Reviews Analyzed
3
We Collect & Analyze Reviews
Lift Foils
Experiences & Reviews
Lift Foils is a manufacturer of electric hydrofoil boards (e-foils) and related components such as batteries, motors, and boards. Consumers researching Lift Foils typically evaluate board performance, battery safety, customer support, warranty and parts availability. Reviewers and prospective buyers often look for independent reports on product reliability and company responsiveness when considering an e-foil purchase.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
18d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Mixed reports: two reviewers praise customer service and support; one reports unresponsiveness and no refund after a battery fire.
Share of mentions
Mixed
23%
💰
Value for money
Limited data on value: one reviewer explicitly called the product worth the price; other reviews do not address pricing.
Share of mentions
Mixed
8%
⚡
User experience
No comments on app or user-interface experience; reviewers focus on product safety, service responsiveness, and perceived quality.
Share of mentions
Mixed
0%
🔧
Product quality
Conflicting signals: two reviewers describe the product as high quality; one reports a battery explosion that caused severe damage.
Share of mentions
Mixed
23%
📞
Communication
Two reviewers describe responsive support; one reports unanswered calls and emails after a significant safety incident.
Share of mentions
Mixed
23%
⭐
Overall experience
Overall impressions divided: two highly satisfied customers versus one strongly negative experience citing safety and lack of follow-up.
Share of mentions
Mixed
23%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (December 2021 – October 2025).
Efoil
"I purchased an Efoil from them about a year ago. I live in LA. During the summer, my boat sits for weeks at a time without being used on the water. Within a week of using the efoil, one of the batteries exploded into fire and burned everything in my boat to nothing. Stay away from this company. They don't answer their phones, and they won't give you a refund. I sent them an email asking them to return my and never answered my email, or returned my phone calls. Now they just won't answer the phone at all. In short, they won't return my call or give me any answers as to what happened. BUYER BEWARE!!!!
"
Kennedy Collins
Collected.reviews
Dec 09, 2021
Featured for: negative about returns and contact
Great Product
"Great Product! Even better customer service/suppor..."
Heinrych Pyper
Trustpilot
Oct 01, 2025
Featured for: praises product, support, value
Amazing product
"Amazing product! The quality, customer service is amazing. I’ll definitely be a customer..."
Robert Johnson
Trustpilot
Oct 01, 2025
Featured for: positive quality and customer service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
H
Heinrych Pyper
trustpilot.com
Oct 01, 2025
Great Product
Great Product! Even better customer service/suppor...
R
Robert Johnson
trustpilot.com
Oct 01, 2025
Amazing product
Amazing product! The quality, customer service is amazing. I’ll definitely be a customer...
K
Kennedy Collins
Collected.reviews
Dec 09, 2021
Efoil
I purchased an Efoil from them about a year ago. I live in LA. During the summer, my boat sits for weeks at a time without being used on the water. Within a week of using the efoil, one of the batteries exploded into fire and burned everything in my boat to nothing. Stay away from this company. They don't answer their phones, and they won't give you a refund. I sent them an email asking them to return my and never answered my email, or returned my phone calls. Now they just won't answer the phone at all. In short, they won't return my call or give me any answers as to what happened. BUYER BEWARE!!!!
Conclusion
Reviews show a split picture: several customers report high product quality and strong customer support, while one reviewer reports a severe battery-related incident and unresponsiveness. For prospective buyers, check battery handling, storage guidance, and warranty terms before purchase. Contact official dealers or support channels for up‑to‑date safety information and documented service procedures. If safety or after-sales responsiveness is a priority, request clear warranty and support commitments in writing.