Reviews Analyzed
2
We Collect & Analyze Reviews
LexMod
Experiences & Reviews
LexMod is an online furniture retailer that sells home furnishings directly to consumers. Shoppers commonly evaluate product images, delivery options, packaging, and customer support when researching LexMod products. This profile is intended to help consumers quickly find review-based information about ordering, delivery, and product condition.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
21d
Overall Rating
2.3
Our Analysis
🎯
Service quality
Delivery experiences are mixed: one buyer reports prompt delivery and intact packaging, another reports a cancelled delivery that caused extra cost and inconvenience.
Share of mentions
Mixed
20%
💰
Value for money
One reviewer described the bench as reasonably priced and better than more expensive alternatives; there are no contrary price/value comments.
Share of mentions
Mixed
10%
⚡
User experience
Shopping UX varies: one customer called the purchase easy and fun, while another described stress and wasted time due to a cancelled delivery.
Share of mentions
Mixed
20%
🔧
Product quality
Product quality is positively described by one buyer (well packed, undamaged, comfortable); another reviewer could not assess quality due to nondelivery.
Share of mentions
Mixed
10%
📞
Communication
Customer communication is inconsistent: one review praises responsive customer care, another reports lack of communication around delivery and unanswered questions.
Share of mentions
Mixed
20%
⭐
Overall experience
Overall impressions diverge: one reviewer highly recommends LexMod for quality and price, another warns against ordering because of delivery and CS failures.
Share of mentions
Mixed
20%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (November 2021 – October 2025).
Bench
"I want to thank lexmod for an easy and fun shopping experience. We placed an order for the bench and it came packed in three layer protecting it. No damage whatsoever. The bench is so beautiful and comfortable and the price was so reasonable. It was delivered promptly, and product was as expected! Better than the more expensive ones that I have seen. It is now my favorite piece of furniture. I also had no problems when checking out since the customer care reps were so responsive. I would highly recommend the lexmod's products to anyone looking for high quality at a low price! So glad I found it!"
"
Elisa Tom
Collected.reviews
Nov 12, 2021
Featured for: Mentions packaging and product condition
Horrible CS and delivery
"Sorry while their furniture might be good (its hard to tell when they havent delivered it) , their CS and delivery is horrible, they dont communicate..."
Stephen Jones
Trustpilot
Oct 01, 2025
Featured for: Highlights communication and scheduling failures
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
S
Stephen Jones
trustpilot.com
Oct 01, 2025
Horrible CS and delivery
Sorry while their furniture might be good (its hard to tell when they havent delivered it) , their CS and delivery is horrible, they dont communicate...
E
Elisa Tom
Collected.reviews
Nov 12, 2021
Bench
I want to thank lexmod for an easy and fun shopping experience. We placed an order for the bench and it came packed in three layer protecting it. No damage whatsoever. The bench is so beautiful and comfortable and the price was so reasonable. It was delivered promptly, and product was as expected! Better than the more expensive ones that I have seen. It is now my favorite piece of furniture. I also had no problems when checking out since the customer care reps were so responsive. I would highly recommend the lexmod's products to anyone looking for high quality at a low price! So glad I found it!"
Conclusion
Reviews for LexMod show mixed experiences focused on delivery and customer support. One customer received a well-packed, undamaged bench, praising comfort and price; another reported a cancelled delivery and poor communication that led to extra cost. If you consider ordering, verify delivery scheduling, cancellation policies, and customer-service contact options beforehand. On delivery, inspect packaging and items immediately and document any issues to support claims. These precautions can help consumers manage the mixed delivery and communication outcomes reflected in reviews.