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We Collect & Analyze Reviews

LOOMY
Experiences & Reviews

LOOMY is a consumer-facing brand name that appears in online customer reviews. If you are researching LOOMY, focus on product descriptions, shipping and returns policies, and verified customer feedback. Consumers commonly check delivery times, item condition on arrival, and how the company handles complaints when evaluating LOOMY.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1407d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Reviewer reports slow delivery and general service-related frustration; the delivery delay negatively affected the purchase experience.

Share of mentions
25%
Weak
💰

Value for money

No clear mentions of price or perceived value in the available review, so value-for-money cannot be assessed from these reviews.

Share of mentions
0%
Mixed
⚡

User experience

The review does not reference website or app experience, checkout, or usability, so user-experience signals are absent.

Share of mentions
0%
Mixed
🔧

Product quality

Item described as poor quality and looking used on arrival; the reviewer explicitly advised against recommending the product.

Share of mentions
25%
Weak
📞

Communication

Customer care followed up, listened, and promised to investigate; communication was described positively despite other issues.

Share of mentions
25%
Strong
⭐

Overall experience

Overall impression was negative: the reviewer was frustrated, would not recommend the purchase, though support did engage.

Share of mentions
25%
Weak

View all 1 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

J
John
Collected.reviews Dec 16, 2021

Off Balance rug

Hey, my name is John and I am a 30 years old guy. I bought an Off Balance rug a few weeks ago from LOOMY company but will not recommend anyone to buy this product. The quality of the item is undoubtedly poor and it looks used. Moreover, the delivery took too long to arrive. I felt frustrated with their services, hence wanted to share my bad experience with others. Thankfully, the customer care executive contacted me and listened properly to what I had to say. After that he promised that he will look after this issue thoroughly until get any solution what can make me happy again

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Conclusion

The available review highlights concerns about product condition on arrival and slow delivery, but also notes responsive customer support. Prospective buyers should inspect photos and condition policies, check LOOMY's shipping and returns terms, and look for multiple verified reviews before purchasing. If you receive a damaged or used item, document the issue and contact customer support promptly. These steps help protect your purchase and clarify expectations when evaluating LOOMY.