Reviewers most often highlight solid build quality and helpful customer support. Several say the product is worth the price. One report describes a battery explosion and says the company did not respond. That safety complaint is severe but appears to be isolated in this set.
Examples from available reviews (Dec 2021 – Mar 2026).
Reviewer praised the product and customer service, saying it's worth the price.
“Totally worth the price tag!”
Reviewer praised the product's quality and amazing customer service.
“The quality, customer service is amazing.”
Battery exploded, burned boat, and the company did not respond.
“one of the batteries exploded into fire and burned everything in my boat to nothing.”
Two reviews directly praise customer service and quick responses. One review says there was no reply after a battery incident, and that criticism appears only once. Overall, positive service comments outweigh the single negative mention.
Several reviewers say the product earns its price and describe it as worth the cost. No repeated complaints point to poor value. Only limited commentary challenges the pricing.
Reviewers describe an enjoyable ownership experience linked to performance and support. One review reports a catastrophic battery failure that affected the boat, a serious safety issue that stands alone here. No other accounts repeat that failure.
Multiple reviewers praise build quality and workmanship. One report describes a battery explosion and major damage, a rare but serious complaint. Battery performance and safety come up specifically because of that lone negative report.
Several reviews mention clear, helpful communication. One reviewer says the company did not respond after the battery event, and that issue does not appear elsewhere. Positive communication feedback outnumbers the single negative case.
Most reviews read as positive, driven by praise for quality and service. One severe safety and response complaint affects the overall picture but remains an outlier. Ratings do not show broad splits in this set.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer praised the product and customer service, saying it's worth the price.
“Totally worth the price tag!”
Reviewer praised the product's quality and amazing customer service.
“The quality, customer service is amazing.”
I purchased an Efoil from them about a year ago. I live in LA. During the summer, my boat sits for weeks at a time without being used on the water. Within a week of using the efoil, one of the batteries exploded into fire and burned everything in my boat to nothing. Stay away from this company. They don't answer their phones, and they won't give you a refund. I sent them an email asking them to return my and never answered my email, or returned my phone calls. Now they just won't answer the phone at all. In short, they won't return my call or give me any answers as to what happened. BUYER BEWARE!!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lift Foils designs and makes electric hydrofoil surfboards (eFoils) that pair a battery-powered motor with a hydrofoil mast and board. It sells boards, replacement batteries, chargers, and foil parts through its website and authorized dealers. Customers can access technical specs, user manuals, and battery-handling and operating safety guidance. Lift Foils also runs an authorized dealer and service network for sales, repairs, and in-person instruction.