Los Angeles Trading Reviews
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Tote bag
This is absolutely the lousiest return policy I've seen in a very very long time after they sent me low quality tote bag with a large number of flaws in the finish and now I have to chase them to get a refund. Unbelieveble how bad they are. No information provided, no alternatives offered. No response, no apologies, just a plain refund of 75%. Not even the option for 100% return was offered in case of an alternative purchase. Their customer service team is useless too. Very disappointed with their attitude - clearly not keen about the product they are selling or the image they try to create...I doubt I'll buy anything from them again.
