Reviews Analyzed
5
We Collect & Analyze Reviews
Love Scent
Experiences & Reviews
Love Scent is an online fragrance retailer that lists perfumes, colognes and scent-related products for consumers. Shoppers researching Love Scent typically look for information on product authenticity, scent characteristics, pricing, delivery and customer support. Reviews and recent customer reports are commonly used to evaluate order fulfillment, returns and communication before purchase.
Overview & Key Metrics
Positive Sentiment
20%
Latest Review
23d
Overall Rating
1.6
Our Analysis
🎯
Service quality
Most reviewers reported delivery, shipping or fulfillment failures; one earlier review praised prompt customer service and order handling.
Share of mentions
Weak
24%
💰
Value for money
One buyer noted a competitive price for a gift; multiple reviewers said they paid and did not receive products or refunds.
Share of mentions
Weak
24%
⚡
User experience
No explicit comments on website or app usability appear in these reviews; there is no clear signal about shopping UX.
Share of mentions
Mixed
0%
🔧
Product quality
Reports conflict: one reviewer praised the scent and strength, another said the item had no scent, did not work and was very small.
Share of mentions
Mixed
10%
📞
Communication
Several recent reviews describe unanswered emails or unhelpful messages about delivery and refunds; one review described prompt, helpful replies.
Share of mentions
Weak
19%
⭐
Overall experience
Overall impressions split: a positive gift purchase and service report contrasts with multiple recent complaints about non-delivery and lack of refunds.
Share of mentions
Weak
24%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (December 2021 – October 2025).
Cologne
"
We have been married for 17 years and he always uses a cologne. He loved this gift because he said it was his favorite scent and that it was not overpowering, which is what he likes. It was his go to cologne for many months, but as with all men, he tries new things once in a while. But, what matters is that my husband loved the gift! I just can't thank you enough for making this possible. And not only did you offer the best price at the time for what I wanted, but your customer service was amazing. When I sent an email asking a question about the product, the responses were prompt.Thanks again for everything.
"
Cynthia Bell
Collected.reviews
Dec 09, 2021
Featured for: Positive product and service example
DO NOT ORDWR ANY OF THIS SHIT!!!
"DO NOT ORDWR ANY OF THIS SHIT!!!! ORDERED MONTHS AGO. NEVER RECEIVED. RUN AROU..."
Jennifer
Trustpilot
Oct 01, 2025
Featured for: Complaint: non-delivery and refund issues
A total scam
"A total scam It’s so small you can’t see it does not work and does no..."
Neil Hetzel
Trustpilot
Oct 01, 2025
Featured for: Product quality complaint: no scent
This is the worst COMPANY ever it's a…
"This is the worst company ever it's a scam I'm being perfectly honest they never respond to any emails any updates they ship with 17th shipping worse..."
G Jones
Trustpilot
Oct 01, 2025
Featured for: Detailed shipping and communication failure
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jennifer
trustpilot.com
Oct 01, 2025
DO NOT ORDWR ANY OF THIS SHIT!!!
DO NOT ORDWR ANY OF THIS SHIT!!!! ORDERED MONTHS AGO. NEVER RECEIVED. RUN AROU...
A
Andy Manning
trustpilot.com
Oct 01, 2025
Definitely A Scam
Definitely scammers. I paid and nothing came. They asked for order details and I sent them and still nothing. This scam should...
N
Neil Hetzel
trustpilot.com
Oct 01, 2025
A total scam
A total scam It’s so small you can’t see it does not work and does no...
G
G Jones
trustpilot.com
Oct 01, 2025
This is the worst COMPANY ever it's a…
This is the worst company ever it's a scam I'm being perfectly honest they never respond to any emails any updates they ship with 17th shipping worse...
C
Cynthia Bell
Collected.reviews
Dec 09, 2021
Cologne
We have been married for 17 years and he always uses a cologne. He loved this gift because he said it was his favorite scent and that it was not overpowering, which is what he likes. It was his go to cologne for many months, but as with all men, he tries new things once in a while. But, what matters is that my husband loved the gift! I just can't thank you enough for making this possible. And not only did you offer the best price at the time for what I wanted, but your customer service was amazing. When I sent an email asking a question about the product, the responses were prompt.Thanks again for everything.
Conclusion
Reviews for Love Scent in this sample show a mix of outcomes: one buyer praised scent, price and prompt replies, while multiple recent reviewers reported not receiving orders, lack of replies and refund problems. Product quality appears inconsistent—some describe a preferred scent, others report items without scent or functionality. Before buying, check current shipping times, tracking and the seller’s refund policy, and prefer payment methods with buyer protection. Also review recent, verified customer feedback to confirm whether fulfillment and communication issues persist.