Reviews Analyzed
22
We Collect & Analyze Reviews
Mac of all Trades
Experiences & Reviews
Mac of All Trades is an online reseller and refurbisher specializing in used Apple computers and related services. The company operates trade-in and buyback programs, sells refurbished Macs and accessories, and offers repair and warranty services for consumers and small businesses.
Overview & Key Metrics
Positive Sentiment
36%
Latest Review
29d
Overall Rating
2.5
Our Analysis
🎯
Service quality
Customers cite knowledgeable, helpful staff for repairs and sales; others report warranty or repair mishandling and instances of returned devices sold.
Share of mentions
Mixed
14%
💰
Value for money
Some reviewers praise trade-in offers, free shipping and prompt payment; others report low trade-in payouts, canceled orders, or poor value for refurbished units.
Share of mentions
Mixed
11%
⚡
User experience
Many describe smooth purchases, quick payments and easy trade-ins; several experienced damaged arrivals, order cancellations, or difficult repair interactions.
Share of mentions
Mixed
21%
🔧
Product quality
Several buyers report refurbished Macs that ran well for years; other customers received units that arrived damaged or failed shortly after purchase.
Share of mentions
Mixed
14%
📞
Communication
Positive remarks note clear status updates and prompt payment; negative comments highlight canceled orders, disagreement over device condition, and unclear warranty explanations.
Share of mentions
Mixed
16%
⭐
Overall experience
Reviews range from long-term satisfied customers to complaints about refunds, low trade-in offers, canceled orders, and repair handling problems.
Share of mentions
Mixed
23%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (December 2021 – October 2025).
Don't Trade in your Macbook
"I was given a trade-in value for a Macbook which was in good shape but was a 2015. The value they offered was $135. I mailed it to them (I had to pay..."
Jordan Goldson
Trustpilot
Oct 01, 2025
Featured for: trade-in valuation complaint
SOLD MY COMPUTER INSTEAD OF RETURNING IT
"Sent in a computer for warranty repair. They told me they could not duplicate the problem, but instead of returning my unit. They sold it and sent me..."
David Reid
Trustpilot
Oct 01, 2025
Featured for: warranty repair sold customer device
Wonderful!
"Wonderful! Ive been a customer for many years at this point, both of mac of all trades and mac me an offer, and can honestly say Ive never had any maj..."
Robert
Trustpilot
Oct 01, 2025
Featured for: long-term positive experience
Very disappointed
"To start I have bought for macofalltrades before and have been very happy. This has changed with the latest purchase. I had decided I needed a more mo..."
Murray Mitchell
Trustpilot
Oct 01, 2025
Featured for: refurbished condition unacceptable
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 22 reviews
All Customer Reviews
Sources: Trustpilot (13) · Collected.reviews (9) · Quotes shortened · As of: October 2025
J
Jordan Goldson
trustpilot.com
Oct 01, 2025
Don't Trade in your Macbook
I was given a trade-in value for a Macbook which was in good shape but was a 2015. The value they offered was $135. I mailed it to them (I had to pay...
C
Colin
trustpilot.com
Oct 01, 2025
As legit as it gets!
I was in a tight spot due to a moving company fail, and needed four iMacs ASAP for my business. Mac of all trades had fou...
D
David Reid
trustpilot.com
Oct 01, 2025
SOLD MY COMPUTER INSTEAD OF RETURNING IT
Sent in a computer for warranty repair. They told me they could not duplicate the problem, but instead of returning my unit. They sold it and sent me...
B
Bobbi Avilla
trustpilot.com
Oct 01, 2025
Never again
I purchased a refurbished MacBook Pro in April that worked fine the...
R
Robert
trustpilot.com
Oct 01, 2025
Wonderful!
Wonderful! Ive been a customer for many years at this point, both of mac of all trades and mac me an offer, and can honestly say Ive never had any maj...
