Mac of all Trades
Experiences & Reviews
Mac of All Trades is an online reseller and refurbisher specializing in used Apple computers and related services. The company operates trade-in and buyback programs, sells refurbished Macs and accessories, and offers repair and warranty services for consumers and small businesses.
Overview & Key Metrics
Our Analysis
Service quality
Customers cite knowledgeable, helpful staff for repairs and sales; others report warranty or repair mishandling and instances of returned devices sold.
Value for money
Some reviewers praise trade-in offers, free shipping and prompt payment; others report low trade-in payouts, canceled orders, or poor value for refurbished units.
User experience
Many describe smooth purchases, quick payments and easy trade-ins; several experienced damaged arrivals, order cancellations, or difficult repair interactions.
Product quality
Several buyers report refurbished Macs that ran well for years; other customers received units that arrived damaged or failed shortly after purchase.
Communication
Positive remarks note clear status updates and prompt payment; negative comments highlight canceled orders, disagreement over device condition, and unclear warranty explanations.
Overall experience
Reviews range from long-term satisfied customers to complaints about refunds, low trade-in offers, canceled orders, and repair handling problems.
Our Independent Methodology
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Data Collection
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (December 2021 – October 2025).
Don't Trade in your Macbook
"I was given a trade-in value for a Macbook which was in good shape but was a 2015. The value they offered was $135. I mailed it to them (I had to pay..."
SOLD MY COMPUTER INSTEAD OF RETURNING IT
"Sent in a computer for warranty repair. They told me they could not duplicate the problem, but instead of returning my unit. They sold it and sent me..."
Wonderful!
"Wonderful! Ive been a customer for many years at this point, both of mac of all trades and mac me an offer, and can honestly say Ive never had any maj..."
Very disappointed
"To start I have bought for macofalltrades before and have been very happy. This has changed with the latest purchase. I had decided I needed a more mo..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (13) · Collected.reviews (9) · Quotes shortened · As of: October 2025
Don't Trade in your Macbook
I was given a trade-in value for a Macbook which was in good shape but was a 2015. The value they offered was $135. I mailed it to them (I had to pay...
As legit as it gets!
I was in a tight spot due to a moving company fail, and needed four iMacs ASAP for my business. Mac of all trades had fou...
SOLD MY COMPUTER INSTEAD OF RETURNING IT
Sent in a computer for warranty repair. They told me they could not duplicate the problem, but instead of returning my unit. They sold it and sent me...
Never again
I purchased a refurbished MacBook Pro in April that worked fine the...
Wonderful!
Wonderful! Ive been a customer for many years at this point, both of mac of all trades and mac me an offer, and can honestly say Ive never had any maj...
Seamless and Reliable
I can't speak for others but it was seamless for me. Mac of All Trades offered the best trade-in deal for my iPad (far better than Apple). Made me an...
Got a 2015 MacBook Air and it’s worked…
Got a 2015 MacBook Air and it’s worked great for years. Battery started to give o...
Canceled paid order of refurbished iphone…
Canceled order of refurbished iphone probably because they oversold their stock, I ordered Saturday during prime sale day and Monday they canceled. No...
Great as described
...
Great experience selling laptop!
I sold my laptop to mac me an offer (part of ma...
Very disappointed
To start I have bought for macofalltrades before and have been very happy. This has changed with the latest purchase. I had decided I needed a more mo...
Six machines and no problems!
During the last five years, I have purchase two iMacs, two MacPros, and two MacMinis. And some magic keyboards and mice. Everything arrives exactly as...
I rate my experience as poor because…
I rate my experience as poor because the listing for the computer said fair condition but the imac arrived in what I consider to be very poor conditi...
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Conclusion
Reviews for Mac of All Trades are mixed: many customers report reliable refurbished Macs, prompt payments, and helpful staff, while others report damaged items, canceled orders, or unsatisfactory repair outcomes. Multiple reviews highlight positive trade-in experiences and free shipping, but there are also specific complaints about low trade-in offers and condition disputes. If you're considering a purchase or trade-in, check detailed photos and condition notes, save shipping and transaction records, and read warranty and return terms. For business buyers or bulk purchases, consider requesting confirmations of condition and warranty coverage upfront.