Reviews praise solid product build and helpful in-store staff, but also describe major service failures. Several customers said items arrived damaged and replacement attempts went nowhere. At least one review mentions a missing lampshade and no response from the company. Overall, feedback runs from strong product approval to disappointment after the sale.
Examples from available reviews (Nov 2022 – Mar 2026).
Customer never received ordered lampshades and got no responses.
“I would give this company negative stars if it were an option.”
Received a damaged outdoor light and replacement efforts failed.
“Purchased 6 outdoor lights and received one broken.”
High-quality products and helpful staff made shopping pleasant.
“What impressed me most about this store is the quality of their products.”
One review says a damaged outdoor light was not successfully replaced. Another praises staff for being helpful during shopping. Together, the comments show strong in-store help but weak follow-through when problems come up after purchase.
Only a few reviews talk about price or value directly. One positive note on product quality suggests at least one buyer felt it was worth it. Complaints focus on damage and service issues rather than cost.
One reviewer describes an enjoyable shopping trip, driven by product quality and staff help. Others report delivery issues and problems that stayed unresolved after buying. The experiences differ sharply from one customer to the next.
One review applauds the quality of the fixtures and materials. Another says a broken outdoor light arrived as part of a multi-item order. Overall, the reviews point to well-made products, with at least one delivery arriving damaged.
At least one customer says a lampshade was missing and no one responded, pointing to a communication breakdown. Communication complaints are few but significant. Other comments focus on helpful in-store staff, not online or post-sale contact.
Sentiment ranges from harsh service complaints to clear praise for product quality. Several accounts describe problems after purchase that were never resolved, alongside one strongly positive quality review. The reviews show a stark split between happy buyers and frustrated post-sale customers.
For each review, the core experience based on original source reviews.
Sources: bbb.org (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Customer never received ordered lampshades and got no responses.
“I would give this company negative stars if it were an option.”
Received a damaged outdoor light and replacement efforts failed.
“Purchased 6 outdoor lights and received one broken.”
I recently had the pleasure of shopping at Lighting Reimagined, and I must say that it was a fantastic experience. The store offers an extensive collection of modern luxury lighting, furniture, and home decor - just as advertised on their website.
What impressed me most about this store is the quality of their products. Each item showcased in the store was carefully crafted with attention to detail in both design and function. It was evident that only premium materials were used, which made each piece unique.
The staff members were also friendly and knowledgeable, providing valuable insights regarding product recommendations based on my needs and preferences. They even gave me tips on how to properly maintain some of the pieces I purchased.
The storefront itself had a welcoming atmosphere that made me feel comfortable browsing through all that they have to offer without rushing or pressure from staff members.
Overall, I would highly recommend Lighting Reimagined to anyone looking for exceptional lighting solutions or home decor items.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lighting Reimagined sells lighting fixtures and accessories for homes and commercial spaces. Its range includes indoor lamps, lampshades, and outdoor lighting. The website provides product specs, dimensions, and installation details. Lighting Reimagined offers components for both new installs and retrofit projects.