S
Sheldon Furst
trustpilot.com
Oct 01, 2025
Seamless and Reliable
I can't speak for others but it was seamless for me. Mac of All Trades offered the best trade-in deal for my iPad (far better than Apple). Made me an...
J
Jack m
trustpilot.com
Oct 01, 2025
Got a 2015 MacBook Air and it’s worked…
Got a 2015 MacBook Air and it’s worked great for years. Battery started to give o...
A
All Reviews
trustpilot.com
Oct 01, 2025
Canceled paid order of refurbished iphone…
Canceled order of refurbished iphone probably because they oversold their stock, I ordered Saturday during prime sale day and Monday they canceled. No...
R
Rebecca DiNapoli
trustpilot.com
Oct 01, 2025
Great as described
...
N
Nolan Zink z
trustpilot.com
Oct 01, 2025
Great experience selling laptop!
I sold my laptop to mac me an offer (part of ma...
M
Murray Mitchell
trustpilot.com
Oct 01, 2025
Very disappointed
To start I have bought for macofalltrades before and have been very happy. This has changed with the latest purchase. I had decided I needed a more mo...
J
J. Fort
trustpilot.com
Oct 01, 2025
Six machines and no problems!
During the last five years, I have purchase two iMacs, two MacPros, and two MacMinis. And some magic keyboards and mice. Everything arrives exactly as...
Z
ZJAY
trustpilot.com
Oct 01, 2025
I rate my experience as poor because…
I rate my experience as poor because the listing for the computer said fair condition but the imac arrived in what I consider to be very poor conditi...
�
💘 Добрый день,на ваши данные подтвердили free билет на лото. Войдите по ссылке далее - https://forms.yandex.ru/cloud/62b713466855cca634ae6e31/?hs=bf6f6ccba8e3074848c4f3f6863dd4f3& 💘
Collected.reviews
Jun 26, 2022
480nzy
ofqmem
�
🍓 Вам прислали бесплатный лотерейный билет. Получить > https://forms.yandex.ru/cloud/62b346bd00ffba97e90da28f?hs=bf6f6ccba8e3074848c4f3f6863dd4f3& 🍓
Collected.reviews
Jun 23, 2022
7b16dw
tb88w6
�
🔥 Alana want to play with you! Start Play: https://dreamgirl22.page.link/H3Ed?hs=bf6f6ccba8e3074848c4f3f6863dd4f3& 🔥
Collected.reviews
Jun 08, 2022
rpqcxo
4e8my8
h
h=bf6f6ccba8e3074848c4f3f6863dd4f3- <div style="display:none;">
Collected.reviews
Apr 28, 2022
wysfji9p
mls5xb
�
🖤 Julia want to play with you! Start play: https://cutt.us/fqXbQ?h=bf6f6ccba8e3074848c4f3f6863dd4f3- 🖤
Collected.reviews
Apr 23, 2022
h7288x71
i0g3001b
�
💚 Beryl want to play with you! Start play: https://cutt.us/gIIwG?h=bf6f6ccba8e3074848c4f3f6863dd4f3- 💚
Collected.reviews
Apr 18, 2022
fnq075tg
q0dt1d7
�
🔥 Abby is interested in you! More info: https://clck.ru/ebiro?h=bf6f6ccba8e3074848c4f3f6863dd4f3- 🔥
Collected.reviews
Mar 29, 2022
nhw71jt1
wmhbas11
Conclusion
Reviews for Mac of All Trades are mixed: many customers report reliable refurbished Macs, prompt payments, and helpful staff, while others report damaged items, canceled orders, or unsatisfactory repair outcomes. Multiple reviews highlight positive trade-in experiences and free shipping, but there are also specific complaints about low trade-in offers and condition disputes. If you're considering a purchase or trade-in, check detailed photos and condition notes, save shipping and transaction records, and read warranty and return terms. For business buyers or bulk purchases, consider requesting confirmations of condition and warranty coverage upfront.