very nice, comfortable, and keep you cool on hot days.
“Very nice and comfortable.”
Best golf net bought, easy to assemble and very sturdy.
“Easy to assemble.”
Net is versatile, easy to set up, and good value for money.
“Setup and pulldown only takes a few mins.”
Pants wash and wear well and feel great when worn frequently.
“WASHES WELL, WEARS WELL, AND MOST IMPORTANT IT FEELS GREAT”
Pants fit great and provided a quality product at lower cost.
“The pants fit great.”
Pants fit at the natural waist, are lightweight, and comfortable during rounds.
“They are actually made for playing golf!”
Jacket offers designer-like quality and warmth at an affordable price.
“Low price, but SUPERIOR quality!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lesmart is an online retailer that sells golf apparel and outdoor sports accessories. Its range includes pants, shorts, jackets, golf nets, and putting greens. Listings usually show sizing information, material details, and assembly steps for larger products. The company runs e-commerce storefronts and lists ways to contact it on its website for order and product help.