Reviews Analyzed
21
We Collect & Analyze Reviews
Maison De Fashion
Experiences & Reviews
Maison De Fashion is an online fashion retailer that sells clothing and accessories through a website. Consumers researching the company typically look for information about product authenticity, delivery times, returns and customer support. When evaluating this retailer, shoppers commonly check product condition, shipping speed, pricing and how returns or refunds are handled.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
29d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Most reviewers report fast shipping, careful packaging and attentive order handling; several reports highlight long waits and refund difficulties.
Share of mentions
Strong
29%
💰
Value for money
Multiple reviewers praise competitive prices and sales; a smaller group says items felt unusable or that refunds did not make purchases worthwhile.
Share of mentions
Mixed
18%
⚡
User experience
A few reviewers describe the website as easy to navigate and straightforward, providing a simple shopping flow.
Share of mentions
Mixed
5%
🔧
Product quality
Many customers report genuine, well-packaged items and good material quality; a minority received poor or incorrect items (wrong size or low quality).
Share of mentions
Strong
18%
📞
Communication
Several reviewers describe quick contact and helpful replies, but multiple complaints cite unresponsive support and unclear return instructions.
Share of mentions
Weak
8%
⭐
Overall experience
Most reviewers report positive overall experiences—fast delivery, good service and quality—while a minority report serious problems with returns and refunds.
Share of mentions
Strong
32%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (September 2022 – October 2025).
A Luxe Shopping Experience at Maison de Fashion
"I recently purchased some luxury fashion items from Maison De Fashion and was extremely impressed with their collection. Upon browsing through the website, I was pleased to see a wide variety of designer brands for men's, women's, and children's clothing. What stood out to me most about Maison De Fashion is the quality of their merchandise. From high-end materials to expert craftsmanship, all of their products look and feel luxurious. Additionally, their customer service team provided wonderful assistance in selecting the best items for my preferences. Beyond that, I had an overall fantastic experience shopping on Maison De Fashion's website. The interface is user-friendly and easy to navigate, making it simple for me to find exactly what I was looking for without wasting time or feeling lost on the site. Overall, I would definitely recommend this online shop to anyone who’s seeking luxury fashion pieces – they have truly exceeded my expectations!"
Enos
Collected.reviews
Sep 12, 2022
Featured for: Detailed positive product and UX
High end clothing at low end prices
"Never have an issue finding my fashion items on Maisondefashion. Always a good price for Moncler and Stone Island..."
Simon G
Trustpilot
Oct 01, 2025
Featured for: Positive price and fast delivery
Received my order eventually taking…
"Received my order eventually taking nearly a month. Very poor quality. Emailed 3 times for address to retur..."
Fiona Halstead
Trustpilot
Oct 01, 2025
Featured for: Poor returns, long delay
Ur clothes come two sizes smaller than…
"Ur clothes come two sizes smaller than advertised and .. ur return policy truly stinks . Zero..."
james turrisi
Trustpilot
Oct 01, 2025
Featured for: Sizing and refund complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
j
james turrisi
trustpilot.com
Oct 01, 2025
Ur clothes come two sizes smaller than…
Ur clothes come two sizes smaller than advertised and .. ur return policy truly stinks . Zero...
M
Michael
trustpilot.com
Oct 01, 2025
Excellent care taken in packaging
Excellent care taken in packaging . It was...
S
Simon G
trustpilot.com
Oct 01, 2025
High end clothing at low end prices
Never have an issue finding my fashion items on Maisondefashion. Always a good price for Moncler and Stone Island...
C
Christopher Farmer
trustpilot.com
Oct 01, 2025
Experience with maisondefashionto follow website prompt delivery…
Easy to follow website pr...
B
Bob Bennett
trustpilot.com
Oct 01, 2025
Do not touch this company
Do not touch this company! After nearly a month waiting I ended up with literally a rag whic...
O
Olga Podlewska
trustpilot.com
Oct 01, 2025
Genuine item
Genuine item, fast shipping....
P
Paul Ormisher
trustpilot.com
Oct 01, 2025
Great service and the tee shirt is nice
Great service and t...
M
MP
trustpilot.com
Oct 01, 2025
Great price
Great price. Order was pro...
M
Mark Cassidy
trustpilot.com
Oct 01, 2025
Great service!
...
t
tony
trustpilot.com
Oct 01, 2025
Great price and quick delivery for…
Great price and quick de...
F
Fiona Halstead
trustpilot.com
Oct 01, 2025
Received my order eventually taking…
Received my order eventually taking nearly a month. Very poor quality. Emailed 3 times for address to retur...
J
James Bebbington
trustpilot.com
Oct 01, 2025
Excellent product quick delivery
Excellent produc...
c
customer
trustpilot.com
Oct 01, 2025
Stone Island R-NY Jacket.
Stone Island R-NY Jacket. Ordered at a good sale discount luckily in my size Large. Arrived within 2 days and nicely package...
K
Kemal Husseyin
trustpilot.com
Oct 01, 2025
Perfection.
...
P
PAOLA SEMINARIO
trustpilot.com
Oct 01, 2025
Everything was excellevery good service
Everything was excellent, very good service and...
J
Joanna Zlotucha
trustpilot.com
Oct 01, 2025
Quick contact and delivery
...
C
Callum Campbell
trustpilot.com
Oct 01, 2025
Quality
Good quality clothing...
A
Alan Thompson
trustpilot.com
Oct 01, 2025
Great price
Great price - sup...
V
Victoria Brooke
trustpilot.com
Oct 01, 2025
Fantastic customer service
Fantastic customer service, delivered promptly and...
c
customer
trustpilot.com
Oct 01, 2025
Returns are difficult and it takes far…
Returns are difficult and it takes far too long for a refund. Awful shop. Takes nearly 1 month for a refund! Awful experience See below. Emailed yr co...
Conclusion
Customer feedback for Maison De Fashion shows a split pattern: many buyers report fast shipping, careful packaging and authentic, high-quality items, while several others report significant problems with returns, refunds and receiving incorrect or poor-quality items. If you value quick delivery and find items on sale, the store frequently receives positive comments for speed and condition. However, multiple reviews warn to check sizing carefully and confirm the returns process before purchasing, especially for high-value items. When deciding whether to buy, consider ordering items with clear size guidance or using payment methods that protect returns, and document communications if a refund or return becomes necessary.