Customers often mention fast payments and clear trade status updates. Many buyers say refurbished Macs arrive working and keep running for years. Others report damaged arrivals, early hardware failures, and canceled orders followed by slow refunds. A small number of sellers say their trade-in offers were cut sharply.
Examples from available reviews (Dec 2021 – Mar 2026).
They drastically reduced my trade-in value and offered minimal payment.
“they would send me $20.25”
Refurbished MacBook Pro failed after a few months.
“it was dead in August.”
Trade-in process was smooth with good communication and prompt payment.
“good communication both when it was received and approved”
They provided four iMacs quickly with free shipping and warranty.
“free shipping, free warranty–sold!”
Service feedback splits into two tracks: quick help with routine repairs and repeat maintenance, and order problems that ended in canceled sales. Longtime customers describe fast in-person fixes for small issues. Other reviews cite major breakdowns, including a repaired machine being sold instead of returned and refunds that arrived late after cancellations.
Few reviews talk directly about trade-in value. One seller reported a very low offer of $20.25. Other reviewers say they were paid on time when selling devices, which contrasts with that single low-offer complaint.
Positive reviews point to fast shipping on multi-device orders and a simple online checkout. Some buyers mention clear trade-in steps and payments that arrived quickly. Negative experiences center on canceled orders and items showing up in worse condition than expected.
Many customers say refurbished Macs match the listing and run reliably for years. Another group reports units arriving with damage, heavy cosmetic wear despite a “very good” rating, or failures within months. Reviews repeat both long-lasting performance and early breakdowns across different purchases.
Several reviewers highlight timely updates and confirmations when trade-ins were received and approved. Positive comments also call out strong communication and quick check payments. Other accounts describe weak follow-through after cancellations and little explanation when service went wrong.
Reviews swing between strong praise for repairs, accurate listings, and fast payments, and sharp complaints about low trade-in offers, damaged deliveries, and mishandled returns. Multiple five-star reviews sit alongside multiple one-star reports, leaving a split overall picture. Mid-range ratings appear too, but less often here.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: March 2026
They drastically reduced my trade-in value and offered minimal payment.
“they would send me $20.25”
They provided four iMacs quickly with free shipping and warranty.
“free shipping, free warranty–sold!”
They sold my repaired computer and sent a damaged replacement.
“SOLD MY COMPUTER INSTEAD OF RETURNING IT”
Refurbished MacBook Pro failed after a few months.
“it was dead in August.”
Longtime customer experienced quick resolution of minor issues.
“all minor ones were resolved quickly and efficiently.”
Trade-in process was smooth with good communication and prompt payment.
“good communication both when it was received and approved”
2015 MacBook Air worked well for years, battery later wore out.
“Got a 2015 MacBook Air and it’s worked great for years.”
Their order was canceled and refund processing delayed after a sale.
“Canceled order of refurbished iphone”
Product was received as described.
“Great as described”
I sold my laptop and received the payment promptly.
“received my check promptly!”
The 'very good' MacBook Air arrived with significant damage and defects.
“significant usage marks on the bottom cover”
Multiple purchases arrived as described and worked correctly.
“Everything arrives exactly as they described and in working order.”
iMac arrived with many cracks and poor condition despite listing.
“A LOT OF CRACKS.”
Mac of All Trades has always been my go-to place when it comes to getting any form of protection for any of my electronic devices.
It doesn't matter if you need virus removal or computer maintenance; I have complete confidence in them to handle all of my gadgets and know they will do a fantastic job.
Each member of their team is extremely pleasant and knowledgeable in their field.
These professionals know what they're doing, and they take great care to ensure that you leave feeling wonderful.
If you need to have your computer fixed or if you want to get new computers, I strongly advise you to visit this establishment.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Mac of All Trades buys, repairs, refurbishes, and resells Apple computers and accessories. It services MacBook Air, MacBook Pro, iMac, and related parts, using diagnostics and hardware repairs. The company sells refurbished inventory through an online storefront and takes used devices for trade-in or purchase. Technicians handle screen swaps, battery service, and logic-board repairs with stocked parts and testing tools.