About Luzern

Skincare

and Beauty have long been an important focus for both women and men, across the globe for centuries. There have been many developments since the first cosmetics were used. Cosmetics and Skincare are vital in taking care of our skin and enhancing our beauty. With development comes technology, and customers are now able to purchase their skincare and beauty products from various online shops. One such online shop that you might have come across is Luzern.

Real-world people have shared their experiences and insights when buying from this company of their products, policies, processes, and procedures to help would-be shoppers with more information. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions. That’s the power of customer reviews.

About Luzern:

Luzern is a Swiss company founded in 1999. This company operates as an online shop for cosmetic and beauty products with Organic actives cultured in the Swiss Alps that rejuvenates the skin. There is a focus on anti-aging, hyperpigmentation, oil control, fine lines and wrinkles, clean skincare and dehydration. This company has their head office located in Norwalk, Connecticut, United States.

Products and Services of Luzern:

Luzern’ online shop offers a range of skincare items for both men and women, with products listed by Product Type, Collection, Specialty Collections, Skin Concern and for Gifts. Products include cleansers, essences, mists, serums, oil serums, moisturisers, masques, peels, eye and lip care, sun care and night care products.

All products listed by Luzern are enriched with Swiss Alpine Extracts such as the Edelweiss Flower, Buddleja Davidii Leaf Extract, Primula Veris Flower Extract, Artemisa Umbelliformis Flower Extract,Veronica Officinalis Flower/Leaf and Stem Extract, and Malva Sylvestris (Mallow) Flower/Leaf and Stem Extract.

Customers can search for the products by their collections, which are: Force De Vie, Serum Absolut, L’Essensials, Nuit and La Defense.

Customers can make payment on Luzern’ online shop using their credit and debit cards from American Express, Diner’s Club, Discover Network, Mastercard and Visa to complete their order.

This company provides customers with a choice of 3 levels of shipping speeds to choose from the online shop. Standard shipping takes 3 to 5 business days to be delivered; Expedited shipping takes 2 to 3 business days; and, Express delivery takes 1 to 2 business days to be completed. Free standard shipping applies to orders that exceed a certain value amount threshold.

Luzern operates a 30-day returns policy. To begin the returns process, customers need to contact the company’s customer service department to request the return and shipping instructions. Refunds are processed within 30 business days of the receipt of the returned items at the company’s facilities.

Compliments, Complaints and Tips of Luzern:

Have you bought any products from Luzern before? What did you think of their online shop? Was it easy to navigate and find the right products to complete your task? Did their online shop offer your preferred method of payment? Did your order arrive on time and in good condition? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.

Contact Information

🌐 luzernlabs.com

Categories

Online Shop | Personal care

Luzern Reviews

: 1

100% Would buy here again

Ordering 6

Service 8

Pricing 8

Delivery 6

Review with most votes

Alpine Rose Necture Masque

I have always had problem skin, with multiple bouts of acne over the years leaving me with scars ...Read on

Reviews (1)

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Would buy here again
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Alpine Rose Necture Masque
I have always had problem skin, with multiple bouts of acne over the years leaving me with scars that I still struggle with every day. I came across Luzern Labs when searching online for some masque and I ordered the Alpine Rose Necture Masque after reading all the great things about it online. I'm so glad I did! My skin looks and feels amazing after using it. The masque is very gentle and left my skin feeling hydrated and luminous. I also love the company's customer service - they were so helpful when I had questions about the product. The delivery was so fast, too! I would definitely recommend this product to anyone looking for a hydrating masque that leaves their skin looking radiant.
C
Celina 3 years ago
99 0
Ordering
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Would buy here again
Overall

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