Reviewers consistently highlight the brand’s soft bamboo fabric and family matching options, which several customers praise for comfort and fit. At the same time, multiple recent reviews raise concerns about order fulfillment, shipping reliability, and responsiveness of customer support. There are also recurring complaints about social-media moderation and limited-release sales that frustrate some buyers. Prospective customers should weigh product positives against the reported service and communication issues, and consider checking current shipping policies, return/exchange terms, and available customer-support channels before purchasing.
Examples from available reviews (Feb 2023 – Feb 2026).
Received a defective item and customer service never responded.
“I was sent a defective item”
Consistently good quality products with fast shipping and great service.
“fantastic customer service.”
Company uses scarcity drops and deletes criticism, causing frustrated customers.
“Your social media team is deleting reviews”
Late shipping caused order to miss Christmas delivery.
“the order wasn’t shipped until 10 days later on Dec 9.”
Multiple reviewers report slow shipping, missing deliveries, denied exchanges, and unresponsive or unsatisfactory customer service after problems.
Very limited commentary: one reviewer noted discounts and generous sizing; overall there is insufficient review data about price versus long-term value.
Mixed feedback: some buyers praise easy family matching and sizing, while others cite frustrating limited-release drops, checkout issues and delivery delays.
Many reviewers praise the soft, stretchy bamboo fabric and prints; a smaller set report defects such as holes or wrong items received.
Several reviewers describe unanswered emails, deleted or moderated comments on social channels, and poor follow-up from the company on issues raised.
Overall impressions lean negative: satisfied customers cite fabric and matching sets, but a larger share report fulfillment and service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (18) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order canceled and account suspended after purchase dispute and complaints.
“they refunded me and cancelled my order.”
Customer service unresponsive and order items incorrectly marked final sale.
“Zero customer service.”
Company forces online forms and responds dismissively and condescendingly.
“they are not customer-centered at all.”
Product is good but shipping and order fulfillment are extremely slow.
“Product is great but service is abysmal.”
Package marked delivered but never received; company only offered store credit.
“once the carrier marks the package as delivered, there’s nothing they can do.”
Charged for order but merchandise never received and no support reachable.
“Can’t reach anyone by phone or email.”
Product quality varies and many orders sometimes fail to arrive.
“half of them I’ve need to contact them because they never arrived.”
Found a hole; customer service quickly sent a replacement.
“The customer service was quick and went above and beyond.”
Received a defective item and customer service never responded.
“I was sent a defective item”
Company disabled comments on religious design posts, causing ethical concerns.
“For a company that claims to believe in equality, this was very disappointing.”
High-quality, soft, stretchy pajamas with generous sizing for family.
“The fabric is soft, super stretchy, and incredibly comfortable”
Order marked delivered but missing and customer service offered no refund.
“I got email notification that my order has been delivered.”
Requested a one-time size swap and customer service refused assistance.
“They recommended to us to try and sell it on one of the reseller websites.”
Late shipping caused order to miss Christmas delivery.
“the order wasn’t shipped until 10 days later on Dec 9.”
Product developed a hole after minimal use and customer service refused help.
“I discovered a random hole on the side—not near the seam, just in the fabric.”
Company uses scarcity drops and deletes criticism, causing frustrated customers.
“Your social media team is deleting reviews”
Received entirely different items and sizes than ordered.
“I was sent a confirmation for a unicorn set in sizes 4 and 18-24 months.”
Consistently good quality products with fast shipping and great service.
“fantastic customer service.”
Little Sleepies offers the coziest and most comfortable bamboo viscose pajamas for people of all ages. As a customer, I was delighted with my purchase, as these PJs delivered exactly what was promised on their website – matching pajamas for babies, kids, and adults.
One of the things that stood out to me about Little Sleepies was the quality of their products. The bamboo viscose material felt soft and silky against my skin and maintained its shape throughout multiple washes without losing any color or fading.
Another thing that impressed me about Little Sleepies was their commitment to sustainable fashion. All their products are made from eco-friendly materials like bamboo viscose which is naturally hypoallergenic and gentle on sensitive skin.
Finally, Little Sleepies provides an excellent shopping experience for customers by offering various styles of sleepwear in a range of sizes making it easy to find something suitable depending on your preferences.To sum up,__’
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Little Sleepies is a consumer sleepwear brand that focuses on bamboo-derived viscose pajamas for babies, children and adults. The company is known for offering matching family pajama sets and for selling primarily through its own e-commerce site and social channels. Product listings typically include material, sizing and care information to help shoppers evaluate fit and fabric.