Reviews for Mac of All Trades are mixed: many customers report reliable refurbished Macs, prompt payments, and helpful staff, while others report damaged items, canceled orders, or unsatisfactory repair outcomes. Multiple reviews highlight positive trade-in experiences and free shipping, but there are also specific complaints about low trade-in offers and condition disputes. If you're considering a purchase or trade-in, check detailed photos and condition notes, save shipping and transaction records, and read warranty and return terms. For business buyers or bulk purchases, consider requesting confirmations of condition and warranty coverage upfront.
Examples from available reviews (Dec 2021 – Feb 2026).
They drastically reduced my trade-in value and offered minimal payment.
“they would send me $20.25”
They sold my repaired computer and sent a damaged replacement.
“SOLD MY COMPUTER INSTEAD OF RETURNING IT”
Longtime customer experienced quick resolution of minor issues.
“all minor ones were resolved quickly and efficiently.”
The 'very good' MacBook Air arrived with significant damage and defects.
“significant usage marks on the bottom cover”
Customers cite knowledgeable, helpful staff for repairs and sales; others report warranty or repair mishandling and instances of returned devices sold.
Some reviewers praise trade-in offers, free shipping and prompt payment; others report low trade-in payouts, canceled orders, or poor value for refurbished units.
Many describe smooth purchases, quick payments and easy trade-ins; several experienced damaged arrivals, order cancellations, or difficult repair interactions.
Several buyers report refurbished Macs that ran well for years; other customers received units that arrived damaged or failed shortly after purchase.
Positive remarks note clear status updates and prompt payment; negative comments highlight canceled orders, disagreement over device condition, and unclear warranty explanations.
Reviews range from long-term satisfied customers to complaints about refunds, low trade-in offers, canceled orders, and repair handling problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They drastically reduced my trade-in value and offered minimal payment.
“they would send me $20.25”
They provided four iMacs quickly with free shipping and warranty.
“free shipping, free warranty–sold!”
They sold my repaired computer and sent a damaged replacement.
“SOLD MY COMPUTER INSTEAD OF RETURNING IT”
Refurbished MacBook Pro failed after a few months.
“it was dead in August.”
Longtime customer experienced quick resolution of minor issues.
“all minor ones were resolved quickly and efficiently.”
Trade-in process was smooth with good communication and prompt payment.
“good communication both when it was received and approved”
2015 MacBook Air worked well for years, battery later wore out.
“Got a 2015 MacBook Air and it’s worked great for years.”
Their order was canceled and refund processing delayed after a sale.
“Canceled order of refurbished iphone”
Product was received as described.
“Great as described”
I sold my laptop and received the payment promptly.
“received my check promptly!”
The 'very good' MacBook Air arrived with significant damage and defects.
“significant usage marks on the bottom cover”
Multiple purchases arrived as described and worked correctly.
“Everything arrives exactly as they described and in working order.”
iMac arrived with many cracks and poor condition despite listing.
“A LOT OF CRACKS.”
Mac of All Trades has always been my go-to place when it comes to getting any form of protection for any of my electronic devices.
It doesn't matter if you need virus removal or computer maintenance; I have complete confidence in them to handle all of my gadgets and know they will do a fantastic job.
Each member of their team is extremely pleasant and knowledgeable in their field.
These professionals know what they're doing, and they take great care to ensure that you leave feeling wonderful.
If you need to have your computer fixed or if you want to get new computers, I strongly advise you to visit this establishment.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Mac of All Trades is an online reseller and refurbisher specializing in used Apple computers and related services. The company operates trade-in and buyback programs, sells refurbished Macs and accessories, and offers repair and warranty services for consumers and small businesses.