Missing item reported but LN-CC did not respond for weeks.
“I still have not received any response”
Reviewers frequently highlight LN‑CC’s curated selection, quick shipping and generally smooth website experience, which can be useful for shoppers seeking niche designer pieces. Positive reports often cite helpful phone or customer-service interactions and straightforward returns when items are handled correctly. However, a notable portion of reviews describe issues with packaging, missing or damaged items and delayed or absent responses to complaints. If you value selection and fast delivery, LN‑CC appears to deliver on those points; if you are concerned about problem resolution, document deliveries and customer-service communications carefully before and after purchase.
Examples from available reviews (Apr 2019 – Feb 2026).
Missing item reported but LN-CC did not respond for weeks.
“I still have not received any response”
Smooth online shopping with quick shipping and helpful customer service.
“everything arrived well-packaged and in perfect condition.”
Goods were good priced with fast shipping and no customs issues.
“it is very good price and fast shipping without problem with customs.”
Received item not as described and badly tarnished, with poor customer care.
“Sent item that was not as described that was also badly tarnished.”
Delivery and returns are often praised for speed and smooth refunds, but several reviews describe fulfillment errors and slow problem resolution.
Multiple reviewers report good prices and sale opportunities for designer items; a small number felt higher-priced items were poorly packed.
Customers commonly describe the website and checkout as smooth and easy to navigate, with quick transactions and straightforward ordering.
Many buyers received well-packaged, authentic items in good condition, while numerous reports cite defects, tarnishing, or missing items on delivery.
Several reviews describe no response or vague replies from customer support; a smaller set report helpful, timely assistance.
Overall impressions vary: many positive shopping experiences around selection and speed, counterbalanced by recurring unresolved complaint reports.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Expensive coat arrived improperly packed and disappointing.
“It is an expensive coat and it was nor properly packed.”
Platform offers unique product selection that matches reviewer style.
“There's always a unique selection of products on the platform”
The delivery was fast for this order.
“Fast delivery”
Reviewer calls them 'Best of the best'.
“Best of the best!”
Goods were good priced with fast shipping and no customs issues.
“it is very good price and fast shipping without problem with customs.”
Customer received vague information and will not shop again.
“I won't ever be shopping at ll-cc again.”
Enjoys shopping; helpful customer service resolved a duties misunderstanding.
“customer service has been very helpful and understanding.”
Returned extra trainers and received a refund after return.
“Refunded me once they had received them back.”
Missing item reported but LN-CC did not respond for weeks.
“I still have not received any response”
Delivery was fast, prices good, and packaging was nice.
“Fast delivery great price nice packaging”
Smooth online shopping with quick shipping and helpful customer service.
“everything arrived well-packaged and in perfect condition.”
Delivery was fast and product selection was great.
“Fast delivery and great selection of products”
Transaction was quick and easy with a great price.
“Quick and easy transaction and great price 👍”
Order not received and no tracking number provided.
“I haven’t received my order yet and there is no tracking number 🙂💔”
Customer emailed twice about wrong item and received no reply.
“You never answered.”
The item arrived defective upon delivery.
“Item was defect”
Received item not as described and badly tarnished, with poor customer care.
“Sent item that was not as described that was also badly tarnished.”
Parcel arrived empty and investigation feedback took too long.
“Got an empty parcel inside without anything!”
Everything went smoothly and the product was great.
“everything went smoothly”
Transaction was smooth and quick; reviewer loves the item.
“Smooth, quick transaction.”
Reviewer alleges parcel and refund were stolen and customer service unhelpful.
“This company is stolen my refund parcel with Balenciaga cost, price 3200€”
Package delivered to wrong address and claim unresolved after a month.
“My package was delivered to the wrong address.”
Item not delivered for weeks; customer service blamed carrier and delayed resolution.
“This has to be the worst place to purchase any items from.”
Reviewer says customer service is awful and shipping is very slow.
“They are the WORST online retailer i have EVER used.”
Paid for express delivery but parcel was delayed and customer service was rude.
“paid extra £15 for express next day delivery”
Bought discounted YSL bag and received it after shipping delays; satisfied.
“I spotted a beautiful YSL bag at a discounted price.”
I found the LNCC website when shopping for sneakers. I can’t believe I’ve never heard of it before!! They have tons!! I found everything I needed and it wasn’t crazy expensive. On top of that, whoever curates their brands gets a gold star. The quality was great, and excellent packaging.
Huge thank you to the person I talked to on the phone for the help in finding the right fitting (so sorry- I forgot your name!). They were just delivered and I love them even more in person. I could not have asked for a better shopping experience. Will definitely shop with LNCC again! Thank you!!
Reviewer accuses company of deleting negative comments and stealing money.
“Delete my negative comments?”
Received wrong, damaged yoga mat and customer care did not respond.
“The mat that has arrived is different color and style than I ordered with a hole.”
Expensive silk shirt was poorly packaged in an undersized box.
“It was an expensive silk shirt that was literally stuffed into a tiny box”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LN-CC is an online retailer focused on curated designer fashion, footwear and lifestyle products. The platform presents a selection of niche and mainstream brands for shoppers seeking curated pieces through an e-commerce storefront.