LightsOnline Reviews
Reviews (1)
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Chandeliers
My chandeliers arrived today without ever having an active tracking number. I was disappointed because I really wanted to see how they turned out. I assumed they were lost in the mail. When I opened the box, I found that not only were the chandeliers there, but they were also beautiful! However, the customer service is lacking. When I called the company, the representative told me that it was my responsibility to check the tracking number even though I never received one. He was very unhelpful and acted like I was the one at fault. Overall, the chandeliers are lovely but I hope LightsOnline.com will eventually hire better customer service representatives. I am giving the a 3 star bc of the poor Customer service.
